Develop and oversee the Trust Strategy, including policy development, operational standards, and network health enforcement.
Hire, lead, and scale a Trust & Safety team tasked with policy enforcement, dispute support, and compliance monitoring.
Act as the internal voice for evolving Trust and Safety alongside AI adoption and establish clear standards across Sales, Marketing, Operations, and Product.
ezCater is the leading food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from a vast network of restaurants. The company is an innovative, high-performing environment with engaged colleagues, emphasizing work/life harmony and a supportive culture.
Complete inbound and outbound calls with prospective and existing customers to provide exceptional service and complete insurance sales.
Gather data to understand customer Insurance needs, generate quotes, and educate on coverage and costs, while upselling when available.
Address all customer questions and concerns with outstanding communication and analytical skills, following established procedures in a structured schedule with various shifts.
TP is a global, digital business services company that delivers advanced, digitally powered business services to help world-class brands streamline their businesses in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, the company has a global scale and local presence focused on community, client, and environmental support through a balanced high-tech and high-touch approach. They offer a collaborative and engaging environment where employees can grow and challenge themselves.
Resolve complex consumer insurance issues and advise first-level representatives on high-level concerns in a fast-paced environment.
Assist policy holders with billing questions, policy changes, and provide recommendations to support their needs effectively.
Utilize excellent decision-making, innovation, and critical thinking to adhere to guidelines while creating positive customer experiences.
TP is a global digital business services company that delivers advanced, digitally powered business services to help world-class brands streamline operations sustainably. It employs over 500,000 inspired people globally, fostering a collaborative, high-tech, high-touch culture focused on making lives simpler, faster, and safer.
Coordinate all military moves from shipment acceptance to delivery, ensuring adherence to contractual and industry guidelines.
Communicate with transferees to coordinate moves and ensure the highest level of customer service and satisfaction.
Update military/GSA transportation database systems and collect, track, and file all required documentation like DD1850s and CSS scoring.
JK Moving is the largest independent mover in North America, delivering relocation and logistics services to military, government agencies, corporations, and homeowners globally. It is recognized as a Best Places to Work, invests in employee growth through events and charitable initiatives like the JK Community Farm, and fosters a positive, community-focused culture.
Support all lines of insurance processing, including generating enrollments and performing administrative tasks based on member inquiries.
Handle member inquiries and provide resolution to problems, delivering service with Speed, Accuracy, and Style.
Enroll members in coverage as opportunities are presented and assist in the resolution of insured and member complaints.
AAA Life is a respected American brand that has been focusing on Life Insurance and Annuity Products since 1969, with over 1.8 million policies. It embraces a diverse, equitable, inclusive culture where all associates can use their unique talents to influence, innovate, and thrive.
Provide daily phone coverage for the Claims 800 number to service customers and travel agents, assisting with first notice of loss and claim documentation requirements.
Handle routine claim inquiries accurately and document complex calls for forwarding to appropriate claim unit members, aiming to meet and exceed Key Performance Indicators.
Serve as a customer advocate and a member of the disaster recovery call center team, ensuring outstanding customer service and support for claim unit service goals.
Travel Insured International is a leading travel insurance provider with over 30 years in business, offering protection plans to consumers and agency partners. It is a key component of the Crum & Forster Specialty Business Unit within the Accident & Health division, committed to providing dependable coverage, value, and end-to-end customer satisfaction.