In this role, you will serve as the bridge between business stakeholders and technical teams, ensuring Salesforce solutions align with business needs and drive process efficiency. You will gather and analyze requirements, design scalable solutions, and support Salesforce implementations and enhancements. The ideal candidate has strong analytical skills and a deep understanding of Salesforce.
The Salesforce Administrator will be responsible for maintaining, improving & enhancing our Salesforce platform in support of the execution of the internal Enterprise Systems roadmap. The Salesforce Administrator should enjoy all aspects of system management including support tickets and implementing solutions with user satisfaction as a priority. This role is critical in ensuring system maintenance, that features align with organizational goals and internal customer needs.
The Manager of Technical Support Engineering will lead the global technical support team. This player-coach role requires a leader who can manage a high-performing team and step in to directly support customers during peak demand. You will be responsible for ensuring Dragos can consistently meet support SLAs, drive timely issue resolution, develop team talent and continuously improve support processes to ensure we deliver outstanding customer outcomes. The role involves leading and managing the global Technical Support Engineering team by providing guidance, mentorship and professional development. Ensure consistent adherence to SLAs, particularly first-response time and resolution metrics and resolving support tickets when the team is at capacity or during high-severity escalations. Partner with Engineering, Product, Customer Success and Field Operations to drive customer issue resolution and advocate for customer needs.
pureIntegration is seeking a dynamic and experienced Salesforce Architect to lead strategic initiatives with top-tier Media companies. The ideal candidate will be a proactive, detail-oriented problem-solver who can help manage user needs, data quality, system integrity, and integrations with downstream systems.
The Senior Salesforce Administrator will be a key member of our Revenue Operations team and will configure technical solutions for ShipBob’s internal stakeholders. This role will be required to configure the solution on the Salesforce Platform as well as assist with scoping and documentation related activities. This role reports to the Manager, Salesforce.
As the Director of Salesforce Architecture, you will be the technical visionary and strategic leader of our CRM ecosystem. Reporting directly to the VP of Revenue Operations, you'll be a key driver of our go-to-market initiatives by designing our Salesforce architecture for both speed and scale. This is a strategic leadership position where you'll directly impact business outcomes through technical excellence.
Lead the delivery of Salesforce implementation projects through thoughtful assessment of client requirements. Envision system design, data structure, integrations, UI/UX to support user stories. Translate business requirements into well-architected solutions that best leverage the Salesforce platform and product ecosystem. Provide sales opportunity support including product demos, sales discovery, and advice on estimates as requested.
We are seeking a talented Hubspot Specialist for a short contract. Responsibilities include implementing Hubspot to Salesforce Connector and Fit/Activity Scoring. The workplace is remote and based anywhere in the US.
Provide first line support for Mambu applications and services in Salesforce. Manage & triage incoming requests and assign it to the relevant support team. Ensure all support tickets are responded within the agreed service level timeframe. Solve technical issues reported by our customer. Perform basic technical triage using tools such as Grafana, Loggly and MS SQL.
Help lead the development and administration of our Sales CRM, supporting our Corporate Solutions and Catering Partner sales organization. The ideal candidate will have 5+ years of Salesforce Sales Cloud experience. You will be building, enhancing, and maintaining efficient, scalable sales CRM processes to enable complex, multi-org sales teams.