Own lifecycle revenue, retention, repeat rate, and LTV performance across CRM channels
Define and maintain the lifecycle roadmap across acquisition, onboarding, engagement, retention, reactivation, and loyalty aligned with Mixbook’s brand vision
Act as the single accountable owner for CRM strategy, prioritization, and results
Define and own Mixbook’s CRM strategy across onboarding, lifecycle, transactional, reactivation, and loyalty programs.
Plan and execute automated and ad-hoc CRM campaigns that are on-brand, timely, and effective.
Build dashboards and reporting to track CRM performance across engagement, conversion, retention, and revenue contribution.
Mixbook is an award-winning design platform that gives consumers unmatched creative freedom to design and share one-of-a-kind stories, transforming the lives of more than 6 million people. They are the #1 rated photo book service in the US, with 36,000+ five-star reviews and a profitable, growing business.
Set the strategic direction for CRM and lifecycle marketing.
Own lifecycle performance across email and SMS.
Manage one CRM Specialist.
Willful simplifies estate planning for Canadians, making it more accessible and affordable. Over 400,000 individuals have utilized their services since 2017, trusting them with important estate planning decisions.
Lead end-to-end lifecycle marketing to drive higher LTV.
Develop CRM strategies across multiple channels like email, SMS and social.
Own A/B testing and optimize programs based on insights.
The Bouqs Co. is revolutionizing the way we commemorate life’s moments by changing the world one bouquet at a time. They are an exciting company looking for new team members to join them on their journey.
Own lifecycle campaigns across email, SMS, in-product, and community channels to drive customer acquisition, retention, and LTV
Analyze customer behavior, surface insights, and run experiments to improve KPIs across the funnel
Build dashboards and reporting frameworks that translate performance into actionable insights for leadership
FOLX Health is a health and wellness platform providing end-to-end services for LGBTQIA care, both virtually and in person. They aim to be the north star for innovation in the broader ecosystem by creating joyful, affirming healthcare and building community and access around those needs.
Build and optimize lifecycle campaigns across email, in-product, and push notifications.
Develop onboarding, activation, expansion, and retention flows triggered by real product behaviors.
Partner with Growth Marketing, Product Marketing, Customer Experience, and Product to align messaging.
StackBlitz created WebContainers, technology used to run Node.js in browser. They have an online IDE used by over 1 million developers every month and are passionate about building the future of software development.
Build and optimize lifecycle campaigns that directly drive net revenue retention.
Create the content and experiences that help customers get more value.
Partner with Product to understand feature usage patterns and identify expansion opportunities.
Common Room is an AI GTM Platform that empowers teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey into one continuously-updated, person-level view. The company has raised over $50 million and is backed by 25+ operators from companies like Figma, Stripe, Airtable, Slack, Notion, and Loom.
Identify and translate business goals into effective CRM marketing strategy and roadmap
Drive the strategy and vision for all campaigns within area of responsibility
Manage and mentor a team of CRM marketing managers helping to prioritize work while seamlessly flexing between player and coach to ensure successful outcomes
NerdWallet aims to bring clarity to financial decisions with a team of exceptional Nerds. They foster an inclusive, flexible, and candid culture where employees are empowered to grow; they invest in well-being and development, supporting both remote and in-office work.
Own the strategy and execution of lifecycle campaigns across email, in-product messaging, and other channels
Build and optimize campaigns for key lifecycle stages: onboarding, activation, engagement, retention, and expansion
Partner with Product Marketing and Customer Success to translate product value into compelling, timely messaging
Tiger Data empowers developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. As a globally distributed, remote-first team, they are committed to direct communication, accountability, and collaborative excellence.
Executing customer lifecycle CRM journeys across multiple touch points
Monitoring campaign performance and ensuring campaigns are executed safely
Delivering campaigns with a test and learn data driven approach
Monzo is on a mission to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking. They offer personal and business bank accounts, joint accounts, savings, investments and pensions and have a history of creating magical moments for their customers.
