Designing and optimizing omnichannel lifecycle marketing campaigns.
Driving customer activation, engagement, retention, referrals, and cross-sell efforts.
Leading A/B testing strategies to optimize content and audience segmentation.
Jobgether helps candidates get their applications reviewed faster and more fairly by using AI-powered matching processes. The company fosters an inclusive workplace and provides opportunities for growth in a high-growth, mission-driven culture.
Design and optimize omnichannel lifecycle marketing campaigns.
Drive customer activation, engagement, retention, referrals, and cross-sell efforts.
Own the engagement marketing roadmap, prioritizing initiatives based on customer impact, business goals, and data insights.
OnePay is a consumer fintech company trusted by millions of Americans to make money better, offering an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, lending, investing, and crypto. They are backed by Walmart and Ribbit Capital.
Lead and optimize lifecycle and engagement programs that drive measurable growth.
Coordinate and execute omnichannel campaigns across various channels.
Design, run, and scale experiments to refine messaging, timing, and channel mix.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences with a strong culture of connection and global inclusion.
Build and optimize lifecycle campaigns across email, in-product, and push notifications.
Develop onboarding, activation, expansion, and retention flows triggered by real product behaviors.
Partner with Growth Marketing, Product Marketing, Customer Experience, and Product to align messaging.
StackBlitz created WebContainers, technology used to run Node.js in browser. They have an online IDE used by over 1 million developers every month and are passionate about building the future of software development.
Executing customer lifecycle CRM journeys across multiple touch points
Monitoring campaign performance and ensuring campaigns are executed safely
Delivering campaigns with a test and learn data driven approach
Monzo is on a mission to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking. They offer personal and business bank accounts, joint accounts, savings, investments and pensions and have a history of creating magical moments for their customers.
Design and execute lifecycle programs across various channels.
Partner with Product, Design, Engineering, and Data Analytics to shape communication inside the product.
Own lifecycle experimentation and measurement across activation, conversion, and retention.
Alt is unlocking the value of alternative assets, starting with the $5B trading-card market by letting collectors buy, sell, vault, and finance their cards in one place. They are backed by leaders at Stripe, Coinbase, Seven Seven Six, and pro athletes like Tom Brady and Giannis Antetokounmpo.
Own lifecycle strategy across email, push, in-app, and SMS using Braze.
Build, launch, and optimize automated customer journeys.
Lead planning and execution of seasonal and promotional campaigns.
Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Develop and execute integrated owned-channel campaigns and journeys that drive member spending behaviors.
Implement audience segmentation strategies, personalization rules, and test plans for targeted content.
Partner with analytics to develop reporting mechanisms that provide real-time program visibility and enable performance optimization.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They aim to connect health and wealth for American families, and is committed to being an inclusive employer where every team member feels welcome and valued.
Set the strategic direction for CRM and lifecycle marketing.
Own lifecycle performance across email and SMS.
Manage one CRM Specialist.
Willful simplifies estate planning for Canadians, making it more accessible and affordable. Over 400,000 individuals have utilized their services since 2017, trusting them with important estate planning decisions.
Create and execute lifecycle marketing strategies to optimize engagement and retention.
Design and launch integrated marketing campaigns across email, SMS, push, and in-app channels.
Manage promotions and referral programs to drive sustainable growth and engagement.
PadSplit pioneers a unique approach to affordable housing by creating co-living spaces. They are committed to addressing housing challenges through innovative solutions and fostering a supportive community.
Define and own Mixbook’s CRM strategy across onboarding, lifecycle, transactional, reactivation, and loyalty programs.
Plan and execute automated and ad-hoc CRM campaigns that are on-brand, timely, and effective.
Build dashboards and reporting to track CRM performance across engagement, conversion, retention, and revenue contribution.
Mixbook is an award-winning design platform that gives consumers unmatched creative freedom to design and share one-of-a-kind stories, transforming the lives of more than 6 million people. They are the #1 rated photo book service in the US, with 36,000+ five-star reviews and a profitable, growing business.
Own lifecycle campaigns across email, SMS, in-product, and community channels to drive customer acquisition, retention, and LTV
Analyze customer behavior, surface insights, and run experiments to improve KPIs across the funnel
Build dashboards and reporting frameworks that translate performance into actionable insights for leadership
FOLX Health is a health and wellness platform providing end-to-end services for LGBTQIA care, both virtually and in person. They aim to be the north star for innovation in the broader ecosystem by creating joyful, affirming healthcare and building community and access around those needs.
Redefine the voice of the Xapo Bank mobile application, transforming complexity into a seamless, premium, and human-centric mobile experience.
Own the in-app content strategy that builds trust, ensuring that every word on screen empowers members to manage their Bitcoin with confidence.
Drive execution of end-to-end content design, crafting microcopy, onboarding flows, error messages, and instructional text.
Xapo Bank aims to provide economic freedom and wealth protection, regardless of location. They are a fully distributed team of over 130 Xapiens working remotely from 30+ countries, committed to changing the way things are done.
Serve as the primary day-to-day contact for retention marketing across client accounts.
Translate client retention goals into actionable deliverables for internal teams.
Conduct comprehensive QA on all email campaigns, SMS messages, and lifecycle flows before launch.
Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands. With a team of over 50 professionals, they deliver best-in-class paid media, email marketing, and creative services to help brands scale profitably.
Build and optimize lifecycle campaigns that directly drive net revenue retention.
Create the content and experiences that help customers get more value.
Partner with Product to understand feature usage patterns and identify expansion opportunities.
Common Room is an AI GTM Platform that empowers teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey into one continuously-updated, person-level view. The company has raised over $50 million and is backed by 25+ operators from companies like Figma, Stripe, Airtable, Slack, Notion, and Loom.
Write, edit, and test provider-facing communications for clarity, tone, and compliance.
Collaborate with Community and Success teams to improve provider experience through timely, thoughtful messaging.
Regularly A/B test communications across the lifecycle to gain insights and refine our communications.
Grow Therapy is a three-sided marketplace that empowers providers, augments insurance payors, and serves patients, aiming to make mental healthcare accessible. They have empowered more than ten thousand therapists and hundreds of thousands of clients and have raised more than $178mm of funding.
Lead the strategy for lifecycle programs involving a mix of email, push, and in-app delivering best-in-class communications.
Build and execute complex CRM campaigns that guide clients to relevant products and services within the Kraken ecosystem.
Conduct data analysis of campaign results, while using data to optimize and create operational plans and manage spend.
Kraken is a mission-focused company rooted in crypto values. They aim to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, they have Krakenites in 70+ countries who speak over 50 languages.
Serve as the single-threaded owner for all executive-level escalations.
Orchestrate cross-functional resolution.
Craft executive-caliber communications and service-recovery plans that are clear, empathetic, and outcomes-focused.
Oura's mission is to empower every person to own their inner potential. Their award-winning products help their global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. They are focused on helping people live healthier and happier lives, and ensure that their team members have what they need to do their best work — both in and out of the office.
Strategize, write copy, manage accounts, and handle deployment to increase customer lifetime value for our client’s email and SMS campaigns.
Fully manage and scale email and SMS accounts, with a focus on customer retention and lifetime value.
Drive constant team and client communication to make sure that the account has a sense of urgency to grow revenue and retain newly acquired customers through building personalized relationships.
Lilo Social is a full-funnel e-commerce growth agency that delivers best-in-class paid media and creative services for a wide range of eCommerce brands focused on scaling. They work across the entire life-cycle of the customer journey covering content creation, ad production, paid media, conversion rate optimization, and retention.