Remote Customer service Jobs

Job listings

  • Manage leads, maintain CRM, and schedule qualified appointments for a mortgage professional.
  • Conduct professional follow-up via phone, SMS, and email, and qualify leads with a personalized approach.
  • Organize CRM pipelines, track follow-ups, and support referral outreach and administrative tasks.

20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. They offer free training, support, and a vibrant community for contractors.

  • Assist with preparing dispute packets and reviewing client credit information using established procedures.
  • Conduct bureau-related calls using approved processes and maintain clear documentation.
  • Support administrative tasks such as maintaining client records in GoHighLevel and using Slack and Notion for communication.

20four7VA provides remote independent contractors to clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. They offer a vibrant community, free training, and constant support for their contractors.

$28–$32/yr

  • Develop a thorough understanding of Duolingo products and support resources to provide accurate information.
  • Handle a high volume of client interactions while maintaining professionalism and a positive approach.
  • Utilize CRM and internal systems to document and track requests accurately.

Duolingo is an education technology company dedicated to developing the best education in the world and making it universally available. The company helps millions of learners build new skills across languages and other subjects, and seeks a Client Success Associate who communicates clearly and enjoys solving problems.

$90,000–$110,000/yr

  • Build and maintain strong client relationships, serving as the primary contact for inquiries and escalations.
  • Develop and execute customer success plans, monitor health, and identify growth opportunities.
  • Track key metrics like satisfaction and retention, gathering feedback for product improvement.

Dozuki is a leading software company specializing in connected worker software for faster, better and safer manufacturing. As a company, they offer a collaborative and supportive work environment with opportunities for professional development.

$24–$24/hr
US Canada Poland Unlimited PTO 12w maternity 12w paternity

  • Interact with users via email and chat to resolve issues and optimize their experience.
  • Brainstorm inventive solutions to tackle urgent customer problems and identify site issues.
  • Become an expert on Privacy's service and communicate effectively with internal teams.

Privacy is a virtual card platform that gives consumers and small businesses control over online payments, protecting over 250,000 users with bank-level security. Our dedicated team of 35 sits within Lithic's 170+ person organization, spanning 26 states and 7 countries, headquartered in New York City.

$68,000–$101,000/yr

  • Guide new patients through the sales and healthcare reimbursement process.
  • Investigate insurance benefits, review clinical records, and secure prior authorizations.
  • Partner with field sales representatives and maintain CRM documentation.

Cala creates non-invasive prescription therapies for chronic diseases, starting with hand tremor treatment. They are a mission-driven company with products used by thousands, focusing on neurology and cardiology, and offer stock options and benefits.

  • Accurately handle increasingly complex client service requests at initial point of contact using multiple administrative systems.
  • Dedication to maintaining service levels, quality, and productivity standards.
  • Support other business areas such as Call Centre, Distributor Services, and Technical Support.

Manulife is a leading international financial services provider helping people make decisions easier and live better. They are a large global company with a diverse workforce committed to inclusion and innovation.

  • Process and validate energy rebate requests through data entry.
  • Consistently meet key performance indicators, including 90% production standards and 99% accuracy.
  • Contribute to process improvements and maintain professionalism in a team-based environment.

CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. As the largest provider of energy solutions in North America with offices in over 60 cities, we foster a people-first culture built on trust, accountability, and transparency.

  • Respond to member and provider inquiries about Medicare benefits, claims, and enrollment via phone and email.
  • Analyze issues, document outcomes, and maintain accurate records in internal systems.
  • Collaborate across departments to resolve service issues and support contact center documentation.

Curana Health provides value-based primary care services for the senior living industry, including skilled nursing facilities and assisted living communities. With over 1,000 clinicians serving more than 1,500 communities across 34 states, the company has experienced rapid growth since 2021 and participates in innovative CMS programs.

  • Build and maintain trusted customer relationships, driving adoption and value.
  • Investigate and resolve technical issues, coordinating with internal teams.
  • Identify patterns in customer feedback to improve products and operations.

Nir Yu is a technology company that provides a customer support platform. The company is currently hiring for a remote role, with a focus on customer success and support in Latin America.