Remote Customer service Jobs

Job listings

  • Answer patient questions and troubleshoot concerns related to treatment, logistics, and care coordination.
  • Track patients through their care journey and maintain accurate documentation in the EMR.
  • Balance multiple priorities with reliability and a focus on high accuracy to ensure quality patient care.

Hey Jane is a reproductive and sexual health company providing safe, discreet medication abortion treatment and other virtual care. They have helped over 100,000 people and are composed of a clinical care team of doctors, nurses, and advocates, fostering a collaborative and inclusive culture.

  • Assist with reservation requests, confirmations, and scheduling updates.
  • Respond to guest inquiries via email, phone, and messaging platforms.
  • Maintain accurate records, calendars, and service documentation.

We are a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs. We prioritize organization, clear communication, and a positive client experience, offering a structured and supportive work environment.

  • Evaluate and verify application eligibility for energy efficiency programs, ensuring compliance with policies and procedures.
  • Perform data scrubbing, analysis, and desktop review of project materials, uploading records and processing incentive payments.
  • Collaborate with teams to identify and escalate projects for health and safety reviews, playing a key role in enhancing residential efficiency.

AdNet/AccountNet, Inc. is an 8(a), WOSB, LGBTE, and WBE-owned management consulting firm founded in 1990. We provide high-quality staffing and executive search services, blending the best in people with ongoing workplace demands.

$75,000–$90,000/yr

  • Deliver comprehensive, customer-focused training on the Reveleer platform across clinical coding, data retrieval, and analytics features.
  • Partner with Learning and Development to create and maintain training materials, including facilitator guides and job aids.
  • Gather feedback from training sessions and use performance data to refine content and delivery methods.

Reveleer delivers a unified platform for risk adjustment, quality improvement, clinical intelligence, and member management for health plans and provider organizations in value-based care. Trusted by 80+ customer organizations nationwide, the company integrates data, analytics, and workflow automation with human-in-the-loop AI.

  • Provide real-time assistance and coordinate solutions for travellers throughout their journey.
  • Manage multiple situations with calm, ownership, and attention to detail.
  • Ensure a smooth and thoughtful travel experience from start to finish.

The company is a fast-growing travel company supporting an international clientele. It focuses on creating exceptional travel experiences through personalized customer care.

  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Assist customers with order management, troubleshooting, and complaint resolution while documenting interactions in CRM systems.
  • Maintain professionalism, empathy, and compliance with HIPAA and data security standards in a remote call center environment.

SleepRes is a venture-backed medical device startup revolutionizing sleep apnea and sleep-therapy technology. They are a small, agile, mission-driven team preparing for commercial launch of their innovative Kricket APAP device.

  • Work directly with clients to reduce cancellations and improve satisfaction.
  • Resolve cancellation requests with tailored solutions via phone, email, and chat.
  • Manage scheduling and case tracking while handling high call volume.

SAPS LLC is a company that helps dogs and their owners by retaining customers and reducing cancellations. The team is remote, collaborative, and supportive with full-time work from home.

$33,507–$55,845/yr

  • Review mortgage application files for completeness and compliance.
  • Set up and administer new residential mortgage transactions, including financial operations.
  • Respond to inquiries and resolve issues efficiently.

Our partner is a financial services company specializing in residential mortgage operations. They focus on accuracy and efficiency in a fast-paced environment.

  • Manage client workflows and tasks in Dubsado CRM for bridal clients.
  • Handle email communication and customer service for brides throughout their journey.
  • Perform invoicing and bookings management using Asana and Slack.

Wing is a company on a mission to redefine the future of work, offering a one-stop shop for companies to build world-class teams and automate operations. It is a remote-first organization with a supportive culture and opportunities for growth.

  • Processes, tracks and appeals clinical denials.
  • Supports and facilitates the design, development and implementation of Utilization Management data collection methodologies.
  • Displays and analyzes data to identify trends and works collaboratively to develop a plan of action.

Northside Hospital is an award-winning, state-of-the-art healthcare provider that is continually growing in Atlanta and beyond. As a large healthcare organization, they offer opportunities for healthcare professionals to join a team focused on expanding quality and reach of care.