The General Manager is responsible for the revenue success, operational oversight, and financial management of our San Diego, CA branch. The GM will manage a team of field sales professionals and interact regularly with Arrow customers and suppliers within the designated geographic market. This role requires travel to an Arrow office and 30-40% regional travel.
The Director of Customer Implementation will shape the future of how customers experience our platform for the first time, leading a global team to redefine onboarding through innovation, AI, and automation. This role blends strategic vision with technical curiosity driving smarter, more intuitive ways for customers to get value faster. Partnering closely with global leaders, this person will champion transformation across regions and teams.
Market Managers are project managers and leaders in their markets who ensure practices are hitting quality and savings targets. Managers work in close collaboration with their Executive Director to ensure strategic goals are set and implemented through PTS engagement. The role involves strategy and performance operations, managing practice transformation priorities, and providing ongoing thought leadership to Aledade.
This role involves leading the services team for Veeva Vault CRM X-Pages, supporting specialized use cases, and ensuring customer and employee success. Responsibilities include building and leading technical services teams, driving new practices, and partnering with global teams. The position is remote-based in the US, requiring travel.
Attentive is seeking a highly skilled and people-first Manager to lead our team of Implementation Consultants responsible for Attentive’s largest, most complex, and most strategic customer launches. This leader will balance operational rigor, customer outcomes, and team development, ensuring our strategic customers are onboarded successfully and positioned for long-term retention and growth.
The Vice President of Implementation and Customer Success will help lead the client-facing delivery of our virtual cardiology solutions, ensuring seamless onboarding, effective adoption, and ongoing clinical and operational success. This role will be responsible for building scalable, repeatable frameworks that support clinical and operational excellence, scalability, regulatory compliance, and outstanding patient/provider satisfaction. The VP will oversee cross-functional teams to ensure rapid implementation of services, proactive customer success strategies, and structured issue resolution processes that uphold the highest standards of patient safety, quality, and trust.
The Customer Operations Manager will support the Global Customer Success and Customer Support teams through expert execution and optimization of our Gainsight and Salesforce platforms. This role involves managing the customer operations tech stack, driving the execution of the Customer Success operations roadmap, and partnering with various teams to improve the customer journey.
You'll help develop the tools, processes, and insights that ensure we meet regulatory requirements and mitigate risk. You will sit at the intersection of policy, data, and operations - building dashboards, driving monitoring infrastructure, and ensuring the right stakeholders are alerted to compliance issues. This role is ideal for someone who is detail-oriented, analytical, and passionate about building scalable solutions that uphold our commitments to cities.
Implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency. Review operations and confer with technical or administrative staff to resolve production or processing problems. Develop and implement production tracking and quality control systems, analyzing production, quality control, and maintenance to detect production problems.
As an Operations Manager, you'll be a key leader in Monzo's Personal Banking operation, ensuring our customers get the best possible support during peak operating hours. You'll guide your managers and their teams to success, ensuring service excellence is delivered consistently. You will make critical, real-time operational decisions, effectively balancing service levels, team wellbeing, and efficiency to deliver an outstanding customer experience.