Remote Customer service Jobs

This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture. You will advise end users on best practices when using Veeva’s applications, identify and resolve client issues, and build strong relationships with users.

An integral part of Firstup’s long-term relationship with its global Enterprise customers, you will directly impact the long-term success of the relationship. You will guide assigned customers through the customer journey, ensuring that they are on track to meet predefined milestones and positive business outcomes. You will work to ensure high customer satisfaction, health, and overall success to drive renewals and positively impact the Gross Retention Rate (GRR).

This role at AlphaSense marries technical knowledge with user understanding to maximize platform value. As the first line of support, you'll contribute excellent customer service, engage with product management, and help drive future product developments. Customer & Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense.

The Manager, Customer Success Engineer (CSE) leads a team of technical specialists focused on driving product adoption and value realization at scale across the EMEA region. This role combines DevSecOps expertise with strategic program development to help customers achieve measurable business outcomes through GitLab's technology.

Under direction from the Assoc. Manager, Patient Support Services and pharmacists in the Specialty Pharmacy, the Intake Specialist I is primarily responsible for enrolling new Specialty Pharmacy patients and ensuring that all pertinent patient information is contained within the record. The Intake Specialist I’s main objective is to place phone calls to new and existing patients, answer phone calls and contact the doctors and patients via fax or phone or other communication means.

As Customer Success Manager, you’ll cultivate and grow post-sale relationships for Chatmeter’s business and small market clients to retain them as customers for life. You’ll take a proactive vs. reactive approach to building rapport with customers, focusing on the adoption of the full-suite of Chatmeter services. This role requires a dynamic approach to work with a broad range of customers in different phases of the customer lifecycle.

Answers inbound calls for various departments providing front-line customer service to patients, physicians and staff. Schedules and coordinates simple and complex patient appointments for respective clinics. Prioritizes patient problems and provides appropriate patient instructions. Requires the ability to communicate in a clear, effective, and competent manner while providing welcoming and approachable service to ensure a positive outcome

As a Quality Specialist, you will ensure best-in-class quality for the Minted Customer Service team by conducting daily contact assessments of phone calls, emails, and chats, providing feedback to agents and leadership to improve the customer experience.

You will support both patients and clinical care team members with engagement efforts, playing a critical role in ensuring that patients achieve initial activation and ongoing engagement with Evergreen Nephrology and their local care teams. Partnering with market operations teams across the US, you'll ensure patients are actively engaging in their care, working with their interdisciplinary care team, and achieving their kidney care and overall care goals. You will have the opportunity to work closely with Senior Leadership at Evergreen to build the foundation of our contact center.

In this role, you’ll work across a diverse portfolio of accounts, each with unique durations and business contexts. The SAM will be delivering both proactive and reactive support that drives customer success. This role also contributes to reviewing data and intelligence initiatives, enabling better outcomes and long-term value for customers and ServiceNow alike.