Own settlement issues from investigation to resolution, ensuring transaction accuracy and balancing partner experience, financial impact, and operational judgment.
Collaborate cross-functionally with teams including Finance, Support, Account Management, Product, and Engineering to resolve complex settlement issues.
Use AI tools and repeatable workflows to enhance efficiency, quality, documentation, and decision-making.
We serve the $800B trucking industry with market-leading payment products that help truckers save on fuel and fuel stops gain customers. We are a fast-growing marketplace startup backed by top venture investors, with a collaborative, high-growth environment.
Investigate suspicious activity and enforce company policies to protect the expert contributor ecosystem.
Identify emerging fraud trends and refine operational runbooks for detection and mitigation.
Collaborate with cross-functional teams and vendors to maintain workforce integrity and compliance.
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale, starting as a Stanford AI Lab research project in 2015. The company works with some of the world's largest organizations to empower scientists, engineers, financial experts, and more to build custom AI with their data.
Drive AI transformation by leveraging LLMs and automation to reduce operating costs and improve customer experience.
Oversee daily back-office operations for disputes workflows across multiple products, ensuring timely and compliant resolution.
Partner cross-functionally with Product, Compliance, and Engineering to design automated workflows and assess downstream impacts.
OnePay is a consumer fintech platform that brings together banking, high-yield savings, credit cards, investing, and crypto. Backed by Walmart and Ribbit Capital, it is a high-growth company with a mission-driven culture.
Partner with business and product teams to translate open-ended problems into clear analytical questions and actionable recommendations.
Analyse customer journeys, funnels, engagement, and retention to identify growth opportunities.
Design and evaluate experiments with appropriate statistical and business context.
JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. With teams in 15+ countries, they foster a remote-first culture focused on human connection and inclusivity.
Own data products end-to-end, delivering best-in-class outputs with a focus on accuracy, client value, and efficiency.
Tackle complex data problems using strong analytical judgment to refine methodologies and solve challenges with creative thinking.
Use AI and tooling to drive leverage, automating workflows while maintaining a high bar for correctness and quality.
YipitData is the leading market research and analytics firm for the disruptive economy, analyzing billions of alternative data points for investment funds and Fortune 500 companies. Recognized by Inc. as a Best Workplace for three consecutive years, the company operates globally with offices in the US, APAC, and India, emphasizing transparency, ownership, and continuous mastery.
Own Kepler data content end-to-end, driving product success with accurate outputs and increasing client value.
Tackle complex data problems using analytical judgment to refine methodologies and derive key insights.
Use AI and tooling to drive leverage, automating workflows and validating outputs.
YipitData is the leading market research and analytics firm for the disruptive economy, having raised $475M. Its award-winning, people-centric culture emphasizes transparency, ownership, and continuous mastery.
Conduct deep-dive analyses to uncover root causes across filing operations, user operations, and risk workflows.
Partner directly with operational teams to translate findings into actionable recommendations and improve workflows.
Build dashboards and self-serve reporting tools to enable teams to explore performance data independently.
Stripe is a financial infrastructure platform for businesses, helping millions of companies accept payments and grow revenue. With a mission to increase the GDP of the internet, Stripe offers a fast-paced, collaborative culture focused on impactful work.
Monitor merchant processing activity to identify suspicious transactions and potential fraud.
Investigate alerts and review reports to mitigate company losses and ensure compliance.
Collaborate with cross-functional teams to design risk strategies and maintain SOPs.
Xplor provides cloud-based technology solutions for small and medium-sized businesses to manage payments and operations, processing over $47 billion annually for 130,000+ businesses in 72+ countries. The company is backed by investors Advent International, Battery Ventures, and Silver Lake, and fosters a culture guided by values of simplicity, purpose, community, and people-first.
Analyze and classify escalated fraud cases from Compliance, Credit Operations, and Collections teams.
Identify, document, and analyze fraud patterns and modus operandi used by fraudsters.
Propose new signals, rules, and controls for fraud prevention, monitor performance, and validate effectiveness.
Vana is a financial technology company operating in digital credit and fraud prevention across multiple markets. The company fosters a data-driven, agile culture focused on continuous improvement and protecting clients.
Build internal tools and coach-facing features on top of LLMs to turn unstructured conversational data into structured signals.
