Serve as subject matter expert for the professional services automation (PSA) platform, ensuring accurate program setup and billing.
Review and translate Statements of Work into the PSA system, resolving ambiguities in scope or billing terms.
Analyze invoices, investigate billing discrepancies, and recommend corrective action to ensure accurate revenue recognition.
BlueRidge Life Sciences is a growing family of companies providing comprehensive life sciences services, spanning toxicology, regulatory science, risk assessment, and more. They collaborate to deliver science-driven solutions for industries including pharmaceuticals, biotechnology, medical devices, and consumer products.
Support supplier qualification and approval through documentation review and audits.
Maintain approved supplier records and ensure compliance with food safety and regulatory standards.
Travel up to 50% to conduct supplier audits and drive corrective action resolution.
Niagara Bottling is a family-owned bottled water manufacturer supplying major retailers across the US. With incredible growth and a fast-paced, collaborative culture, the company offers competitive benefits and career advancement opportunities.
Act as primary point of contact for client accounts, managing communication and deliverables throughout engagements.
Translate complex business needs into clear technical specifications for delivery teams.
Manage multiple client engagements simultaneously, balancing priorities and risks.
Our partner is a fintech company that delivers technical solutions to clients. They foster a collaborative, transparent, and purpose-driven culture with opportunities for growth and cross-functional collaboration.
Lead customers' tailored implementation experience, running software projects across Sprout's product suite.
Guide customers through a structured implementation lifecycle and configure platform settings.
Leverage technology stack to manage timelines and deliver interactive product trainings.
Sprout Social is a global leader in social media management and analytics software. Founded in 2010 and headquartered in Chicago, Sprout has a hybrid team of 1400 people across the globe and is consistently recognized as a best place to work.
Own the daily maintenance and configuration of GTM systems, including CRM, integrations, and data quality, ensuring accuracy and efficiency across Sales, Marketing, and Customer Success teams.
Manage integration architecture and data flows across the GTM toolset, triaging issues and implementing new tooling to support rapid scaling.
Enforce data governance standards and act as the go-to technical partner for frontline GTM teams, translating business requirements into scalable configurations.
Ashby is building enterprise software that empowers talent leaders, recruiters, and hiring managers to drive better hiring outcomes with data-informed strategies. The company is growing fast with over 100% year-over-year revenue growth and is backed by Y Combinator and top-tier investors, with customers including Snowflake, OpenAI, and Shopify.
Analyze business scenarios and design product features for distribution and supply chain functionality.
Create clear functional specifications, workflows, and acceptance criteria for development teams.
Collaborate with developers and QA to test implementations and ensure they meet business needs.
Vertrax, part of Acumatica, provides cloud-native ERP and logistics solutions for the fuel industry. The company fosters a collaborative, high-energy culture with deep industry expertise and strong employee loyalty.
Analyze operational and financial data to identify cost drivers, trends, and opportunities for efficiencies across remote hospitality operations.
Build and maintain reporting tools, dashboards, and trackers to support consistent visibility into operations and standardize key metrics.
Translate productivity improvements into cost savings and margin enhancement, partnering with Finance to understand P&L drivers.
Dexterra Group has been serving Canadian clients for over 75 years, supporting infrastructure and built assets to help clients achieve higher performance and productivity. The company is powered by passionate people, bringing together experienced teams with regional expertise to ensure confident and successful day-to-day operations.
Collaborate with customers to uncover growth opportunities through personalized storytelling and develop compelling ROI/TCO models.
Enable pre/post sales teams through training and content development to showcase business value.
Partner with cross-functional teams to create unified narratives aligning internal stakeholders and external messaging.
Grafana Labs is the company behind the open observability cloud, providing a fully managed platform for monitoring and acting on data. With over 1,600 team members across 40+ countries and more than 7,000 customers, including major tech companies, we are a 100% remote organization backed by leading investors and built on an open-source legacy and collaborative culture.
Oversee workforce development and optimization for all contact center lines of business, including forecasting and scheduling.
Ensure service level targets, maintain headcount, and manage scheduling software and telephony platforms.
Monitor contact center telephony, implement workflows, and manage queue delegation for outbound projects.
Curana Health is a national leader in value-based care for senior living communities and skilled nursing facilities, offering solutions like on-site primary care and Medicare Advantage plans. Founded in 2021, we've grown to serve 200,000+ seniors across 1,500+ communities with a team of over 1,000 clinicians and professionals, ranked #147 on the Inc. 5000 list.
Lead a pod of researchers to deliver exceptional client outcomes while owning high-impact, complex research engagements.
Drive research success through pod leadership, people management, and strategic problem-solving for customers.
Partner with sales on new business and contribute to product innovation by surfacing gaps and driving feedback loops.
Knit is an AI-native consumer research platform that helps brands automate and accelerate primary research, serving over 50 enterprise brands like Amazon and T-Mobile. As a startup, Knit focuses on scaling and democratizing world-class research with a championship team culture.