Oversee day-to-day call center operations and business planning, ensuring staff safety, operational efficiency, and service quality.
Assume accountability for delivering value-added operations management services for approximately 500-1,000 agents.
Develop and implement operational practices that promote high employee morale and strong employer-employee-client relationships.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP promotes a culture of inclusion and diversity with limitless career advancement.
Oversee regional operations teams to deliver operational excellence and meet client needs.
Manage full P&L responsibility, budgets, and financial targets for multiple contracts.
Drive client retention, people development, and strategic sales growth.
Dexterra Group creates and manages built environments for clients across North America, serving industries that are vital to the economy and local communities. It is a fast-growing, publicly listed company with hundreds of full-time and part-time opportunities, and a culture focused on stability, diversity, inclusion, camaraderie, and work-life balance.
Mighty Acorn helps government agencies navigate complex change safely, leaving teams better prepared for resilient services that improve public outcomes. As a growing government contracting company, we have employees working remotely across multiple states and foster a comfortable, communicative, and friendly work environment.
Leads daily departmental operations, ensuring fiscal accountability and achievement of revenue goals.
Develops long-term strategies, implements new systems, and improves processes for operational efficiencies.
Monitors, measures, and reports on operational issues, forecasts, and action plans to executive team.
CCS is a chronic care management company addressing healthcare challenges through a human-led, digitally-enabled clinical solution. They are a Great Place to Work-certified organization supporting over 200,000 people nationwide.
Lead daily care coordination operations, assign workloads, and manage caseloads to ensure timely service delivery.
Coach and develop team members through mentorship, feedback, performance reviews, and training.
Monitor performance metrics, resolve escalated issues, and collaborate with stakeholders to improve access to care.
A healthcare services organization that helps members navigate care, connect with providers, and manage transitions. It fosters a collaborative, accountable, and member-centered culture with a focus on quality and compliance.
Provide day-to-day administrative and operational support to the retail team, coordinating store requests and tracking issues to resolution.
Assist with new store openings, relocations, and closures by coordinating supplies, fixtures, and project timelines remotely.
Maintain operational documents, reports, and trackers while partnering with internal departments to support store operations.
Squishable is a close-knit team of designers, artists, and pop-culture fans that creates cute, cuddly plush and lifestyle products. Backed by a millions-strong fan community, the company operates from offices in NYC and Washington, DC, with a fun, creative culture.
Evaluate overall departmental performance by creating, gathering, and analyzing data metrics and implementing mitigation strategies.
Collaborate with internal and external stakeholders to formulate proactive strategies for change management and risk mitigation.
Hire and manage a team, conduct root-cause analysis, and ensure compliance with regulations and KPIs.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started in 2012 to create the kind of health insurance company we would want for ourselves.
Lead and optimize operational processes for a global Professional Services organization.
Manage systems administration, resource planning, capacity forecasting, reporting, and process improvement.
Partner with leadership and cross-functional teams to turn data into actionable business improvements.
This role supports a global Professional Services organization helping deliver customer projects efficiently. The culture is supportive, meritocratic, and collaborative, valuing innovation, open communication, trust, and teamwork.
Own the financial picture, including budgeting, forecasting, cash flow, and funder reporting.
Ensure legal and compliance as a US 501(c)(3), managing governance, contracts, and risk.
Build and lead the operations team, setting standards and developing staff as we scale.
Quorum is a new AI safety organization that advances research and public understanding of the safety and societal implications of emerging technologies, focusing on artificial intelligence. We are a remote team of seven, expecting to grow to at least 20 by 2027, with a mission-driven culture and a track record of impactful events.
Manage data entry and job reporting in the CRM system.
Coordinate subcontractor workflows and billing documentation.
Prepare weekly fleet reports and support quality control administration.
Jobgether is an AI-powered job matching platform connecting candidates with partner companies. The hiring partner focuses on US operations, fleet management, and quality control, offering a remote and inclusive work culture.
Provide client services and support for billing, accounts, schedules, and contracts.
Manage administrative operations including calendars, inboxes, user accounts, and technology support.
Track payments, renewals, and operational issues while maintaining accurate records and reporting.
The hiring partner is a company seeking an Operations & Client Services Coordinator for remote support. The culture values reliability, discretion, and independent problem-solving.
Lead end-to-end operational execution of the services business, from SOW creation through project delivery and closure.
Oversee Services Sales Operations, Project Operations, Resource Management, Services Solutions, Contingent Staffing, and the PMO to drive excellence and financial discipline.
Partner cross-functionally with Finance, Sales, Engineering, and People teams to align operations with company strategy and growth objectives.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to empower IT executives and their organizations. They employ more than 1,200 people across the United States with a culture that embodies the spirit of a startup and the advantage of a scalable business.
Lead and develop a team of court reporting professionals, overseeing daily performance, assignments, and transcript delivery.
Collaborate with Scheduling, Operations, Production, and Talent Acquisition to ensure reliable coverage and efficient deposition workflows.
Provide coaching, quality assurance, and process improvement to maintain high service standards and support new hires.
This company provides court reporting and deposition services within the legal industry. It supports a remote, collaborative work environment focused on operational excellence and professional growth.
Oversee remote patient access operations, including registration, insurance verification, prior authorizations, and scheduling, while meeting service-level agreements.
Lead and develop Patient Access Supervisors, using analytics and AI tools to improve productivity, quality, and operational visibility.
Collaborate with senior leadership and clients on implementations, escalations, and continuous improvement initiatives.
Our partner is a healthcare technology company focused on improving patient access through AI-powered tools and efficient operations. It is a fast-growing, collaborative environment committed to innovation and patient-centered care.
Provide daily administrative and clerical support to maintain an organized office.
Welcome visitors, manage mail, and coordinate office supplies and facility requests.
Assist with Friday lunches, company events, and employee onboarding tasks.
Aperia develops innovative hardware and data analytics solutions for commercial vehicle fleets, including the Halo automatic tire inflator and Halo Connect platform. The company aims to save fleets downtime and reduce environmental impact while bringing the freight industry into the automation age.
Lead and oversee complex clinical trial operations from initiation through closeout.
Serve as primary operational contact for industry-sponsored trials, ensuring quality and compliance.
Mentor clinical operations managers and drive process improvements across projects.
This is a clinical research organization managing industry-sponsored trials and providing endpoint and specialty services. It emphasizes collaboration, flexibility, and operational excellence in a remote-first environment.
Coordinate onboarding and offboarding processes using ADP Workforce Now and Asana, including state-specific compliance paperwork.
Monitor ACA compliance reports and administer benefits for eligible part-time employees.
Oversee leave tracking, compliance training, and job description maintenance to support a seamless HR handoff.
Blueprint Test Prep is a test preparation company focused on helping students succeed on standardized exams. They foster a collaborative, remote-friendly culture with a supportive team environment.
Lead strategic operational initiatives to optimize service delivery, efficiency, and alignment with business objectives.
Oversee daily operations and cross-functional teams, driving process optimization and continuous improvement.
Partner with senior leadership to interpret performance data and allocate resources to achieve operational targets.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The partner company values collaboration, inclusion, integrity, and accountability across its distributed teams.
Provide administrative and operational support to Claim Operations leadership and staff, including coordinating departmental activities and maintaining records.
Prepare presentations, spreadsheets, reports, and meeting materials while tracking metrics, deadlines, and deliverables.
Process invoices, support projects, and collaborate with cross-functional teams to ensure efficient claims processing.
HCSC is a health insurance company dedicated to expanding access to high-quality, cost-effective health care. With more than 80 years of industry leadership, it fosters a collaborative, purpose-driven culture that invests in employee development.