The Manager, Client Success leads a team of Client Success Managers to ensure clients achieve their desired outcomes while maximizing value from Intelerad's products and services. This role combines people management with strategic client relationship ownership, driving retention, growth, and satisfaction across an assigned portfolio while fostering a culture of client obsession, continuous improvement, and collaboration.
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The Executive Operations Manager will support key Strategy & Innovation and Office of the CEO priorities that includes high-level governance and executive support functions, balanced with the essential logistical and administrative duties. In this role, you will be a strategic and administrative liaison with Trevor’s Board of Directors, be an administrative owner in key operational tasks, and be a project manager to provide structure and action on key executive priorities.
As a Partner Operations Strategist, you will work to keep our network of banking and payment partners running like a well-oiled machine. This will include a mix of day-to-day communication, process design and execution, as well as long-term strategic relationship building. You’ll be the connection between our product teams and external banking partners, advocating for the most efficient collaboration possible and removing roadblocks.
The Senior Manager, Field Operations serves as a strategic and operational leader supporting the Oncology commercial organization. This individual will drive excellence in field operations, process design, compliance, and execution while fostering engagement, collaboration, and accountability across the commercial ecosystem. The role requires strong executive presence, strategic thinking, and the ability to translate complex operational needs into actionable solutions.
We are seeking a proven, strategic, and hands-on leader to serve as our Director of Global Workplace & Facilities. This role will be instrumental in overseeing all aspects of our global real estate portfolio and facilities management as we continue scaling our high-growth SaaS business. The Director will own the strategy, operations, and standards for our physical locations, ensuring operational rigor, cost efficiency, regulatory compliance, and a world-class employee experience.
The Director, Critical Operations will oversee essential functions: Workforce Management, Complaints and Escalations, and Member Support Incident Command. They will lead a team responsible for optimizing operational capacity, ensuring regulatory compliance, and orchestrating rapid response during critical support events. They will work cross-functionally to align resources, policies, and communication strategies that protect member experience and business continuity.
The Vice President, Business Services Domain is an executive role responsible for the strategic and operational leadership of the Business Services Domain (BSD) talent pool. The VP drives organizational excellence in people management, workforce planning, delivery capability development, and performance across the BSD talent pool. This leader ensures that teams deliver consistent, high-quality outcomes for clients while fostering a thriving, inclusive, and growth-oriented culture.
As a Senior Project Manager you'll be key on projects, offering your knowledge and expertise to bear in your management of assigned projects, also supporting the training and guidance of more junior Project Managers. You'll manage quantitative projects through entire project life cycle including all aspects of managing clients, partners and healthcare professional sample.
Drive fact-based decision-making across Sodexo functions by gathering and synthesizing information, mapping processes, drafting qualitative and quantitative analyses, supporting PMO activities, and preparing committee-ready materials. You’ll build internal networks, spot trends and patterns, and formulate clear, actionable recommendations that align with existing operations and strategic priorities.
Manage a team of new and established Customer Success Managers in a fast-paced environment, driving KPIs and providing necessary support. Maintain team engagement, manage up to 10 members, and handle escalations. Report on churn risks, analyze data for improvements, and develop the team's skills to achieve metrics and career goals. Maximize efficiency, build lasting customer relationships, and coordinate with recruiting to hire new members.