Remote Customer service Jobs

Be a key part of Archive's front line as a Customer Experience Specialist, the human connection between their customers and their experience with branded resale. You’ll resolve issues with empathy and accuracy, ensure timely responses, and help deliver the high standard of service that turns one-time buyers into loyal advocates.

The Customer Success Specialist position is an integral part of Firstup’s long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. You will Guide assigned customers through the 36-month customer journey, ensuring that they are on track to meet predefined milestones and positive business outcomes. You'll monitor customer progress and health for triggers indicating potential deviations from the journey goals or risk of churn.

The Client Success Manager I (CSM I) is dedicated to ensuring our clients achieve their business goals through the effective use of Intelerad’s technology and services. By partnering closely with designated clients throughout their lifecycle, the CSM I will ensure an optimal client experience and maximize the value of our partnership.

Givebutter is looking for a Customer Support Chat & Email Specialist with a positive attitude, attention to detail, and the ability to anticipate the needs of our users. As a member of our Customer Support team, you will have the opportunity to support the fundraising efforts for a large and diverse group of NPOs. The primary responsibilities of this role will be responding to inquiries from users and donors by chat and email.

This role offers the opportunity to become a key technical expert within a collaborative housing support team. You will provide advanced application support, troubleshoot complex issues, and act as a trusted advisor for clients using housing systems. Combining technical problem-solving, customer interaction, and proactive process improvement to ensure high-quality service delivery.

We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction. This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace.

This role reports to Sleep Doctor’s Director, Support Operations. You'll work with patients to obtain corrected or missing documentation, review and process durable medical equipment and diagnostic orders, follow up with patients, manage patient and order flow from third-party ordering platforms, and schedule appointments for patients.

A full-time Virtual Assistant is needed to join the team, in a customer facing position, providing multi-channel technical support for GPS Tracking hardware and software services. Diagnose and resolve issues related to GPS device connectivity , activation, geo-fencing, and IoT application errors. Process new subscriptions, cancellations, billing disputes, and account updates using Freshdesk CRM.

As a Residential Support Representative, you are a crucial part of the Allegion team. You will drive consumer loyalty for the Security business through exceptional customer service, warranty support, pre-purchase support, technical support, and issue resolution. This role will portray a positive image for the company by providing superior customer service and accurately addressing all customer inquiries in a professional and courteous manner.

In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts, including handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. The hours of operation are Monday-Friday, 7AM-7PM CST (no weekends).