Work closely with clients and project managers on project discovery, implementation, change management, and overall knowledge transfer.
Ensure the best possible customer experience for clients by providing product best practices, system training, and business process expertise.
Conduct remote and in-person training sessions for client super users and adopters of our enterprise software suite of products.
Flywire is a global payments enablement and software company that aims to deliver complex payments. They have over 1,200 global FlyMates, representing more than 40 nationalities, and are in 12 offices worldwide.
This role is about helping customers succeed day-to-day and building strong operational foundations as they grow.
Act as the primary point of contact for customers post go-live
Support clients in adopting Cryptio across their teams and workflows
Cryptio builds infrastructure to bring financial integrity to the crypto economy. They provide an enterprise-grade back-office and data platform that power accounting, reporting, and operational workflows for institutions, corporates, and crypto-native organizations.
Build and maintain centralized dashboards for CX functions.
Monitor and troubleshoot data issues across CX systems.
Partner with the CX Ops Manager to design reporting and analytics.
Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication and help teams send relevant messages using behavioral data.
Lead complex HubSpot implementations, migrations, and re-architecting projects.
Design scalable CRM architectures across Marketing, Sales, Service, and Ops Hub.
Act as a trusted HubSpot and RevOps advisor to B2B clients.
Process Pro Consulting is a one-stop shop for HubSpot ops, partnering with B2B clients to drive meaningful change. The fast-moving team of Pros helps businesses run smarter by building customized HubSpot solutions to maximize the platform’s full potential.
Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions
Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience
Drive end-to-end improvements across the quote-to-cash lifecycle
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Their platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices to empower every team member.
Own the analysis and definition of business and functional requirements for product initiatives.
Translate business needs into clear user stories, acceptance criteria, and technical requirements.
Collaborate closely with engineering teams during backlog refinement, sprint planning, and delivery.
Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, they're recognized for innovation and global impact. They foster a collaborative and growth-oriented culture, allowing you to be part of a dynamic, forward-thinking team.