Own and execute convenings, workshops, and activation touchpoints for a community of 900,000+ leader ambassadors.
Build peer relationships and ensure community health through leader-to-leader connections and onboarding.
Coordinate with senior engagement managers and partners across regional and organizational networks.
Stand Together is a philanthropic community that helps America's boldest changemakers tackle the root causes of the country's biggest problems, from education to the economy. With over 1,300 employees, the organization fosters a culture rooted in Principle Based Management, emphasizing dignity, openness, and bottom-up empowerment.
Manage AI agent deployment across CS tools, setting standards for governance, prompt quality, and performance monitoring.
Own and optimize the CS tooling stack including Vitally, Salesforce, Zendesk, and Zapier, while maintaining CRM data integrity and reporting.
Design processes to eliminate manual work, ensure compliance with HIPAA, and scale AI-driven workflows safely.
Redox accelerates healthcare transformation with useful data via its flexible interoperability platform, connecting and powering real-time healthcare data exchange. The company processes over 1.2 billion messages per month across a network of 12,000+ systems and organizations, including 100+ EHRs, and fosters a remote-first culture with a focus on innovation and diversity.
Own inbound support tickets during US business hours from first response through resolution, meeting SLA targets independently.
Dig into integration issues across Socket's GitHub App, CLI, API, and CI/CD pipeline checks by reading logs, tracing webhook failures, inspecting JSON payloads, and reproducing edge cases.
Understand package ecosystems well enough to explain scan results, manifest files, lockfile behaviors, and flagged risks to both developers and security stakeholders.
Socket provides tools for developers and security teams to manage open source dependencies safely. The company is remote-first with a growing team and values excellence, urgency, and customer obsession.
Own the customer's renewal, usage, and adoption of Kenect product features.
Identify, strategize and execute account expansions, feature upsells and cross-sales.
Deliver group and individual user informational and training sessions about Kenect features.
Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. We are a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world.
Assist clients with exploring cruise options, itineraries, and onboard experiences.
Support the booking and confirmation process for cruise reservations.
Respond to customer questions regarding destinations, cruise lines, and travel requirements.
Aisles & Abroad is a travel company specializing in cruise bookings and travel experiences. We are a small team with a collaborative culture and flexible work environment.
Manage client lifecycle across enterprise accounts with a focus on retention and churn reduction.
Realize value by helping clients measure ROI and align with their internal success metrics.
Lead strategic client meetings and coordinate cross-functional teams to ensure unified value delivery.
Bazaarvoice creates smart shopping experiences by connecting brands and retailers with billions of consumers through user-generated content. Founded in 2005, we are headquartered in Austin, Texas with offices globally and have been recognized as a Great Place to Work in multiple countries.
Define and execute the global customer service strategy, including tiered support models and regional structures.
Oversee platform implementation and integration with order management, fulfillment, and Google Photos ecosystems.
Lead global operations, manage vendor performance, and drive continuous improvement in customer experience.
Fujifilm North America Corporation provides imaging, electronic imaging, optical devices, business innovation, and industrial products. The company is part of Fujifilm, a global organization with over 70,000 employees, offering a collegial culture and flexible work environment.
Troubleshoot complex issues related to the Patient Access Curator platform and payer configurations.
Manage a large caseload of escalated support cases via Salesforce, email, and phone.
Collaborate with internal teams, payers, and clients to resolve issues and oversee small projects.
Experian is a global data and technology company that powers opportunities for people and businesses worldwide, using data, analytics, and software across markets like financial services and healthcare. With 23,300 employees across 32 countries and a people-first culture, they are a FTSE 100 company recognized as a top workplace.
Drive implementation and deployment of Higher Logic's private white-label community software for customers.
Serve as primary point of contact, managing multiple simultaneous implementations using standard project management methodology.
Provide user training, elicit feedback, and work cross-functionally to resolve issues and collect requirements.
Higher Logic has been the industry leader in building community and engagement solutions since 2007. We’re a thriving company made up of authentic people and unique perspectives.
Designs and implements compliance risk management strategies and governance structures.
Oversees internal controls, reporting, and regulatory compliance across the enterprise.
Manages a team of employees, providing direction, leadership, and performance management.
Fulton Bank is a financial services company focused on compliance and risk management. With a culture of continuous learning and inclusion, they employ a team dedicated to making a positive impact in local communities.