Remote Operations management Jobs · Strategic Planning

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  • Lead the Global Services division, owning end-to-end delivery quality and strategic direction.
  • Champion an AI-first approach and build KPIs for continuous improvement.
  • Partner with Go-to-Market, Product, and Engineering to shape product strategy and drive innovation.

Percona provides the best open source database software, support, and services. They are a remote-only company with colleagues in over 50 countries, offering a collaborative and highly-engaged culture.

  • Lead the execution of operational strategy and achieve financial objectives for the franchise system.
  • Drive franchisee performance through proactive training, coaching, and support to improve unit economics.
  • Oversee team development, compliance, and cross-functional alignment with sales, marketing, and training.

Superior Fence & Rail is a leading brand in the residential and commercial fencing industry, operating under Empower Brands, a portfolio of ten home service franchises. The company is backed by private equity and focuses on franchisee support, growth, and operational excellence.

  • Drive the master project work plan for TJC Behavioral Health accreditation readiness, establishing clear milestones across clinical and operational teams.
  • Conduct gap analyses and risk mitigation, proactively updating the roadmap and implementing strategies to address compliance risks.
  • Organize internal mock audits and readiness drills, ensuring operational teams are fully prepared for survey execution.

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered more than 15 million sessions of care and fosters a culture of innovation and impact.

  • Drive cross-functional strategic initiatives from scoping to execution, partnering with executives and business leaders to deliver measurable outcomes.
  • Lead AI transformation and adoption by identifying opportunities, conducting discovery sessions, and promoting best practices across the organization.
  • Build executive reporting frameworks, board materials, and strategic planning processes to ensure alignment and accountability.

A-LIGN is a leading provider of cybersecurity compliance programs, offering services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. The company is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor, fostering a culture of quality and efficiency.

  • Lead and transform a large-scale healthcare payer claims services organization, driving operational excellence across quality, productivity, and client service levels.
  • Partner with Sales, Client Services, Technology, and Product to develop innovative, scalable solutions for complex payer environments.
  • Modernize claims operations through workflow optimization, automation, analytics, and AI-enabled quality processes.

The company provides healthcare payer claims services for health plans nationwide. It is a large-scale organization focused on operational excellence and client satisfaction.

$103,600–$155,400/yr

  • Define and scale Product Operations strategy, frameworks, and planning cycles to enable high-growth product and R&D teams.
  • Lead cross-functional alignment with Product, Engineering, Design, Finance, and GTM leadership while managing a team.
  • Drive adoption of AI-enabled workflows, modern tooling, and governance to optimize product execution and decision-making.

Jobgether is an AI-powered job matching platform that connects candidates to hiring companies. They use a data-driven process to review applications and present top-fitting candidates, with final hiring decisions made by the employer.

  • Champion large-scale BPO and client programs, ensuring seamless execution and strategic alignment.
  • Manage daily operations and long-term projects, hiring and supervising staff with clear performance goals.
  • Partner with executive leadership to design, budget, and execute organizational goals and growth initiatives.

Sutherland specializes in AI, automation, cloud engineering, and advanced analytics, working with iconic brands worldwide. They bring market-leading technology and business process excellence, with over 200 patented inventions across AI and other critical technologies.

$173,600–$260,400/yr

  • Drive strategic initiatives to improve user experience and support efficiency across Stripe.
  • Collaborate closely with Support leadership and cross-functional leaders to inform decision-making.
  • Manage end-to-end execution of large projects that transform operations and deliver quantifiable impact.

Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. With a massive mission to increase GDP of the internet, Stripe fosters a culture of passion, grit, and integrity, and seeks diverse perspectives.

  • Develop and implement enterprise strategies to improve member satisfaction, engagement, and retention across Medicaid lines of business.
  • Drive process improvements using Six Sigma methodologies to enhance the end-to-end member and provider experience.
  • Partner with health plan leadership to monitor performance metrics and implement corrective actions when needed.

Our partner is a healthcare organization dedicated to improving member experience and retention across complex programs. The company fosters a collaborative, fast-paced culture and operates in a highly regulated environment.

  • Lead the planning and execution of in-service program experiences for corps members, ensuring alignment with the organization's leadership development model.
  • Collaborate cross-functionally with regional and national teams to design and implement key moment experiences.
  • Manage a team and provide strategic direction to achieve program goals and metrics.

Teach For America is a nonprofit organization that recruits and develops leaders to teach in underserved communities. It employs a large national staff and fosters a culture of impact and collaboration.