Monitor and optimize network adequacy, ensuring geographic and clinical coverage meets member demand.
Define and track key performance drivers, designing reporting frameworks for real-time visibility.
Drive cross-functional strategy to bridge network gaps, partnering with Clinical, Product, and Operations teams.
Lyra Health is the leading provider of mental health solutions for employers, supporting more than 20 million people globally. They have delivered 13 million sessions of mental health care and are known for their AI-powered platform and research-backed approach, which improves access, clinical effectiveness, and cost efficiency.
Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox.
Develop deep product and internal process knowledge to help identify common roadblocks and propose solutions for better team efficiency.
Own day-to-day cross-functional coordination of client activities, including but not limited to reporting requests, hosting client meetings upon request, delivering on client marketing requests, and business operation deliverables
Maven is the world's largest virtual clinic for women and families, with a mission to make healthcare work for all. They offer clinical, emotional, and financial support through a digital platform, trusted by over 2,000 employers and health plans.
Guiding applicants through the Virta enrollment process to answer questions and provide motivation.
Individually responsible for enrolling applicants and achieving individual and team based quarterly quotas.
Proactively thinks of ways to improve the enrollment process for patients and teammates and helps execute on those ideas with the team.
Virta Health aims to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care delivery. They have raised over $350 million and partner with health plans, employers, and government organizations.
Nurture & Grow: Take ownership of existing accounts and drive increased patient referral volume.
Success Management: Act as the primary point of contact for clinical partners, answering questions, providing updates.
Process Implementation: Work with clinics to refine their internal referral processes, making it easier for them to send patients to our platform.
Carda Health is building the world’s first patient-centered virtual heart and lung platform, starting with cardiac and pulmonary rehab. They are a team of clinicians, mathematicians, entrepreneurs, and engineers who believe technology and data, when applied ethically, can transform healthcare.
Own and lead client growth initiatives impacting revenue and customer value.
Drive strategy and execution across conversion optimization and churn reduction.
Identify, evaluate, and prioritize growth opportunities using data analysis.
BetterHelp aims to remove the standard obstacles to therapy and improve access to mental healthcare for everyone. They are the world’s largest online therapy service with over 30,000 licensed therapists that has helped millions of people.
Build a team culture of customer value, high performance and accountability.
Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team where many have found success without prior security experience.
Serve as the primary marketing partner to customers, building tailored marketing plans.
Work cross-functionally with various teams to align marketing throughout the customer lifecycle.
Deepen customer relationships and amplify Inspiren’s brand through customer success.
Inspiren offers a complete and connected ecosystem in senior living. They bring peace of mind to residents, families, and staff through compassionate care and technology, providing data for informed decisions and better care outcomes.
Manage a high volume of inbound inquiries from providers eager to learn how Tava Health can support their practice.
Conduct engaging and informative meetings each week, carefully determining which providers are a good fit for our unique offerings.
Respond promptly to prospects within the same day of their outreach, and build rapport with providers through consistent communication and support throughout the onboarding process.
Tava Health believes mental health care should be as accessible and stigma-free as a checkup. They're reimagining the entire experience, from how people find a therapist to how providers deliver care, so more individuals can get the support they need, when they need it.
Own Flockler's marketing engine (strategy to execution), leading a small team and managing agency partnerships.
Optimize marketing automation, lead management, and reporting infrastructure as the marketing owner of HubSpot.
Build and execute Go-To-Market plays, manage marketing operations, and drive pipeline growth, partnering with various teams.
Relay Commerce is building a portfolio of software solutions to help merchants scale e-commerce and simplify their marketing tech stack. Powered by a centralized customer data platform, Relay's suite of software tools allows merchants to automate key revenue generation workflows to drive organic growth and increased profitability.
Enhance collaboration with clients using marketing and engagement strategies.
Develop marketing programs to complement and enhance The Client Organization's service approach.
Organize and execute new marketing campaigns to engage leaders within client organizations.
Included Health delivers integrated virtual care and navigation and their mission is to raise the standard of healthcare for everyone. They break down barriers to provide high-quality care for every person, offering care guidance, advocacy, and access to personalized virtual and in-person care.
Develop and implement end-to-end digital programs for customers.
Create a cohesive strategy with tangible goals to drive adoption and retention.
Collaborate with leaders across Support, Product, and Marketing.
Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Managing key partnerships: Building trusted relationships with large payors and complex partners, serving as their go-to contact.
Collaborating on new agreements: Partnering closely with our Sales team to negotiate and launch new contracts—especially Value-Based Care programs.
Tracking and improving results: Keeping a close eye on partner performance metrics and incentive outcomes.
Grow Therapy's mission is to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, they are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Since launching in February 2021, Grow Therapy has empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.
Set and execute Medicare agency strategy, partnering with the GM of Healthcare and Strategy & Ops to define a 3-year plan, annual OKRs, and a GTM strategy that drives 5–7x enrollment growth by 2026
Build and scale the brand and growth engine, partnering with Marketing to establish the agency brand and drive top-of-funnel demand across digital, advisor-assisted, and partner channels
Lead cross-functional operations and execution, aligning product, operations, and growth roadmaps while scaling efficiently through automation and AI
Propel empowers low-income Americans by simplifying access to government benefits with modern technology. They are a passionate team of 100 Propellers, all working to help their users get through the month, every month.
Serve as the primary point of contact for strategic customers, partnering closely to help them launch, grow, and scale successful communities.
Guide customers through onboarding and rollout, ensuring strong product adoption across both web and mobile.
Proactively help customers unlock ongoing value from Circle over time, shaping how Customer Success at Circle scales in the years ahead.
Circle is building the world’s leading all-in-one platform for online communities. They are a fully remote company of around 200 team members from 30+ countries around the world and seek exceptional individuals to create a meaningful impact.
Build and manage lifecycle programs across email and in-app channels.
Develop expansion and upsell nurture flows aligned with customer goals.
Provide insights and performance data to inform campaign strategy.
Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead and optimize lifecycle and engagement programs that drive measurable growth.
Coordinate and execute omnichannel campaigns across various channels.
Design, run, and scale experiments to refine messaging, timing, and channel mix.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences with a strong culture of connection and global inclusion.
Define and execute a clear growth roadmap tied directly to revenue and profitability.
Manage and scale all acquisition channels, while constantly identifying new levers for growth.
Vivrelle is redefining luxury consumption through a membership-based model that gives access to the world’s most coveted designer pieces. They are in a high-growth stage and looking for someone who can build, test and scale in real time.
Promote engagement and adherence to Twin's core recommendations.
Motivate, coach, and provide support to members to achieve their health goals.
Twin Health empowers people to improve and prevent chronic metabolic diseases with AI Digital Twin technology. With recent funding, Twin is scaling rapidly across the U.S. and globally and backed by leading venture firms.
Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
Build and maintain strong relationships with executive and senior stakeholders to support account growth.
Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.
Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.
Cement the relationship with new and existing customers.
Develop a “consultant” perspective to client communication.
Analyze customer usage to form accurate forecasts.
Aspire.io is the world’s first word-of-mouth commerce platform. They leverage a brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results. They are serving household names and have paid out $100M to creators.