Lead incident and service-management for the DLA DIW program, owning tickets end-to-end in ServiceNow from intake to closure.
Apply solution engineering and code-level awareness to resolve complex escalated issues, and mentor mid-level analysts.
Analyze user needs, develop test plans, and support configuration management to ensure mission-ready releases.
Zantech is a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions. They have a proven track record of outstanding customer performance and high employee satisfaction.
Analyze and document business processes, workflows, and operational use cases.
Manage incidents and service requests, coordinating resolution with technical teams and stakeholders.
Support process improvements and system optimization across various enterprise applications.
NTT DATA is a global technology company providing consulting, development, and application maintenance across industries like telecom, finance, and energy. With over 139,000 professionals in more than 50 countries, they are one of the top six technology companies, known for innovation and a collaborative culture.
Maintain integrated trackers for deliverables, milestones, and dependencies to support structured delivery analysis.
Prepare recurring status summaries and data calls using validated information from technical workstreams.
Support schedule analysis and identify potential delivery impacts caused by access, approvals, or third-party dependencies.
True Zero Technologies is a veteran-owned small business that focuses on enabling people and technology to deliver top-tier services. With fewer than 50 employees, they have been recognized as a Best Place to Work and made the Inc. 5000 list multiple times, fostering a people-first culture.
Lead the integration of analytics, AI-enabled tooling, and governance across business analysis teams.
Design and maintain dashboards and enablement programs that drive adoption and quality.
Collaborate with leadership to translate complex data into strategic insights.
The hiring partner is a technology-driven organization focused on enterprise analytics and business enablement. It operates in a regulated environment with a collaborative culture that values automation and data-informed decision-making.