The Professional Services Manager will lead the project management team responsible for the effective delivery of software solutions and services to customers within the Long-Term and Post-Acute Care (LTPAC) markets. The PS Manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and leading the service team members. This position will primarily work remotely and could include travel up to 25% of the time.

Serve as the primary point of contact for customers and develop excellent relationships, driving product adoption and ensuring they achieve full business value. Partner with internal Saviynt teams to align product development and support activities with the customer's business case and strategy. Manage renewal pipeline including potential at-risk customers to remediate and ensure a successful renewal.