Conduct Operations Assessments in all US stores. Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures. Facilitate educational programs on operations evaluation and improvement.
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Manage Client Experience Associates (CXA) in delivering amazing client experiences through performance management, coaching and development. You'll be accountable for a group of CXAs performance and monitoring, achieving team output goals, quality of client interactions, and achieving ticket service level agreements. Assist in employee development/coaching/mentoring and pivot employees across support channels to achievement of team goals.
We are seeking experienced remote Claims Operations Supervisors to support FEMA’s Hermit’s Peak/Calf Canyon (HPCC) Claims Office across Claims Review, Quality Control, and Appeals operations. Team Leads provide day-to-day oversight of staff, ensure compliance with FEMA policies and workflow requirements, and serve as the primary escalation point for technical and performance issues.
This is a remote-based position for a Senior Manager, Animal Relocation – Performance and Engagement, who will lead and support a team of relocation professionals and a flex workforce, providing programmatic support. This role requires availability to work with staff across time zones and involves some travel. The position requires someone with excellent communication skills who values teamwork and commitment.
Responsible for overseeing a team of delivery managers that plan and execute internal customer operations projects within the established scope, budget and timeline, as well as participate in corporate projects. The primary focus of this team is our self-service experience which includes the omnichannel customer journey and player interactions with chatbots and automation.
Samsara is seeking a dynamic and people-first Safety Event Review (SER) Supervisor to lead our growing team of SER agents. This role is critical in ensuring high-quality, efficient review of AI-detected safety events that directly impact driver safety and fleet operations for Samsara customers. As the frontline leader for the team, you'll serve as a mentor, coach, and operations steward, focusing on performance, engagement, and growth of your team while upholding Samsara's high bar for excellence.
The Director of Partner Support is responsible for leading the partner-facing inbound and outbound call center teams that support the company’s core partner ecosystem — including breeders, veterinary practices, shelters, Veterans Affairs programs, and employee benefits partners, and our in field Territory Partners. This role ensures that every partner interaction reinforces growth-oriented strategies, such as building stronger relationships, supporting day-to-day needs, and identifying new opportunities for deeper partner engagement.