Designing and optimizing omnichannel lifecycle marketing campaigns.
Driving customer activation, engagement, retention, referrals, and cross-sell efforts.
Leading A/B testing strategies to optimize content and audience segmentation.
Jobgether helps candidates get their applications reviewed faster and more fairly by using AI-powered matching processes. The company fosters an inclusive workplace and provides opportunities for growth in a high-growth, mission-driven culture.
Create and execute lifecycle marketing strategies to optimize engagement and retention.
Design and launch integrated marketing campaigns across email, SMS, push, and in-app channels.
Manage promotions and referral programs to drive sustainable growth and engagement.
PadSplit pioneers a unique approach to affordable housing by creating co-living spaces. They are committed to addressing housing challenges through innovative solutions and fostering a supportive community.
Design and optimize omnichannel lifecycle marketing campaigns.
Drive customer activation, engagement, retention, referrals, and cross-sell efforts.
Own the engagement marketing roadmap, prioritizing initiatives based on customer impact, business goals, and data insights.
OnePay is a consumer fintech company trusted by millions of Americans to make money better, offering an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, lending, investing, and crypto. They are backed by Walmart and Ribbit Capital.
Develop and execute the Digital Customer Success strategy.
Recruit, manage, and develop a high-performing Digital Customer Support team.
Analyze customer data to identify churn drivers and implement strategies to improve retention and growth.
symplr is revolutionizing healthcare operations with a first-of-its-kind platform. They drive effective, efficient, and connected workflows while increasing operational benefits and scaling clinical, financial, and quality outcomes. symplr is a remote-first company with employees working across the United States, India, and the Netherlands.
Design and execute multi-channel lifecycle programs that drive deeper product adoption and maximize value realization.
Collaborate with Product Marketing to translate new feature releases into compelling, customer-facing lifecycle campaigns.
Partner with Customer Success to define and act on expansion triggers, creating opportunities for upsell and cross-sell through behavior-based signals.
Boulevard provides a client experience platform for appointment-based, self-care businesses, empowering customers to give their clients more magical moments. Our team values and celebrates our diverse backgrounds with equal opportunity for all to do the best work of their lives.
Lead and optimize lifecycle and engagement programs that drive measurable growth.
Coordinate and execute omnichannel campaigns across various channels.
Design, run, and scale experiments to refine messaging, timing, and channel mix.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences with a strong culture of connection and global inclusion.
Lead retention and lifecycle marketing for GTI’s DTC brand portfolio.
Develop and optimize automated lifecycle flows, including onboarding, replenishment, and churn prevention.
Own email marketing strategy and execution within Klaviyo, including campaign planning and performance reporting.
Green Thumb is bringing safe, trusted, and innovative cannabis products to consumers. The company is growing to serve more channels across the country with a focus on deepening customer relationships and driving long-term growth.
Strategize, write copy, manage accounts, and handle deployment to increase customer lifetime value for our client’s email and SMS campaigns.
Fully manage and scale email and SMS accounts, with a focus on customer retention and lifetime value.
Drive constant team and client communication to make sure that the account has a sense of urgency to grow revenue and retain newly acquired customers through building personalized relationships.
Lilo Social is a full-funnel e-commerce growth agency that delivers best-in-class paid media and creative services for a wide range of eCommerce brands focused on scaling. They work across the entire life-cycle of the customer journey covering content creation, ad production, paid media, conversion rate optimization, and retention.
Design and map the end-to-end member lifecycle journey.
Develop a multi-channel communication strategy to engage and retain members.
Analyze campaign performance and user data to identify insights and opportunities for optimization.
Xapo Bank aims to provide economic freedom and wealth protection globally. They are a fully distributed team of over 130 employees working remotely from 30+ countries.
Build and manage lifecycle programs across email and in-app channels.
Develop expansion and upsell nurture flows aligned with customer goals.
Provide insights and performance data to inform campaign strategy.
Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.