Document systems, support new locations, and provide end-user guidance on security and tools.
Whip provides technology support services for automotive and collision repair operations. It engages independent contractors for IT services and operates in a fast-paced, growing environment.
Provide Tier 2 technical support for complex issues related to hardware, software, networking, and POS/KDS systems.
Perform in-depth technical analysis, log review, and remote diagnostics to resolve escalated incidents.
Contribute to problem management by identifying root causes and implementing preventive measures.
Unisys is a global technology solutions company providing cloud, AI, digital workplace, logistics, and enterprise computing. With a history spanning over 150 years, it serves leading organizations and emphasizes innovation and equality.
Lead support for CMS's enterprise AI services, keeping high-profile users productive and happy.
Own the support queue, set the standard for response and quality, and mentor support staff.
Maintain SOPs, knowledge base articles, and support UAT and post-deployment testing.
Skyward is a people-centered IT company focused on modernizing government services through innovative technology. They have a collaborative, motivated team with a culture of integrity, compassion, and authenticity.
Deliver instructor-led training to prepare learners for entry-level careers in data center logistics and operations.
Facilitate hands-on labs using classroom equipment and manage safe equipment handling and station rotation.
Collaborate with the team to support learner progress, maintain training materials, and update learner records.
Per Scholas is a nonprofit organization that provides rigorous tech training to drive mobility and opportunity. They have trained over 30,000 individuals and have campuses in 20+ cities.
Own complex, ambiguous, or sensitive employee technology issues through resolution, coordinating with cross-functional teams.
Participate in a regular support queue rotation while maintaining dedicated time for service improvements.
Build and maintain AI-assisted playbooks, automations, triage workflows, and self-service experiences.
1Password is a cybersecurity company that provides enterprise password management and unified access management. With over 180,000 businesses and $400M in ARR, they are a remote-first, human-centric organization recognized on the Forbes Cloud 100.
Coordinate daily IT operational tasks to ensure system reliability and uptime.
Monitor and resolve incidents while communicating with stakeholders.
Maintain documentation and assist in process improvements.
The company delivers IT infrastructure and operational support services. It is a growing organization that values efficiency and collaboration across teams.
Respond to IT support requests and troubleshoot common issues
Assist with software, account, access, and connectivity problems
CerebriOS is a software company building B2B SaaS products that help businesses make better decisions, streamline operations, and get more value from their data. They are a growing technology company with a remote-first culture.
Serve as the primary IT support contact for all employees, troubleshooting hardware, software, and connectivity issues.
Provision equipment, manage systems and cloud services, and support security initiatives.
Administer cloud tools, coordinate rollouts, and manage hardware inventory and procurement.
Hometap provides a home equity investment product that allows homeowners to access equity without debt. The company is recognized as a great place to work by The Boston Globe and Forbes, with a collaborative, passionate culture and a focus on innovation in fintech.
Own management of access to corporate systems and perform regular access audits.
Partner with IT managed service provider to ensure smooth helpdesk operations and hardware management.
Collaborate with DevOps and Security Engineering to integrate technology solutions for secure and efficient work.
Wisetack builds transparent consumer lending products for service-based businesses such as HVAC companies, veterinarians, and auto repair shops. Backed by top VCs and with $84M raised, we are a well-funded startup recognized for growth and culture.
Serve as the senior technical escalation point for complex IT and Operational Support issues, owning incidents from investigation through resolution.
Coach and mentor IT Support team members on troubleshooting methodologies, technical fundamentals, and documentation.
Help administer and continuously improve endpoint, identity, access collaboration, and core IT systems while supporting a remote-first workforce.
Sevaro Health is a physician-led, AI-powered virtual neurology and telestroke company partnering with hospitals across the country, with a significant presence in rural and underserved communities. As a growing healthtech company, we focus on providing reliable technology for clinicians and ensuring that where you live does not determine whether you survive a stroke.