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• Manage and update the Applicant Tracking System
• Schedule and perform phone screens
• Help implement a Recruiting Best Practice strategy

Sezzle aims to revolutionize the shopping experience beyond payment for the next generation. They blend tech with interest-free installment plans to make shopping smarter and accessible. Sezzle is building an innovative, dynamic team passionate about creating a unique shopping journey.

• Own interview scheduling end to end across multiple roles and time zones simultaneously.
• Keep candidate records accurate and up to date in Greenhouse and ModernLoop.
• Partner closely with recruiters, sourcers, hiring managers, and interviewers to keep the process moving.

Maven is the world's largest virtual clinic for women and families, dedicated to making healthcare work for everyone. With over 2,000 employers and health plans trusting their platform, Maven has raised over $425 million in funding and has received numerous workplace and innovation awards.

• Assist with recruitment and interview process.
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers.
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate.

Cielo is the world's leading Talent Acquisition Partner, delivering a better talent experience through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With a fresh approach, they design and build comprehensive solutions to find and keep talent that elevates clients.

• Own and execute sub-$2,500 renewal opportunities in your region.
• Work the Foundation renewal playbook: outreach, quote delivery, follow-up, and close.
• Maintain Salesforce hygiene daily (update stages, close dates, and next steps).

GoGuardian helps build a future where all learners are ready and inspired to solve the world’s greatest challenges. They are an outcomes-focused learning company with a steadfast focus on improving learning environments. They are a remote team of diverse, committed, mission-driven employees.

• Deliver fast, accurate, and empathetic support across chat, voice, and email.
• Resolve shift, payment, onboarding, and platform-related issues in real time.
• Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation.

Clipboard's mission is to uplift as many communities as possible through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, it's a remote-first team of over 1,000 people and a top Y-Combinator company, profitable since 2022.

• Respond to customer tickets across email, chat, and in-app messaging quickly and with empathy.
• Troubleshoot platform issues by investigating logs, reproducing bugs, and walking users through fixes.
• Build and maintain help center articles, FAQs, and internal documentation.

Breezy is a fast-growing tech company with hundreds of users relying on their platform every day. They seem to have a collaborative and supportive culture, and value problem-solving skills and a human-focused approach.

• Manage a high-volume hiring pipeline, helping Care Professional candidates navigate from application through onboarding completion.
• Build rapport with candidates, providing proactive and reactive support, and ensuring all required documentation is accurate and compliant.
• Meet key hiring KPIs, including conversion rates, time-to-hire, and weekly hiring goals, by combining personalized engagement with operational excellence.

Honor Technology's mission is to change the way society cares for older adults by providing the technology, tools, and services that empower older adults to live life on their own terms. They are a leader in aging care innovation and Honor and Home Instead together are setting a new standard for aging in place.

• Act as the central tracking hub for the SVPs; driving follow-up and follow-through on key initiatives, managing deadlines, and ensuring team accountability.
• Assist the SVPs in building out internal customer success initiatives, organizing project frameworks, and creating/maintaining internal documentation and playbooks for the broader CSM organization.
• Seamlessly manage and optimize complex, fluctuating calendars across multiple time zones for 3 global SVPs, treating schedule alignment as a baseline efficiency standard.

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. They are pioneering a new era of security with AI-powered and market-leading solutions, combining risk intelligence, advanced defenses, and personalized training to help organizations build strong security cultures.

• Conduct daily outbound outreach (calls, emails, follow-ups) to assigned accounts.
• Handle objections professionally and work toward mutually beneficial outcomes.
• Deliver personalized, positive support aligned with the company brand.

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. They are a global, remote-first organization with over 2,000 team members across 10+ countries built for speed and ownership.

• Maintain a revenue base by managing retaining and expanding a book of business.
• Build strong, multi-threaded relationships with your assigned customer portfolio and support them as their the key contact and advocate.
• Drive upgrade revenue from deep understanding of customers’ business and goals to identify opportunities for product feature adoption and expanded usage.

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots.

• Recruit top talent through networking, screening resumes, and cold calling.
• Manage outside agencies and assist with corporate training and employee development.
• Train managers and executives on networking and recruiting.

House Buyers of America is a leading national home-buying company helping homeowners sell with confidence through a simple, transparent, and hassle-free process. Founded in 2001 and operating in 44 states, the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes.

• Develop and execute customer success strategies focused on customer retention, adoption, value realization, and expansion opportunities.

Librestream delivers advanced AR and AI-driven software that empowers frontline workers in industries like manufacturing, energy, and aerospace. They connect field technicians with remote experts using real-time video collaboration, AR guidance, and digital workflows. Harris is a leading provider of mission critical software to the public sector in North America.

• Deliver customer‑centric service that drives satisfaction and strong NPS.
• Collaborate with internal teams to resolve issues and escalate product feedback.
• Develop and execute account plans to support retention and relationship growth.

Applied Systems is transforming the insurance industry. With over 40 years of experience in the Insurtech game, they deliver innovative software and services that make them indispensable to their customers. The company builds a team ready to learn and try new things within a culture built on values.

• Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers.
• Build rapport with decision makers and main points of contact to influence change in order to drive optimal member utilization of the product.
• Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal.

Spring Health aims to eliminate every barrier to mental health by delivering the right care at the right time. They partner with over 450 companies and provide care for 10 million people, with a valuation of $3.3 billion.

• Manage a book of 15-20 enterprise accounts, helping developers get real value out of our products.
• Drive adoption, surface risk, and get customers healthy for renewal and expansion.
• Lead enablement sessions, drive strategic customer conversations, and partner with Named AEs and Field Engineers.

Sourcegraph is at the center of the transformation in how software gets built. They provide a code intelligence platform that developers rely on to navigate complex codebases with speed and confidence as a globally distributed team.

• Maintain and update candidate data in the Applicant Tracking System (ATS).
• Guide candidates through the hiring process, providing updates and answering questions.
• Facilitate background checks, reference checks, and assist with onboarding new hires.

True Zero Technologies enables people and technology within organizations. They are a veteran-owned small business with a community of driven and passionate individuals; they have been recognized as a Best Place to Work and on the Inc. 5000 list.

• Manage inbound client communications and ensure a consistent, high-quality customer experience.
• Conduct consultative conversations to understand client needs, goals, and concerns.
• Collaborate with internal teams to improve onboarding, retention, and overall customer success processes.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• As a Product Support Specialist, you will provide customer service for Houzz professionals across the U.S. and Canada.
• You will assist with SaaS questions related to software solutions and subscription questions.
• You will also assist advertising professionals with subscription questions, marketing advice, and managing ad campaigns.

Houzz is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. They are a community-centric, innovative tech company that continues to disrupt the home renovation and design industry.

• Build and nurture productive partnerships with Centers of Excellence, HR Business Partners, employees, and managers.
• Effectively prioritize and manage Tier 1 and 2 HR cases across time zones and teams to ensure SLA adherence.
• Execute Global People Product-aligned processes with a focus on enhancing the employee experience.

ServiceNow, founded in 2004, provides AI-enhanced technology. It is a global market leader with over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Lead, coach, and develop a team of Customer Success Advisors and Technical Leads.
• Drive customer adoption, value realization, renewal readiness, and overall account health.
• Serve as the Customer Success product SME for aligned PerfectServe solutions.

PerfectServe provides clinical communication and physician scheduling solutions in the health IT space. They have 400+ employees, 30,000+ customers, and $100 million+ in annual revenue. They foster a collaborative team with decades of experience, striving to delight customers every day.