Provide friendly, professional, and timely support to customers via phone.
Use proprietary technology to connect customers with service providers.
Assess customer needs, build rapport, and deliver tailored solutions.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company with a diverse and passionate community, committed to inclusivity and collaboration.
Interact directly with customers via phone to understand their needs and provide immediate solutions.
Analyze customer issues and build rapport to deliver tailored assistance and exceed satisfaction expectations.
Handle high-volume calls with composure and think creatively to resolve unprecedented problems.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company with a diverse and passionate community, committed to inclusivity and rewarding proven performers.
Provide friendly, professional, and timely support to customers via phone using HONK's proprietary technology.
Listen to customer needs, build rapport, and provide tailored solutions while monitoring service requests through completion.
Communicate clearly about service expectations, think creatively, and take ownership to ensure a positive customer experience.
HONK is transforming the towing and roadside assistance industry with high customer satisfaction and digital innovation. As a remote-first company, we are a diverse team committed to inclusivity and collaboration.
Support customers over the phone with product information and account corrections.
Ensure accuracy and completeness of customer paperwork and records.
Resolve product or service problems by clarifying complaints and providing solutions.
Five Star Solutions provides customer support services for the firearms industry. The company is an equal opportunity employer committed to cultivating a professional, diverse workforce.
Answer incoming customer calls in a friendly and professional manner while providing accurate information and assistance.
Understand customer questions, resolve common issues, and document interactions accurately in internal systems.
Escalate complex issues to appropriate teams and share recurring customer feedback for improvement.
CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective using AI-powered tools. They are a growing team looking for a friendly, reliable, and customer-focused Call Centre Agent to join their remote team.
Respond to customer inquiries and provide accurate information and assistance.
Troubleshoot basic customer issues and process customer requests.
Navigate multiple computer applications while maintaining accurate documentation.
Rooted Talent Solutions is building a professional network of remote customer-service representatives focused on creating positive customer experiences. They are seeking dependable, technology-comfortable individuals to work independently in a remote environment.
Provide primary phone support for customers, including handling escalated calls with empathy and professionalism.
Manage email and EMR messaging as secondary channels to resolve non-medical inquiries.
Navigate multiple platforms simultaneously while upholding productivity and quality standards.
Hims & Hers is a leading health and wellness platform that redefines healthcare by delivering accessible, affordable, and personal care from diagnosis to treatment. They are a public company on the NYSE with a talent-first, flexible/remote culture.
Handle customer inquiries through phone, email, chat, and other channels.
Understand customer questions and provide appropriate assistance.
Record interactions accurately and follow up on outstanding matters.
Consumer Links is a customer service provider that connects customers with businesses. They are a team-focused company that values reliability and service.
Provide strategic email, phone, and video support to employers, students, and career services users.
Troubleshoot technical issues, build custom reports, and resolve a high volume of tickets and calls daily.
Collaborate with Support, Success, and Product teams to improve the customer experience and operations.
Handshake is a career network that connects millions of students and employers, and now runs Handshake AI to build data products for frontier labs. It's a fast-growing startup with a ~$1B run rate and a mission-driven, collaborative culture.
Respond to incoming calls, emails, and inquiries professionally and promptly.
Review and qualify incoming inquiries, gather project details, and coordinate calls with appropriate team members.
Maintain accurate records of inquiries, communications, and follow-up activities.
Bitarchitects is a premier architecture, engineering, and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. They offer fully integrated services covering every phase of a project, from design through execution, and pride themselves on being a dynamic and fast-growing company.
Provide direct live support for incoming member inquiries regarding services, eligibility, appointments, platform access, and food benefits.
Troubleshoot technical issues and collaborate with internal teams to resolve complex problems.
Maintain high accuracy and confidentiality while documenting interactions and managing sensitive member information.
Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. They have a national network of Registered Dietitians, serve over 3 million members, and secured a $200 million investment from TPG's Rise Fund, with a culture focused on Customer First, Make It Happen, and One Team values.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Handle and carefully respond to all customer inquiries, resolving issues on the first call through active listening.
Track and document call information for auditing, escalate interactions when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive culture focused on growth and well-being.
Provide customer support from home, answering questions and resolving concerns.
Assist with orders, accounts, reservations, or services using multiple computer systems.
Complete required training and follow quality standards before servicing customers.
Sydiera connects remote customer service representatives with flexible opportunities to support established brands. The company is growing its network of independent contractors and values motivated, dependable individuals who enjoy helping people.
Respond to incoming customer calls and address their questions with exceptional service.
Manage customer inquiries, process payments, and educate on products and services.
Keep customer accounts accurate and up-to-date while maintaining high-quality support.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. The company is values-driven and fosters an inclusive culture where employees can thrive.
Serve as primary point of contact for clients, managing inbound and outbound communications to resolve inquiries via phone, email, chat, or social media.
Calmly de-escalate issues, escalate when necessary, and track call information for auditing and reporting purposes.
Provide feedback on call issues and upsell when appropriate to ensure a positive customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP prioritizes a culture of inclusion and diversity with limitless career advancement.
Serve as primary point of contact for clients, managing inbound/outbound communications with professional excellence.
Resolve inquiries via phone, email, chat, or social media, de-escalating issues and escalating when necessary.
Track call information for auditing and reporting, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion, diversity, and career growth.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Taking great care of our customers by catching issues they didn't know to ask about.
Answering inbound calls from customers shopping for insurance and handling policy changes.
Problem solving to remove barriers between customers and the right coverage.
Jerry is building an AI-powered platform to help people manage their car and home ownership, from insurance to repairs. The company has over 5 million customers, is profitable, and fosters a culture of high-energy, team-oriented, and fully remote work with a focus on mutual support.
Coordinate field operations and manage technician schedules to ensure timely service resolution.
Monitor technician availability, assign jobs, and respond to priority alarms and escalations.
Communicate ETA updates to internal teams and customers, and document job status in tracking systems.
Qualfon delivers engaging interactions and positive experiences, aiming to help people pursue their total vocation. The company focuses on creating job opportunities and being a partner of choice for clients.
Resolve booking issues, mediate disputes, and process cancellations with empathy and accuracy.
Use AI tools and knowledge base to craft and edit responses, ensuring tone and correctness.
Meet response-time and quality targets, while proactively identifying process improvements.
Peerspace is the leading online marketplace for venue rentals for meetings, productions, and events. With over $500M transacted, it is backed by GV and Foundation Capital, fostering an inclusive, cross-functional culture that values employee wellbeing.