Conduct daily outbound outreach (calls, emails, follow-ups) to assigned accounts.
Handle objections professionally and work toward mutually beneficial outcomes.
Deliver personalized, positive support aligned with the company brand.
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. They are a global, remote-first organization with over 2,000 team members across 10+ countries built for speed and ownership.
Own and grow a portfolio of accounts with net revenue retention and expansion above 100%.
Build account plans with top customers focusing on mutual-success and customer value, with clear revenue targets and growth milestones.
Hunt relentlessly for expansion opportunities to negotiate renewals and identify upsell and cross-sell motions.
Mitratech builds products that simplify operations in Legal, Risk, Compliance, and HR. They are a globally dispersed team that supports individual excellence and takes pride in its diverse and inclusive work culture.
Independently manage a minimum of fifty accounts, anticipate client needs, and drive retention and identify opportunities for up-sell.
Build strong relationships with primary client contacts and ensure day-to-day needs are met.
Prepare and conduct regular plan reviews with clients and partner with producer to define agendas and coordinate required materials.
Newfront is a team of risk and reward advisors providing industry leading services and resources in insurance, risk management, employee benefits and retirement programs. The company embraces a flexible work environment and supports employees working remotely, hybrid, or in-office.
Develop profitable sales growth across existing customer base.
Proactively identify new business opportunities.
Actively manage risk within the customer base.
Brakes UK is the UK’s largest foodservice supplier, built on passion for food and feeding the nation. They deliver the highest quality food and ingredients from their distribution centers to pubs, restaurants, schools, and hospitals, employing 8,000 people.
Be the primary point of contact for a portfolio of SMB business customers and support early Enterprise accounts.
Own retention, expansion, and renewal performance across the portfolio, understanding ARR, NRR, and growth drivers.
Identify gaps across the customer journey and design scalable, high-impact improvements for SMB and Enterprise clients.
Tem is rebuilding the energy transaction, making it transparent and fair. They are putting power back in the hands of customers to tackle the critical problem of access to low-cost electricity. Tem has closed a $75 million Series B and is scaling internationally.
Proactively build client relationships while consistently achieving and exceeding revenue objectives.
Maintain a consistent and balanced pipeline of opportunities and close deals through the sales cycle.
Achieve individual sales goals/quota on a consistent weekly and monthly basis
Care.com is a consumer tech company with heart, on a mission to solve the challenge of finding great care for loved ones. They are applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways.
Deliver customer‑centric service that drives satisfaction and strong NPS.
Collaborate with internal teams to resolve issues and escalate product feedback.
Develop and execute account plans to support retention and relationship growth.
Applied Systems is transforming the insurance industry. With over 40 years of experience in the Insurtech game, they deliver innovative software and services that make them indispensable to their customers. The company builds a team ready to learn and try new things within a culture built on values.
Partner with customers by listening to their needs and providing expert solutions to resolve service inquiries.
Maintain excellent product knowledge and handle at least 55 inbound and outbound calls daily to determine the best solutions for home projects.
Build customer rapport, troubleshoot issues, and proactively follow up via SMS or email while meeting high-performance metrics.
Thumbtack helps millions of people confidently care for their homes through an app providing AI tools and a hiring experience for home projects. The company has a growing community of 300,000 local service businesses and embraces diversity as an equal opportunity workplace.
Help restaurants solve their ordering and delivery challenges and provide effective solutions.
Identify opportunities for account growth, including cross‑selling capabilities and driving additional revenue when relevant.
Follow a structured cadence to qualify, convince, and onboard newly registered restaurants that have shown interest in a high daily volume.
Saltz is an online food marketplace serving restaurants across multiple European markets. It helps chefs and restaurants discover and source products from trusted local and international suppliers. We are a Series A startup backed by leading European venture funds and we believe the best ingredients should be accessible through one seamless marketplace experience.
Achieve monthly, quarterly, and annual upsell revenue targets.
Build and maintain strong relationships with existing accounts.
Develop and execute account and sales activity plans to meet revenue quotas.
Mimecast is redefining cybersecurity and leading the charge in human risk management, protecting businesses from evolving threats. They are committed to building an inclusive, diverse community that celebrates and welcomes everyone, with a rapidly growing Customer Development team and a high-velocity sales environment.
Manage a high-volume portfolio of digital customer accounts, driving revenue retention and identifying expansion opportunities.
Own the end-to-end commercial relationship, including renewals, contract execution, and customer engagement strategy.
Monitor account health, identify churn risks, and partner cross-functionally to mitigate issues and protect revenue.
Employ transforms how hiring gets done by providing three ATS solutions and AI Companions. They are a fast-moving, remote-first team of builders and innovators with a people-first philosophy, serving over 23,000 global customers.
Manage inquiries and enrollments to ensure targets are met.
Provide a consistently high-quality service to clients and stakeholders.
Secure future enrollments across the Campus.
Yoobee Colleges is New Zealand’s largest specialist creative and technology college, fueling the creative and tech industries for over 30 years. They offer online delivery, alongside campuses in Auckland, Wellington and Christchurch with a focus on preparing students to be ‘work ready, world ready’ for the industry.
As the main point of contact, you will build strong relationships with clients, through regular face-to-face meetings, including communication via phone, video, and email.
Maintain clear, concise and timely communication in regards to all customer requests.
Provide regular reporting and updates on campaign performance, including QBR presentations.
RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. The US team consists of over 85 people and is an integral part of their company’s global presence, combining local expertise with their broader company vision, ensuring innovative solutions that align with diverse market needs.
Own the onboarding and early success of each customer.
Launch and monitor ads, website, and funnel performance.
Diagnose issues across the full funnel (ads, traffic, conversion, lead quality, customer behavior).
Wonderly is building the first end-to-end AI business platform for service businesses. With backing from YC and Sam Altman, a $500M+ valuation, and hundreds of thousands of users, they're well positioned to lead and are building for the majority of businesses in the economy.
Develop relationships and negotiate business terms with decision-makers.
Up/cross sell campaigns and products to ensure the growth of the accounts.
Create remarketing strategies for different verticals.
RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. Founded in 2012, and now operating in 90+ markets, the team in DACH consists of more than 40 people and is an integral part of the company’s global presence.
You'll help customers achieve their goals inside Breezy, walking them through processes and minor hiccups with patience and a sense of humor.
You'll escalate issues, tracking support metrics and keeping an eye out for trends in common issues, and help develop training programs for future customers.
You should have some experience making customers happy and comfy around technology, the SaaS space, and/or recruiting and human resources.
Breezy HR is a web-based recruiting platform and applicant tracking system that helps teams attract & hire great employees with less effort. They are a small, agile team that is growing fast and located in Jacksonville.
Own timely responses across inbound channels including website forms, email, live chat, and LinkedIn.
Qualify inbound leads and route opportunities appropriately across enterprise and SMB/mid-market segments.
Schedule discovery and demo calls for account executives.
Retell AI is using voice AI to reimagine the call center. They have scaled to $60M ARR with a team of 40 people and are backed by Y Combinator, Alt Capital, and other leading investors.