Provide real-time phone and chat support to field technicians for work order changes and scheduling.
Monitor technician routes and capacity to optimize workforce and ensure timely service delivery.
Coordinate service locates, outages, and communicate between field teams and internal departments.
Jobgether is a company that uses an AI-powered matching process to connect candidates with jobs. The company is hiring on behalf of a partner, offering a remote opportunity with benefits and career development in a collaborative environment.
Track U.S. regulatory change and turn it into intelligence for customers and teams.
Own the webinar & thought leadership program end to end, presenting live to producer audiences.
Field customer and prospect questions on EPR obligations, fees, and compliance with empathy and clarity.
rePurpose Global is the leading Packaging Sustainability & Compliance platform for consumer companies, helping brands measure plastic footprint, recover waste, and streamline compliance across 45+ packaging regulations. Founded in 2017, they have recovered over 100 million pounds of plastic waste, supported 2,300+ waste workers, and maintain 12 active impact projects worldwide.
Conduct outbound calls to patients regarding delinquent accounts, explaining balances and soliciting payment.
Document conversations and payment activity with accuracy and professionalism.
Handle challenging callers with patience and empathy while protecting confidential information.
Jobgether is a recruitment platform that uses AI-powered matching to connect candidates with job opportunities. This position is listed on behalf of a partner company, which manages applications and next steps.
Assist with itinerary-related scheduling, coordination requests, and maintain itinerary details.
Communicate with clients to confirm details, updates, and changes, and respond to inquiries professionally.
Follow established workflows and quality standards, collaborating with internal team members to support daily operations.
We are a coordination-focused services company that supports clients with planning, scheduling, and experience-related logistics. The company has a structured and supportive team environment with clear expectations and established workflows.
Review short audio transcriptions (~5 seconds) for accuracy and adherence to guidelines.
Approve accurate transcriptions or reject those needing correction with clear, actionable feedback.
Identify and correct errors in punctuation, formatting, and style-guide application.
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train advanced AI systems. They build smarter, more human AI with a diverse community in over 100 countries, offering limitless opportunities for contributors.
Assist customers via phone, email, or chat with professional and friendly service.
Resolve customer concerns with empathy and maintain accurate records.
Meet quality and productivity goals while collaborating with internal teams.
MCI is a tech-enabled business services company providing customer experience, BPO, and cloud solutions across multiple industries. With over 10,000 employees, they foster a culture of career growth and continuous learning.
Provide customer support via phone, chat, SMS, email, and social media regarding policies, billing, and claims.
Handle complex inquiries including policy changes, payment processing, and escalated issues with accuracy.
Document interactions and maintain customer privacy while using critical thinking to resolve concerns.
Mercury Insurance is an insurance company dedicated to helping people reduce risk and overcome unexpected events for over 60 years. It is a midsize employer with a collaborative culture that values diversity, recognition, and professional growth.
Lead a small operational team of Experience Partners, ensuring efficient execution of customer success practices.
Provide coaching, assign work, and support team development and performance tracking.
Collaborate with Sales, Product, and Implementation teams to improve customer experience and retention.
Granicus provides cloud-based digital solutions for government communications, website design, meeting management, records management, and digital services. They have served 5,500 government agencies and 300 million subscribers, with a remote-first culture recognized as a top workplace on BuiltIn.
Lead and motivate a team of customer service agents in a remote contact center.
Oversee daily operations to exceed service levels and customer satisfaction targets.
Collaborate with departments to improve processes and train staff.
Duluth Trading Company creates innovative workwear and gear for hands-on individuals. They foster a can-do, hard-working culture with a digital-first mindset.
Coordinate the editorial production workflow from assignment to publication.
Track pitches, assignments, drafts, revisions, and deliverables across multiple projects.
Ensure content meets editorial standards before advancing to the next workflow stage.
Rock y Arte is an independent cultural journalism platform in Spanish, exploring art, music, literature, film, subcultures, and social transformations from a critical Latin American perspective. The team is remote and builds a diverse community of writers, editors, and researchers worldwide.