As a Virtual Customer Service Representative at Eagle Home Health, you will manage incoming calls and inquiries from patients, families, and healthcare professionals and maintain accurate information in our database. Responsibilities include providing information about services, scheduling appointments, resolving complaints and collaborating with healthcare professionals to ensure timely care delivery.
Job listings
As a Call Center Agent, you will be the first point of contact for our clients and their families, providing excellent customer service and support. Your role will be crucial in helping us maintain a high level of satisfaction for our clients and promoting our services as a premier home health care provider. Responsibilities include answering calls, responding to inquiries, scheduling appointments, maintaining client records, and ensuring client satisfaction.
Assist existing and prospective clients within our organization. You will work with multiple clients throughout the day, providing outstanding service and product knowledge. We're looking for enthusiastic, self-driven individuals.
The Member Service Representative will play a crucial role in supporting our members and their families by providing exceptional customer service. This position can be based remotely or in our office, depending on the candidate's preference. Responsibilities include responding to member inquiries, providing information about services, and assisting with scheduling.
Ensure customer success by providing enterprise-level support to our customers and partners while developing a deep technical understanding of Cribl Stream and our other products. Provide extraordinary technical support across various channels such as Slack, email, online meetings, etc. and research, diagnose, troubleshoot and identify solutions to resolve customer issues.
This is a fully remote position with the ability to travel. Work 100% remotely and from anywhere in the world and grow your career at your own pace. Global Elite Empire team will give you the support to succeed, while you have the freedom to explore the world!
Serve as the first point of contact for clients, resolving issues and answering questions with care and efficiency. Oversee the support queue, ensuring timely responses, and coordinate across teams in order to deliver a best-in-class support experience. The ideal candidate is technically savvy, organized, and an excellent communicator who thrives in a fast-paced environment and remains calm under pressure.
Looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.
This is a fully remote position with the ability to travel, the perfect opportunity for you! Work 100% remotely and from anywhere in the world. We host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland, with an opportunity to grow your career at your own pace. We will give you the support to succeed, while you have the freedom to explore the world!
In this remote position, you will be responsible for providing exceptional customer service to our patients and their families. As a Telecommute Medical Customer Service Representative, you will help patients navigate their home health care journey and address any questions or concerns they may have. You will play a critical role in ensuring our patients have a positive experience with our company.