Call and check lead times for items directly with factories, ensuring accurate and timely information is relayed to the sales team and customers.
Obtain order updates and track shipments, providing valuable customers with timely and precise tracking information.
Assist in entering orders into the system, ensuring accuracy and efficiency in the order processing phase.
The company helps customers save time and money when purchasing commercial kitchen equipment and supplies by providing a customer-centric shopping experience and leveraging industry buying power. They have 1,200 new customers each week and are growing, with a team-oriented and friendly culture.
Handle inbound calls from families and carers, providing information and advising on care solutions for independent living.
Work a rotating roster of 38 hours per week between Monday to Friday 7am-10pm and Saturday 9am-4pm AEST.
Meet KPIs and competencies while multitasking in a fast-paced contact center environment.
Probe Group is a digitally-enabled and data-driven company that combines human expertise with technology to deliver exceptional customer experiences. With a global footprint and 9,000 team members, we foster an inclusive culture that embraces diversity and provides space for everyone to thrive.
Respond to customer inquiries via email, chat, and phone.
Resolve customer issues accurately and professionally.
Document customer interactions and maintain accurate records.
The company provides a service platform and is seeking a Customer Support Specialist to deliver exceptional customer service. The company offers a supportive team environment with career growth opportunities and competitive benefits.
Provides client service support and manages projects to ensure flawless execution across operational areas.
Communicates with internal customers and account management to clarify expectations and resolve issues.
Assists in training team members and maintains excellent customer service.
The company provides creative services, contact center, digital print, and IT solutions. It emphasizes customer service and operational excellence, with a global presence.
Manage client workflows and tasks in Dubsado CRM for bridal clients.
Handle email communication and customer service for brides throughout their journey.
Perform invoicing and bookings management using Asana and Slack.
Wing is a company on a mission to redefine the future of work, offering a one-stop shop for companies to build world-class teams and automate operations. It is a remote-first organization with a supportive culture and opportunities for growth.
Support commercial real estate sales and business development through client outreach and relationship management.
Coordinate proposals, CRM tracking, and logistics for sales events and meetings.
Research prospective clients and manage pipeline data for reporting and forecasting.
The client is an employee-owned consulting firm specializing in environmental and building evaluation consulting, construction services, and site investigation. They value diversity, inclusion, and a collaborative work environment, with a focus on employee wellness, flexibility, and work-life balance.
Respond promptly to customer inquiries via phone, email, and chat, ensuring positive experiences.
Resolve complaints by identifying root causes and offering appropriate solutions.
Document interactions in CRM and collaborate with internal teams to escalate issues.
The company provides customer service solutions and seeks a customer support representative to join their team. They are an equal opportunity employer committed to fostering an inclusive workplace where all individuals are valued and respected.
Act as the brand's voice in public forums, managing high-volume interactions across social media with empathy and clarity.
Investigate and resolve complex customer issues independently, finding win-win solutions before escalation.
Navigate cultural nuances across AU, UK, and US markets while sharing insights to improve internal processes.
We make eco-friendly products and donate 50% of our profits to fund clean water and sanitation projects globally. Our team of over 200 people operates across multiple countries with a mission to increase annual donations tenfold.
Serve as a point of contact for client inquiries and support requests
Provide clear communication and maintain accurate records of client interactions
Monitor tasks and ensure timely responses and resolutions in a remote setting
Aisles & Abroad is a travel and event-related services company that supports client communications and coordination tasks. They are a small to medium-sized organization with a supportive, collaborative team culture focused on growth and performance.
Serve as a key contact for customers, managing orders, requests, and support to ensure total satisfaction.
Handle incoming and outgoing customer calls, written correspondence, and live chat with professionalism and timely follow-up.
Take an active role in selling Graybar goods and services on inbound calls while assisting with product selection and application.
Graybar is a Fortune 500 company specializing in supply chain management services and is a leading North American distributor of high quality components, equipment, and materials. They serve the construction, commercial, institutional, government, industrial, and utility markets with a focus on employee ownership and a collaborative culture.
Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
Document all interactions accurately and manage cases within company systems.
Escalate complex issues and collaborate with teams to ensure timely resolution.
Five Star Solutions provides customer service and support solutions. The company values diversity and is committed to a professional, diverse workforce, hiring the best available people.
Provide customer support through chat, phone, and email with professionalism and empathy.
Register, monitor, and resolve inquiries, complaints, and appointments efficiently.
Collaborate with internal teams to escalate and track complex cases to resolution.
VITTA is a company specializing in customer service solutions for various partners. They operate with a fully remote team focused on delivering high-quality support and continuous improvement.
Respond to user inquiries via live chat and email in a timely and accurate manner
Proactively identify user needs and help implement specific features
Gather user feedback, feature requests, and workarounds, and suggest improvements
Givebutter is a nonprofit fundraising and CRM platform that replaces multiple tools. Rated #1 on G2 and certified as a Great Place to Work since 2021, the company has a mission-driven, fun culture.
Respond to client inquiries and provide timely, professional support
Coordinate and manage service-related requests using established processes
Maintain organized records of client interactions and support activity
We provide client communications and support coordination services. Our remote team offers a structured, service-focused environment with opportunities for growth and a supportive culture.
Drive new business generation through prospecting, cold calling, and email follow-ups.
Identify opportunities, connect with potential clients, and schedule sales meetings.
Record and update information in CRM and build strong relationships with prospects.
SolvoGlobal is a remote staffing company that connects businesses with talent. They are a growing organization with a focus on global remote work and hiring.
Process incoming orders and returns, validate accuracy, and coordinate with warehouses for timely dispatch.
Own LTL freight scheduling, manage complex logistics, and maintain key documentation (BOLs, SLIs).
Communicate order status updates to customers and internal stakeholders via email, phone, and in person.
Verkada is transforming security with an integrated AI-powered platform for video security and access control. The company serves over 30,000 customers including Fortune 500 companies, has a $5.8B valuation, and employs a rapidly scaling team across 170+ countries.
Deliver exceptional customer support across email, SMS, and other channels with proactive communication.
Coordinate logistics, inventory, and fulfillment operations to ensure smooth processes.
Support project management and process improvement initiatives to drive operational excellence.
Assist World is a remote-first e-commerce company that connects businesses with virtual assistants. The company values independence and efficiency, with a lean team and a culture of ownership and proactive problem-solving.
Respond to customer calls, manage inquiries, and educate on products and services.
Handle payment processing, payment plans, and account-related tasks to enhance customer experience.
Maintain accurate customer information and uphold high service standards via effective communication.
Enova International is a leading financial technology company providing online financial services through its AI and machine learning-powered Colossus platform. The company serves non-prime consumers and businesses, employs thousands, and values inclusion and employee development.