Remote Customer service Jobs · Insurance

Job listings

  • Serve as the primary financial and billing contact for caregivers during the onboarding process into behavioral health services.
  • Explain insurance benefits, coverage details, and estimated out-of-pocket costs in a clear and compassionate manner.
  • Respond to initial billing, insurance, and payment-related questions, escalating complex inquiries to appropriate insurance providers or internal teams.

Jobgether helps partner companies find candidates for their open positions. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

  • Accurately process patient payments and maintain payment plans.
  • Interpret claim notes and update insurance information.
  • Educate patients on billing concepts and resolve issues.

They support patients with payment processing, billing education, insurance verification, and claims-related inquiries. They are hiring empathetic, accurate, and compliant service providers while navigating healthcare billing systems and policies.

  • Verify patient insurance coverage, eligibility, and benefits prior to services.
  • Obtain required prior authorizations from payers for services, procedures, or medications.
  • Monitor and track pending authorizations; follow up to prevent delays.

Prompt is revolutionizing healthcare with modern software for rehab therapy businesses. As the fastest-growing company in the therapy EMR space, Prompt is setting a new standard in healthcare technology with a team of exceptionally talented individuals.

  • Answer inbound patient calls and support patients through phone, email, and text.
  • Schedule and reschedule appointments accurately within the EMR system and verify insurance.
  • Respond to patient questions related to appointments, billing, insurance, and clinic processes.

Metro Vein Centers specializes in state-of-the-art vein treatments, aiming to improve patients' quality of life. They have over 60 clinics across 7 states and maintain a high patient satisfaction score, fostering a compassionate and patient-first environment.

US 3w PTO

  • Provides timely and accurate information and service to policyholders and agents.
  • Independently solves problems relating to policies and escalates others as needed.
  • Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive environment with comprehensive benefits, workplace flexibility, and professional development opportunities while valuing hard work and integrity.