Oversee, develop, and advance client experience and employee engagement initiatives through research, reporting, and presentations.
Compile data on trends and emerging issues impacting clients and their industries related to CX and EX.
Collaborate with brokers, policyholders, and internal teams to align client experience goals with employee engagement.
Berkley Alliance Managers offers innovative coverage and risk management solutions for brokers and policyholders. They focus on tailoring coverage for design, construction, accounting, and miscellaneous professional service industries, with a commitment to exceptional claims handling and comprehensive risk management.
Work from home part-time, providing personalized benefits solutions to clients virtually.
Conduct client calls, schedule appointments, and present insurance products.
Attend optional training sessions and collaborate with a dynamic remote team.
Global Elite Empire Consultants is a third-party recruiter that connects candidates with opportunities in financial services. They offer a remote, part-time work environment with a focus on personalized benefits solutions and team collaboration.
Serve as a trusted resource for clients throughout the claims process, coordinating with carriers and account teams.
Monitor claim activity and advocate for prompt, clear communication on behalf of clients.
Maintain accurate documentation and identify complex claims for escalation.
Risk Services of Louisiana, a Leavitt Group affiliate, provides insurance services and claims advocacy. The company is part of a larger network that values client service and professional growth.
Troubleshoot and resolve issues for clients and therapists via phone and live chat.
Dig deep into problems to identify root causes and collaborate with product teams to improve the platform.
Assist and educate customers on the Grow Therapy platform, providing exceptional customer service.
Grow Therapy is a three-sided marketplace that empowers therapists and patients by making mental healthcare accessible and affordable. Founded in 2021, they have raised over $328 million, serving thousands of therapists and clients across the US.
Handle inbound customer calls and provide thoughtful guidance on insurance coverage and policy needs.
Research, troubleshoot, and resolve complex customer inquiries using internal systems and tools.
Contribute ideas to improve tools, product experiences, and customer service processes.
The company is a partner in the insurance industry, helping customers navigate coverage with clarity and ease. It is a remote-first organization focused on customer service excellence, valuing empathy, independence, and collaboration.
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance. The company has reached 5M+ customers, raised $240M+, and has been profitable since 2024, operating with a fully remote culture.
Research and verify healthcare providers to maintain a high-quality database.
Interpret health insurance benefits and explain coverage to support care teams.
Coordinate medical records collection to prevent delays and improve efficiency.
Private Health Management guides patients through the complexities of serious medical care, acting as an independent advocate and trusted partner. The company is a remote organization with employees across the United States, emphasizing teamwork and high-quality support.
Delivers independent client support, handling complex service tasks and supporting renewals with limited oversight.
Serves as a technical resource for HRIS and enrollment platforms, benefits communications, and standard reporting.
Responds to complex client questions and manages defined lifecycle tasks while informally guiding peers.
IMA Financial Group is an independent insurance brokerage that provides a wide range of insurance and financial solutions. The company is large enough to serve clients globally but small enough to implement ideas quickly, and it has been recognized as a Best Place to Work by multiple publications and as one of the fastest-growing companies.
Apply payments accurately and explain EOBs and ERAs to patients with clarity and empathy.
Resolve escalated issues professionally and maintain detailed records of patient interactions.
This company partners with healthcare providers to deliver patient-centered customer service, specializing in medical billing and insurance support. They operate a remote-first team that values empathy, professionalism, and collaboration.
Advise employees of clients on financial wellbeing, insurance, and pension topics.
Handle customer inquiries via phone, email, and digital channels with excellent service.
Independently process customer requests from consultation to implementation.
ValueNet is the leading provider of employee benefits in the German market. With over 22 years of experience and a team of 240 experts, they set standards in the industry.