Own inbound support across voice, chat, and email, ensuring customers get fast, helpful answers.
Manage cases end-to-end, including triage, prioritization, follow-ups, and clear closure.
Partner closely with Technical Support on complex issues and handle escalations calmly.
Voize builds an AI companion that frees nurses from administrative work, giving them more time for patient care. It's a fast-growing startup backed by $50M Series A, trusted by over 75,000 nurses and 1,100+ care facilities.
Be the voice of customers and partners, managing requests via Zendesk and occasional calls with clarity and care.
Collaborate with teammates and cross-functional teams to solve complex challenges and improve processes.
Drive continuous improvement by identifying automation opportunities and enhancing product and services.
GOhiring is a leading software company for automated job posting and recruiting analytics. It operates as a small, collaborative team with high trust, creative freedom, and a focus on innovation.
Implement the clinical sales plan to drive da Vinci Surgical System utilization.
Support surgical teams through training and case guidance to ensure independent use.
Drive expansion of the user base by engaging hospital staff and surgeon thought leaders.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system and Ion. The company is a collaborative team of engineers, clinicians, and innovators united by the purpose of making surgery smarter, safer, and more human.
Design the support experience for the Lexware business account across the whole customer journey.
Act as a liaison between the team, feature teams, and banking partners, bringing user perspectives into product decisions.
Monitor key metrics, uncover blind spots, and improve support processes.
Lexware develops accounting and business software for self-employed individuals and small businesses, helping over 450,000 German companies manage their finances. The team values diversity, inclusion, and collaboration, and is officially certified as a Great Place to Work®.
Demo, install, and train clinics on Radformation's suite of automation tools.
Proactively check in with customers to gather feedback and share new features.
Host webinars, develop training materials, and collaborate on research projects.
Radformation specializes in Radiation Oncology workflow automation, focusing on time savings, error reduction, and increased quality care. The company is a fully remote, mission-driven team united by a shared goal to reduce cancer's global impact.
Act as central point of contact for automotive knowledge in roadside assistance, developing efficient repair and support processes.
Build and manage a central knowledge database, creating clear instructions and training materials for service agents and external partners.
Monitor training success and optimize communication between first and second level support while exploring new technologies like AI and AR.
Bosch Service Solutions Magdeburg GmbH specializes in service solutions across mobility, consumer goods, industrial technology, and energy. It is part of the global Bosch group and employs a team focused on innovation and quality.
Act as the primary point of contact for scientific exchange in Germany, building trusted relationships with thought leaders, centers of excellence, and advocacy groups.
Identify and maintain impactful collaborations including publications, advisory boards, IIS, educational initiatives, and speaker programs.
Support Key Account Managers, collect field insights, and respond to unsolicited medical information requests in line with global standards.
Acadia Pharmaceuticals is a biopharmaceutical company focused on advancing treatments for rare pediatric diseases, particularly Rett syndrome. They are committed to a diverse and inclusive workforce and offer competitive benefits to US-based employees, including equity packages and parental leave.
Support the sales team by delivering technical demonstrations and proof of concepts.
Research, analyze, and present solutions that show customers the value of ConnectWise products.
Act as a technical expert, providing training and feedback for product development.
ConnectWise is a community-driven software company dedicated to the success of technology solution providers. With over 3,000 colleagues across North America, EMEA, and APAC, they foster an inclusive, positive culture that values unique contributions.
Evaluate search results and AI-generated content for quality and relevance.
Conduct online research to verify information and support rating decisions.
Provide feedback and document edge cases to improve AI systems.
TELUS Digital AI is a global AI community of over 1 million contributors helping clients collect, enhance, and train data to build better AI models. They offer flexible remote work and a diverse, inclusive culture.
Act as a strategic advisor for key accounts, building executive-level relationships and conducting regular QBRs.
Understand complex business challenges and provide guidance on using consumer insights to drive ROI.
Monitor customer health, identify growth opportunities, and collaborate with internal teams to improve experience.
Appinio is a global market research company that combines an AI-powered insights platform with expert consultancy, helping companies understand consumers and make smarter decisions. Founded in 2014, the company has over 260 employees across 13 countries, is remote-first, and serves 2600+ international clients in over 190 markets.
Handle high volume of calls regarding insurance plans and dental treatment scheduling.
Make outbound follow-ups to patients with incomplete care and missed or cancelled appointments.
Navigate systems to educate patients on available plans and services while meeting KPI targets.
Western Dental & Orthodontics provides dental and orthodontic care to patients across the United States. As part of Sonrava Health, the company offers a collaborative, high-energy work environment with accessible leadership and a focus on patient satisfaction.
Provide personalized support to Mandarin-speaking students and parents, building trusted relationships.
Manage onboarding, administrative processes, and orientation sessions for the Chinese market.
Collaborate with academic, product, admissions, and sales teams to improve support processes.
The partner company provides personalized academic support to students and families through education technology. They operate a globally distributed, fully remote team focused on collaboration and continuous improvement.
Collaborate with radiation oncology clinics to improve treatment planning and patient care through automation.
Provide demonstrations, training, and implementation support to ensure efficient, clinically safe workflows.
Build trusted relationships with clinicians across EMEA, gathering feedback and driving product adoption.
This role is posted on behalf of a partner company specializing in radiation oncology automation. They are a mission-driven, fully remote organization supporting healthcare providers across EMEA with innovative technology and clinical expertise.
Act as primary point of contact for selected HCPs, providing disease education and scientific support in assigned territory.
Combine scientific engagement and non-promotional market access to improve patient care across the portfolio.
Organize local educational events, facilitate peer-to-peer exchange, and co-create account plans with cross-functional teams.
Ultragenyx is a biopharmaceutical company dedicated to developing life-changing treatments for rare diseases. They are committed to a supportive culture of learning and growth, with a global team focused on innovative approaches to patient care.
Deliver excellent customer service to panelists participating in market research surveys.
Ensure timely resolution or escalation of requests and communicate progress promptly.
Achieve or exceed required team KPI goals and coordinate escalations as needed.
Dynata is the global leader in online data collection for the market research industry. We have a collaborative, inclusive culture with a focus on excellence and have been recognized with the 2026 ATD BEST Award for talent development.
Convert inbound phone and online inquiries into successful sales by identifying customer needs and recommending tailored solutions.
Support customers throughout the post-order process and collaborate with architects and the factory for smooth delivery.
Work closely with your team to share knowledge and continuously improve sales practices.
Pineca Group is a leading online brand of prefabricated wooden buildings, delivering high-quality wood living solutions to thousands of customers across Europe each year. Founded in Lithuania and operating in 11 countries, the company is recognised for its craftsmanship, exceptional customer care, and an extensive product portfolio.