Support post-order fulfillment of hardware and software, including shipment scheduling and delivery confirmation.
Coordinate with Order Management, Finance, Warehouse, and Operations to keep orders moving and records accurate.
Identify and troubleshoot routine fulfillment issues such as shipment discrepancies and license errors.
BlueCat provides network infrastructure solutions for large enterprises, specializing in intelligent network operations and automation. They have global teams and a culture that values trust, collaboration, and innovation.
Manage day-to-day order processing and ensure opportunities progress to revenue quickly.
Partner with cross-functional teams including Sales and Finance to resolve order questions and drive compliance.
Identify process improvements and use data-driven analysis to remove bottlenecks in the quote-to-cash cycle.
NielsenIQ is a global measurement and data analytics company providing consumer packaged goods manufacturers and retailers with accurate data and insights. With operations in 100+ markets covering over 90% of the world's population, the company fosters an inclusive, remote-friendly culture focused on innovation and excellence.
Collaborate with Sales to review and structure complex deals, ensuring compliance with pricing guidelines and revenue recognition principles.
Review customer contracts, identify risks, and support negotiations to achieve mutually beneficial outcomes.
Process orders in Salesforce, ensuring complete and accurate data while serving as a liaison between Sales, Finance, and Legal.
Everbridge is a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions, helping organizations anticipate and respond to critical events. With a culture focused on innovation and resilience, the company supports a large, distributed global workforce.
Review incoming purchase orders and verify order details
Enter purchase orders into the order management system accurately
Collaborate with internal teams to resolve discrepancies and improve processes
Our partner company manages order processing and administrative operations. The size and culture are not specified, but they offer a supportive remote working environment.
Manage all order processing activities and act as a one-stop shop for field operations needs.
Update QAD ERP and CRM systems and maintain the customer database.
Work with sales teams to ensure on-time order fulfillment and resolve scheduling or shipping issues.
SI-BONE is a publicly traded medical device company that pioneered minimally invasive sacropelvic solutions with its iFuse Implant System for SI joint fusion. The company is fast-growing, has been used in over 90,000 procedures, and values agility, creativity, and teamwork.
Supervise processing of production orders and document them in internal CRM and ERP systems.
Select suitable contractors from the database of production partners and support the manufacturing process.
Track payments, resolve issues with customers and manufacturers, and achieve results despite difficulties.
Xometry powers the industries of today and tomorrow by connecting people with big ideas to manufacturers who can bring them to life. The company operates a digital marketplace that gives manufacturers resources to grow their business while enabling buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Manage order processing and deal desk activities for North America, structuring complex enterprise deals.
Review and approve sales deals, ensuring tax compliance and alignment with revenue recognition guidelines.
Coordinate with Sales, Legal, Finance, and Provisioning to resolve deal blockers and improve quote-to-cash efficiency.
Horizon3 is a fast-growing, remote cybersecurity company helping organizations proactively find, fix, and verify attack vectors. The team of former Special Operations cyber operators and engineers values respect, collaboration, ownership, and results.
Monitor D2C and B2B order queues in NetSuite and warehouse systems, review aging orders, and follow up on orders at risk of missing SLA.
Triage holds, backorders, address or shipping issues, system handoff failures, and shipment discrepancies; drive each issue to resolution.
Coordinate with the warehouse to cancel, prioritize, release, or rework orders, including D2C replacements and urgent shipments.
ŌURA empowers people to own their inner potential through its award-winning Oura Ring and app, which provide insights into readiness, activity, and sleep quality. As a quickly growing company, it fosters a culture where team members have the resources to do their best work in and out of the office.
Provide responsive customer service and process purchase orders accurately throughout the order lifecycle.
Coordinate order status, shipping updates, scheduling, and delivery expectations with internal teams.
Maintain accurate records and build positive customer relationships while balancing customer needs with production.
KLB Steel is a distributor of prime and secondary steel sourced from American steel mills, along with steel tubing for agriculture, construction, manufacturing, and general business applications. The company is committed to responsive customer service, personalized solutions, and long-term customer relationships, with employees collaborating across sales, logistics, and operations.
Own daily retail order management for national accounts like Ulta and Amazon from receipt through fulfillment and invoicing.
Coordinate with fulfillment partners to meet retailer compliance, EDI, shipping, and delivery requirements while resolving exceptions.
Partner with Sales, Inventory, Finance, and vendors to improve processes, reporting, and launch readiness across distribution centers.
Snif is a fine fragrance company making high-quality scented products accessible and fun with genderless, vegan, cruelty-free formulas. As a lean, fast-growing startup backed by top investors, we value creativity, collaboration, and shifting the way people experience scent.
Manage supplier onboarding from kickoff to go live, ensuring catalogs and integrations are aligned with customer launch dates.
Clean, transform, and validate large catalog datasets including pricing and manufacturer data with attention to detail.
Communicate consultatively with suppliers to explain technical requirements and recommend optimal onboarding paths.
Labviva is on a mission to accelerate the pace of life science research by connecting researchers with suppliers of reagents, chemicals, and instrumentation through an intuitive platform. We are a venture-funded startup committed to building a diverse and inclusive team where each member's contributions drive our success.
Respond promptly to provider inquiries and troubleshoot issues to ensure a smooth experience.
Document interactions accurately and escalate workflow issues to internal teams.
Collaborate with internal departments and participate in team meetings to maintain high-quality support.
OneImaging offers a concierge radiology service with a network of over 5,000 providers across 48 states, reducing imaging costs by 60-80%. The company is focused on delivering exceptional provider and patient experiences with a collaborative and supportive culture.
Manage customer relationships and drive product adoption for SMB clients.
Partner with sales and support to ensure successful onboarding and renewals.
Track metrics like NPS and renewal rates to improve customer success.
Shopmonkey provides cloud-based software for auto-repair shops to streamline operations and improve customer experience. Trusted by over 3,500 shops and backed by top Silicon Valley VCs, the company values building a diverse, inclusive team.
Develop and maintain professional relationships with internal and external customers.
Contact accounts to obtain orders, meet deadlines, and upsell items to new and established customers.
Process orders via various entry methods and handle customer requests and complaints accurately.
HP Hood is a large food and beverage manufacturer with a portfolio of national brands including Hood, Lactaid, and Blue Diamond Almond Breeze. The company emphasizes a culture of innovation, quality, results, integrity, community, and collaboration, fostering employee engagement and wellness.