Remote Customer service Jobs · Customer Service

• Educate clients on supplemental benefit and financial protection programs via virtual meetings.
• Build and maintain long-term client relationships through consistent communication and support.
• Participate in ongoing training and coaching to develop skills and advance into leadership roles.

This role is posted on behalf of a partner company that manages all applications and next steps. The company focuses on helping individuals and families achieve financial security through supplemental benefit programs, fostering a service-oriented team environment.

• Provide exceptional member support by transforming complex healthcare questions into simple, human experiences.
• Drive innovative Care projects tailored to your expertise, with 80% of time on support and 20% on projects.
• Lead process improvements and collaborate with cross-functional teams to shape the future of Care at Alan.

Alan is a health insurance company that integrates insurance, prevention, and care into a single user experience. With over 800 employees and partnerships with 40K+ companies, they serve more than 1M members and have a unique culture focused on prevention.

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on preferences and budgets while working with top travel suppliers.
• Handle inquiries, modifications, and cancellations professionally and maintain accurate records.

We are a premier travel agency specializing in crafting unforgettable getaways including cruises, hotels, and vacation packages. We partner with an award-winning host agency with over 70 years of experience, offering a supportive remote culture.

• Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
• Provide accurate information about travel bookings, itineraries, and policies.
• Troubleshoot common client issues and escalate complex matters as needed.

We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. We are a fully remote team with a supportive culture and provide training and mentorship to help you succeed.

• Coordinate hotel and resort bookings for individual and group travel
• Customize travel options based on client preferences and budgets
• Maintain accurate booking records and provide timely follow-ups

Aisles & Abroad is a travel company that helps clients secure accommodations for vacations, group travel, and business trips. They are a growing team with a supportive culture and mentorship opportunities.

• Provide support via phone, email, and chat.
• Resolve cancellation requests with tailored solutions.
• Manage scheduling and case tracking.

SAPS LLC works to help dogs and their owners by providing retention services. They offer a collaborative and supportive remote team environment.

• Provide high-quality scheduling and administrative support for patients and clinical teams.
• Manage complex coordination activities, including registrations, prior authorizations, and documentation.
• Ensure seamless healthcare access through strong communication and attention to detail.

Jobgether is a job platform using AI to match candidates with roles. They focus on fair hiring processes and provide tools for application management.

• Respond to client inquiries related to services, scheduling, and reservations
• Assist with coordinating reservation details based on client needs and preferences
• Provide clear updates, confirmations, and follow-ups

Georgia Deidre provides customer service and reservation coordination services. The company fosters a supportive and collaborative remote team environment with opportunities for growth.

• You will be the first point of contact for customers, handling calls, emails, and chats to help them navigate the platform and troubleshoot basic technical issues.
• Responsibilities include guiding customers through account setup, transactions, and platform features, as well as accurately documenting interactions in the CRM.
• You will escalate complex issues to the technical team while resolving simpler matters independently, ensuring customers feel informed and confident.

Veta Virtual is a hiring platform that connects talent with high-growth clients in the Fintech and Cryptocurrency industry. They offer a collaborative, supportive culture with a fast-paced environment where communication skills are valued.

• Handle incoming calls and answer routine to complex questions from members and providers.
• Investigate member inquiries and provide timely responses within SLAs.
• Document customer interactions in CRM and maintain accurate records.

Qualfon is a global provider of omnichannel customer experience and business support solutions. They strive to help people pursue their total vocation by creating job opportunities and fostering a supportive, purpose-driven team.