Design and maintain prompt chains, RAG pipelines, and agent workflows, rapidly prototyping from idea to demo in days.
Wire AI into existing systems, own full stack, and sit with coaches to build for their reality.
We deliver highly personalised diet and lifestyle coaching at scale through WhatsApp and our own technology platform. We partner with leading health insurers and employers, and our culture is about using AI to remove administrative work and enhance the personal coach-member relationship.
Follow company policies to determine if activities or transactions are non-compliant or potentially suspicious and take appropriate action.
Work investigation alerts in a fast-paced environment while maintaining high quality standards.
Collaborate cross-functionally with business partners to communicate complex regulations and stay updated on industry standards.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The company is a remote-first organization with competitive benefits and a focus on people come first.
Contribute to trusted data models and semantic layer coverage that make AI-generated analyses more accurate.
Apply various analytics methods to gain insights into critical aspects of the business.
Consolidate diverse facts into compelling narratives that can be applied across Tremendous.
Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free, trusted by 20,000 organizations like Atlassian, MIT, and United Way. Tremendous is profitable and growing without outside investors, with a fully remote, high-documentation, low-meeting culture and an employee NPS in the high 80s.
Own discrete analytics projects from start to finish with senior analyst guidance.
Build and maintain dashboards for Product and Technology teams to track progress.
Work with clickstream and behavioral data (Amplitude) to understand user product journeys.
1Password builds enterprise password management and Unified Access Management cybersecurity solutions. With over 180,000 business customers and a spot on the Forbes Cloud 100, they foster a human-centric, collaborative, and fast-paced remote-first culture.
Own and extend the offline eval suite across AI products, including datasets, judges, and metrics.
Build and maintain online quality dashboards tracking resolution rate, CSAT, LLM-as-judge signals, and more.
Close the production feedback loop by mining failure patterns and translating data into product decisions.
Finom is a European tech startup headquartered in Amsterdam, developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over $346 million in total funding and a team of hundreds, they foster a start-up culture focused on innovation, swift implementation, and user impact.
Use SQL and other analytical tools to conduct in-depth analysis of customers, transactions, alerts, and risk ratings.
Develop, tune, and maintain transaction monitoring and sanctions screening models to improve detection and reduce false positives.
Partner with compliance, product, and data leaders to translate regulatory requirements into effective analytical frameworks.
Mercury is building a complete finance stack for startups, providing banking services through partner banks. As a fintech company, they focus on creating a safe and easy banking experience while protecting against bad actors, with a culture of high agency and adaptability.
Design and execute structured evaluation frameworks to assess the quality and fraud-signal value of incoming data assets from vendor partners.
Build lift analyses, backtests, and champion/challenger comparisons to quantify the incremental value of new data signals against our existing fraud detection stack.
Collaborate with fraud leadership to define evaluation criteria and translate vendor data findings into actionable recommendations such as adopt, pilot, or decline.
Sardine is the leading agentic risk platform for fighting financial crime, unifying data across risk teams to stop fraud in real time and prevent AI-driven attacks. They are a remote-first company with hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo, valuing performance and self-motivated individuals.
Own product analytics end-to-end, from event instrumentation to dashboards and experimentation.
Analyze user behavior across funnels, cohorts, and segments to identify improvement opportunities.
Partner with Product, Engineering, and Design to translate data insights into concrete product changes.
Nous Research builds AI agent products, including Hermes Agent, to help users interact with intelligent systems. The company operates in a fast-moving environment with an entrepreneurial mindset, emphasizing AI-assisted development and cross-functional collaboration.
Investigate alerts and cases from transaction monitoring systems related to merchant acquiring activity.
Analyze merchant-level transaction data to identify anomalies and red flags.
Prepare and file SARs and CTRs in accordance with regulatory standards.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers who celebrate diversity and embrace a HUMBLE*HUNGRY*SMART approach.
Drive strategic Payments roadmaps and user journey optimizations through data-informed insights and cross-functional collaboration.
Design and execute rigorous experimentation frameworks, utilizing advanced statistical modeling and causal inference to quantify business impact.
Collaborate with platform teams to maintain a resilient payments infrastructure and analyze payment processing trends.
Airbnb connects hosts with guests for unique stays and experiences worldwide. The company has grown to over 5 million hosts and 2 billion guest arrivals, fostering a culture of inclusion and belonging.