SmarterDx is seeking a motivated and detail-oriented Associate, User Training & Engagement to support the development and delivery of exceptional learning and support experiences for our users. Reporting to the Manager of User Training & Engagement, this role will play a key role in designing, building, and maintaining the SmarterDx Help Center, creating user-facing documentation and self-service resources.
Performs all aspects of scheduling, including daily, nightly and weekend assignments as defined by the specific needs of the division and in compliance with the guidelines and directives issues by the Board of Directors and Scheduling Committee. Answers incoming calls from surgeon’s staff, hospitals, surgery centers and patients, entering data and maintaining multiple databases.
This remote role will focus on Weedmaps menu curation by linking retailers’ custom menu items to brand catalog products at a high velocity while maintaining accuracy is the primary objective. Data entry associates are expected to learn to distinguish cannabis products available across all regional markets. This role will operate in a high-volume queue based environment, and will adapt quickly to change, while maintaining a positive attitude.
Support a fast-growing influencer management operations. You will help relieve the current EA, split responsibilities, and take ownership of trackers, contracts, invoices, and daily coordination. Your mission: be the operational backbone—keeping contracts updated, trackers pristine, communication flowing, and monthly invoicing accurate. This role is perfect for someone who thrives in detail-heavy work, loves organization, and feels satisfied when everything is “just right.”
As a Senior Maintenance Project Coordinator, you will serve as the escalation point for repairs and maintenance requests for a regional portfolio of rental properties. You will work with Maintenance Project Coordinators and cross-functional stakeholders to resolve complex maintenance issues, resolve credit requests, and lead service recovery efforts.
Manage our Assembled WFM tool. You will be responsible for the entire tool from set up to maintenance in an ever evolving environment. This role ensures our tool is set up and running accurately to optimize cost and enhance customer satisfaction. The admin will be responsible for scheduling, intraday monitoring, and implementing new policies for enhanced visibility into day-to-day activities.
As an independent contractor, you will capture and deliver high-quality, verbatim transcripts of depositions, examinations under oath, and other legal proceedings. You will use CAT software to scope, proofread, and finalize transcripts to the highest standards. You will also manage proceedings with professionalism, ensuring accuracy, decorum, and adherence to procedural rules in your jurisdiction.
The Systems Operations Specialist is responsible for maintenance of Zendesk, system and process optimization, and user support for Zendesk and other care operations tools. This role involves Zendesk & System Management, Workflow & Knowledge Base Documentation, and Vendor & Stakeholder Liaison duties.
This position provides support to the surgical poster in communicating with the insurance companies to ensure proper certification/authorization is obtained prior to surgery as well as the communication and pre-collection of the patient’s financial responsibility. Obtains verification of insurance coverage and authorization from primary care office for clinical visits and surgical procedures. Alerts Surgical Posters and Site Managers of scheduling errors. Consistently pre-certs all procedures on assigned physician's schedules 2 weeks in advance.
Help track progress, schedule milestones, coordinate with internal and external partners, and help keep everyone on the same page. This is a great opportunity for someone early in their career who wants to grow into project management or operations in the science and technology space. You’ll learn how new scientific organizations are built from the ground up and work alongside experienced operators who will mentor you along the way.