Act as the main point of contact with both the client and internal team members, and project manage and drive initiatives with both the client and the internal DA team to deliver what matters most to the client.
Disruptive Advertising is a performance marketing agency that drives real value for clients, prioritizing working with purpose-driven brands. They are a fast-growing team of professional digital marketers that has been in business since 2013 with offices in Pleasant Grove, Utah.
Lead onboarding for new customers, creating personalized plans for fast adoption and value.
Serve as the primary point of contact and trusted advisor, understanding client goals.
Train clients on product features and best practices through live sessions and documentation.
Jobgether leverages AI-powered matching to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements, identifying top-fitting candidates for hiring companies. They streamline the hiring process, sharing shortlists with employers who then manage final decisions and next steps.
Build and maintain strong customer relationships, understanding their business needs and guiding them to success.
Act as the primary point of contact from onboarding to renewal, driving product adoption and uncovering upsell opportunities.
Provide strategic guidance to ensure customers maximize the platform’s value and achieve their marketing goals.
Jobgether is a company the post the job on behalf of a partner company. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Maintain customer relationships, network, and implement success programs.
Contribute to sales, onboard and train clients, and minimize churn.
Improve customer experience through product support and handling customer complaints.
Thoropass combines simple software with expert guidance to help SaaS companies manage security compliance, security audits, and enterprise procurement security diligence. They are a rapidly expanding team based in New York, that values collaboration and innovation.
Leading the response to inbound enquiries and engaging potential clients.
Building strong, lasting client relationships based on honesty and trust.
Staying ahead of digital marketing, design, and web development trends.
Brew Digital is a team of problem solvers, made up of designers, developers, digital marketers, and project managers. They work with an array of clients, offering expertise across website design, creative, and digital services, and are the in-house agency for The Adaptavist Group. The offices in Norwich and London are vibrant and welcoming, and they have a diverse and talented team.
Manage day-to-day client success KPIs within assigned client base.
Participate in client onboarding, portal training, and general education.
Monitor performance metrics, identify trends, and provide actionable insights.
Jobgether helps candidates get their applications reviewed quickly, objectively, and fairly against the role's core requirements using an AI-powered matching process. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company, where the final decision and next steps (interviews, assessments) are managed by their internal team.
Participate in a 90-day training program covering Digital Marketing, Analytics, and Account & Partnership Management.
Support the account management team to ensure smooth operations and exceptional service delivery to clients.
Manage a network of nonprofit-focused publishers, including bloggers, publications, and businesses.
Nexus Marketing builds businesses that do good. They support nonprofits, trade associations, and mission-driven organizations with innovative software, impactful marketing strategies, and tools that empower positive change.
Enhance collaboration with clients using marketing and engagement strategies.
Develop marketing programs to complement and enhance The Client Organization's service approach.
Organize and execute new marketing campaigns to engage leaders within client organizations.
Included Health delivers integrated virtual care and navigation and their mission is to raise the standard of healthcare for everyone. They break down barriers to provide high-quality care for every person, offering care guidance, advocacy, and access to personalized virtual and in-person care.
Maintaining customer happiness by helping clients drive platform utilization.
Implementing best-in-class use cases and guiding marketing campaign orchestration.
Fostering strong relationships and becoming a trusted advisor for your portfolio of customers.
Rover aims to drive the future of fan and member engagement by unlocking meaningful connections between sports teams and their fanbase. Rover's sports first marketing automation platform is purpose-built for the unique needs of sports organizations, and they are trusted by more than 65 teams across the NFL, NBA, NHL, MLS, and globally.
Build and maintain strong customer relationships, understanding their business needs.
Act as the primary point of contact from onboarding to renewal.
Provide strategic guidance to ensure customers maximize the platform’s value.
Statusphere is an influencer-marketing technology platform built for enterprise brands to make human-generated content scalable. They use AI to automate and orchestrate large-scale creator programs, helping brands drive social SEO, improve product discoverability, and generate measurable sales impact.
Manage enterprise and mid-tier accounts, while assisting other CSMs with campaigns.
Train new CSM team members and maintain training resources.
Partner with the sales team and advise on the feasibility of deals.
TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are a remote-first company that values its employees, offering great benefits and a supportive culture, as evidenced by their recognition as a "Best Place to Work".
Design and execute scaled outreach programs that support customers through key lifecycle moments.
Create and deliver standardized performance communications, including email campaigns and educational content.
Partner with teams across the organization to align messaging and ensure customer needs are met.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own onboarding for new customers (non-technical), in close partnership with Solutions
Lead success planning per account, aligned to customer goals and use cases
Serve as the primary conduit for customer feedback into Product
GGWP builds AI-powered systems that help games and online communities stay safe, healthy, and scalable. Our platform supports real-time moderation, sentiment and behavior analysis, and operational tooling used by leading studios and platforms worldwide.
Act as a key member of the account team, working directly with prospects and customers to build confidence in Sprinklr’s products.
Lead discovery sessions to understand client goals, challenges, and desired outcomes across marketing, social media, and customer experience.
Design and present tailored solutions using Sprinklr’s platform, showcasing how our technology drives value across the marketing tech stack.
Sprinklr is an AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale across every customer touchpoint. With over 1,900 enterprises, including 60% of the Fortune 100, Sprinklr helps unify data and break down silos to act on real-time insights.
Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
Ensure customers are technically healthy and on the most recent version of our product
Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Perform analyses of data related to customer usage and buying patterns
Prepare and present presentations to relevant stakeholders
Analyze open ended customer feedback and identify key insights
Quantum Metric helps organizations put customers at the heart of everything they do by providing a platform to understand the digital customer journey. They capture insights from 40 percent of the world’s internet users and have been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years.
Cement the relationship with new and existing customers.
Develop a “consultant” perspective to client communication.
Analyze customer usage to form accurate forecasts.
Aspire.io is the world’s first word-of-mouth commerce platform. They leverage a brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results. They are serving household names and have paid out $100M to creators.
Accountable for managing the success of the full customer lifecycle.
Drive value across each customer account within your territory by increasing adoption and growing revenue.
Implement an effective strategy that results in decreased churn and increased upsell opportunities.
Integreon provides legal and business solutions to leading law firms, corporations and professional services firms. They have over 3,000 employees globally and service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient.
Become a trusted advisor to customers and own the success of the partnership.
Help demonstrate the value for our customers and be their go-to contact.
Advocate and facilitate successful customer outcomes throughout the broader Asset Watch organization.
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience. They are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal.