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Displaying 41-50 of 60 of the latest remote Troubleshooting customer service jobs

  • Threecolts ๐Ÿ›’๐Ÿš€๐Ÿ’ฐ

    15 days ago

    Technical Support Specialist

    Provide technical support to customers, resolving issues efficiently and effectively utilizing experience with Amazon selling to assist customers with platform-specific challenges. Identify, document, and track bugs, working closely with the development team to ensure timely resolution and deliver outstanding customer service.

    Threecolts is a powerhouse for Marketplace entrepreneurs and well-known international brands, revolutionizing the Commerce landscape.

  • Barkbus ๐Ÿ•๐ŸšŒ๐Ÿš

    15 days ago

    Tier 1 Van Support Specialist

    $5 - 8 per hour

    Join our team as a Van Support Specialist! This role will maintain the operational efficiency of our mobile grooming fleet by ensuring data accuracy in Fleetio and providing first-level technical support for van-related issues. Be the first point of contact for pet stylists experiencing van issues, offering clear and efficient solutions.

    Barkbus is the nation's premier mobile dog grooming company taking a Silicon Valley startup approach to disrupt and modernize the fragmented legacy pet grooming industry.

  • Abridge ๐Ÿ—ฃ๏ธ๐Ÿค๐Ÿ“

    15 days ago

    Customer Support Specialist

    You will provide timely support in troubleshooting problems and answering questions to Abridge users, provide user feedback to our product and operational teams, and navigate our CRM tool to communicate with users. The role is responsible for responding to customers with care and accuracy while helping build our support department.

    Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare with their AI-powered platform for medical conversations.

  • V7 ๐Ÿ’ก๐Ÿค–๐Ÿงช

    16 days ago

    Customer Support Specialist

    As a Customer Support Specialist, you will manage V7's customer communication through email, chat and occasional calls, responding to support queries. Coordinate with Product/Engineering for bug resolution and Sales/Customer Success/Account Management to ensure customer success. The role covers the UTC time zone shift from 9am-5pm.

    V7 turns human knowledge into trustworthy AI, powering products that solve our hardest problems.

  • Granicus ๐ŸŒ๐Ÿข๐Ÿค

    20 days ago

    Technical Support Representative

    Respond to customer inquiries via phone, email, or chat to provide technical assistance and support for Granicus applications. Resolve customer inquiries by utilizing troubleshooting techniques and providing guidance and instruction on application usage. Document and track customer interactions and resolutions in a ticketing system.

    Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry.

  • Elite Technology โœจ๐Ÿ’ป๐Ÿ“Š

    21 days ago

    Principal Support Analyst

    ๐Ÿ” US $110,000 - 130,000 base salary + a variable component

    As the Principal Support Analyst you'll be a customer operations expert responsible for resolution of escalated, complex and high-profile customer incidents, providing expert level tactical consultative support, and serving as the expert coach and mentor in at least one Core application module/area.

    Elite Technology helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business.

  • Topstep ๐Ÿ“ˆ๐Ÿ“Š๐Ÿค

    21 days ago

    Trader Support Specialist

    ๐Ÿ” US $26 - 26 per hour

    The Trader Support Specialist will own customer interactions through live chat, Discord, and phones, using technical ability to master trading platforms and internal tools. This role involves troubleshooting inquiries, educating customers, and contributing to the improvement of the help center. Join in shaping the future of Topstep.

    Topstep drives user satisfaction and is mentioned repeatedly as a reason their users would refer their company to others.

  • RemoFirst ๐ŸŒ๐Ÿš€๐Ÿฅ‡

    22 days ago

    Support Specialist EMEA

    As a Support Specialist, you will be responsible for handling diverse inquiries within our centralized support system. This role may be positioned within one of three tiers based on your skills and competencies: managing basic inquiries and triaging tickets to managing escalations and cross-functional collaboration. You will work closely with clients, employees, and internal teams to ensure queries are resolved efficiently.

    RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist.

  • Runwise ๐Ÿข๐Ÿ’ก๐Ÿ’ป

    23 days ago

    Customer Support Manager

    ๐Ÿ™๏ธ US $60,000 - 80,000 per year

    As a Customer Support Manager at Runwise, you'll work closely with property companies, acting as a trusted advisor to help them run their heating systems efficiently and comfortably, troubleshooting issues to meet energy reduction goals. The role involves answering live phone calls, real-time troubleshooting, remote monitoring, and making system adjustments.

    Runwise is a fast-paced, customer-focused climate-tech startup that controls and runs the key energy systems in 8,000+ buildings throughout the US.

  • 360Learning ๐Ÿ“ˆ๐Ÿ ๐Ÿค

    23 days ago

    Support Agent DE

    As a Support Agent for the EMEA region, you will answer by email to all queries from our German customers. You will have the opportunity to answer queries in English as well as in French. You will work in full autonomy and contribute to the improvement of support brought to our customers.

    360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.

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1 Based on analysis of over 1,200 job applications.