Support Spotify with E-mail support and through a messaging system (non-voice support) - no calls! Previous Experience in Customer Service is a plus; Communication skills and ability to maintain good relationship with customers, assisting them in finding the best solution; Positive attitude and great interpersonal skills, with a “can do” attitude.
Provide Tier I phone support and troubleshooting in compliance with established policies/procedures. This position requires supplemental hands-on desk-side support when required. You will create, update, and track service requests/incidents within the ticketing system, and assist with maintaining/updating support documentation. Support Microsoft Windows environments and resolve Tier 1 hardware and software problems.
Lawmatics is seeking a motivated Customer Success Specialist in San Diego, CA to join our team and support our expanding customer base. Ideal candidates are passionate about assisting others, possess a keen eye for detail, and have a strong appetite for learning and solution finding. Acting as the primary conduit between our customers and Lawmatics, your efforts will foster loyalty and satisfaction, helping customers with client intake, CRM, and marketing automation needs.
PingWind is seeking a highly skilled Help Desk Customer Service Technician for the support of the Veterans Benefits Management System at the Department of Veterans Affairs (VA). This role will assist with escalated tickets from the Enterprise Service Desk (ESD) Tier 1 and support all VBMS users ranging from entry level employees to supervisors.
As a Client Support Specialist at Trustly, you'll be a brand ambassador and customer champion, supporting customers via email, chat, and phone, troubleshooting complex issues, and educating them on Trustly products. You will own customer issues end-to-end, engaging others to ensure timely resolution and answering questions related to APIs, UI, transaction inquiries, payment status, and collections.
As a Customer Experience Associate, you will become an expert on Flock Safety, providing quick, friendly support via phone, chat, and email. You'll empower customers with tips, partner with internal teams to resolve issues, and recommend product improvements. This remote role requires strong time management, critical thinking, and communication skills to ensure a positive customer experience.
Deliver comprehensive, high-quality support of Wurk’s HRIS product line. The CSS will need to exemplify outstanding customer service skills as well as troubleshooting skills and have a passion for problem-solving, technology, and helping others to promote customer success.
The Customer Support Specialist will ensure that customers receive value from the Qualio platform by addressing their product and technical questions in a timely and effective manner. They will engage with customers primarily through email and chat, troubleshoot product or technical issues, and provide resolutions.
HCM Customer Support Team Members assist with the customer’s utilization and optimization of the iSolved software. They help customers maximize the functionality of iSolved HCM by fielding customer calls, video calls, and web-form inquiries, providing appropriate responses, ensuring the customer understands the application, and is trained to use the HCM solution in their environment.
As an Associate Deployment Strategist, you will focus on support operations and first-response triage while also owning a portfolio of key customer relationships. This role is ideal for someone who thrives in high-urgency environments, is energized by customer interaction, and enjoys cross-functional collaboration. You will manage TRM's customer support workflows via our ticketing system, resolve complex inbound support inquiries, and monitor customer usage trends to drive engagement.