Act as the primary client contact for a portfolio of DTC e-commerce accounts, ensuring clear and proactive communication.
Coordinate copywriters, designers, and implementers to plan and deliver email campaigns, flows, and reports.
Monitor account performance using Klaviyo, Omnisend, and analytics platforms to turn insights into actionable recommendations.
A fast-growing email marketing agency that specializes in DTC e-commerce client accounts. The team operates a fully remote, remote-first environment with a collaborative culture.
Lead, coach, and mentor the Global Account Management team to drive performance and career growth.
Partner with the VP to execute strategies that grow revenue, optimize programs, and boost client satisfaction.
Build strategic client relationships and ensure structured account plans with consistent use of tools and metrics.
ALTOUR is a globally recognized leader in corporate travel management and a division of Internova Travel Group. With more than 1,000 team members across 80+ countries, the company fosters a collaborative, innovative culture empowering employees to grow.
Owning client onboarding, operational support, and service delivery for assigned clients from go-live through steady state.
Managing delegated services including Eligibility, UM, PHM, Claims, Quality, CX, and Credentialing, ensuring compliance.
Tracking SLA performance, preparing report-outs, and serving as escalation owner for client operational issues.
Guidehealth is a data-powered healthcare company using AI and predictive analytics to make great healthcare affordable and improve patient outcomes. It is a physician-led, fully remote organization that values empathy, collaboration, and continuous learning.
Guide new publisher integrations from onboarding through launch and nurture long-term monetization partnerships.
Serve as the first line of defense for partner performance issues, diagnosing root causes with a data-driven approach.
Cultivate strategic relationships with senior stakeholders and deliver executive-level business reviews.
Xsolla is a global commerce company providing tools and services for video game developers. Headquartered in Los Angeles, it serves over 1,500 game developers and fosters a supportive culture with comprehensive benefits and professional development.
Manage an assigned portfolio of customer renewals, driving them to on-time closure through consultative conversations and identifying expansion opportunities.
Prepare and send renewal quotes and documentation accurately, analyzing moderately complex situations and collaborating with Sales, Customer Success, and Finance.
Maintain accurate CRM records, prioritize tasks, and contribute to team goals while communicating proactively with customers and stakeholders.
GitLab provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity and security. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab fosters a high-performance, values-driven culture with continuous knowledge exchange.
Manage a team of Renewals Managers to drive customer retention and growth through tactical execution and coaching.
Deliver precise renewal forecasting and maintain visibility into team performance using CRM systems.
Partner with Sales, Customer Success, and Finance to resolve issues and ensure timely renewals.
GitLab provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity, security, and digital transformation. With over 50 million users and a high-performance, values-driven culture that embraces AI, GitLab is trusted by more than 50% of the Fortune 100.
Drive growth across a portfolio of existing corporate clients by owning the commercial relationship and identifying upsell opportunities.
Collaborate with research, data product, and client strategy teams to deliver must-have services and ensure renewals.
Manage the full client lifecycle from onboarding to quarterly business reviews, negotiating contracts with procurement and senior executives.
YipitData is a leading market research and analytics firm for the disruptive economy, analyzing billions of alternative data points to provide insights on ridesharing, e-commerce, and payments. Backed by Norwest Venture Partners and The Carlyle Group, it is a fast-growing technology company with offices in major US cities and Asia, fostering a culture of mastery, ownership, and transparency.
Serve as trusted partner for health plans from implementation through ongoing value delivery.
Manage day-to-day client interactions, reporting, analytics, and program delivery KPIs.
Drive health plan satisfaction, retention, renewals, and expansion opportunities.
Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients across all 50 states. Founded in 2019, it is a fully remote company recognized as one of the most influential companies of 2023, with a passionate and diverse culture.
Own a portfolio of client relationships and act as the strategic lead on paid media performance.
Run high-touch onboarding, cross-channel performance strategy, and business reviews tied to client goals.
Drive account growth by identifying expansion opportunities and collaborating with Technical Account Managers on optimization.
Eulerity is an AI-native marketing automation platform that automates digital advertising for enterprise brands and multi-location businesses. They work with thousands of franchise clients and emphasize a data-driven, client-first culture.
Manage and grow a portfolio of customers within an assigned territory.
Develop and execute a territory sales plan to achieve revenue and margin goals.
Hunt for new business while expanding opportunities with existing accounts.
Alliance Corporation is a leading North American value-added distributor of products and solutions for Wireless Networking, in-building signal coverage and cellular infrastructure applications. We are a fast-paced, aggressive company in an exciting, high-growth market that has shown consistent year-over-year revenue expansion.