Serve as the primary point of contact for new customers throughout the onboarding phase, building trust and keeping momentum.
Manage the execution of each customer's implementation plan, coordinating activities across internal and external teams.
Proactively flag risks and blockers, and work cross-functionally to resolve them before they impact timelines.
Airship helps the world’s leading brands drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. They have a no-code, AI-powered platform designed with non-technical, growth-focused teams in mind. Airship has flexible work options and values diversity and inclusion.
Lead the end-to-end onboarding journey for new employees.
Manage onboarding operations lifecycle and respond to employee queries.
Identify opportunities to improve onboarding workflows.
Jobgether is a company that connects job seekers with partner companies. It leverages an AI-powered matching process to ensure quick, objective, and fair application reviews, and it values data privacy.
Drive professional onboarding experience from registration and identity verification to first-shift readiness.
Focus relentlessly on accelerating how fast a professional can move from signing up to working.
Incorporate AI-native workflows and agentic solutions to solve manual, high-friction onboarding steps.
ShiftKey is a platform disrupting how healthcare facilities find licensed and certified professionals to fill shifts. They offer opportunities to work as much or as little as healthcare workers choose.
Own the end-to-end new hire onboarding experience for assigned operations teams.
Design and facilitate ongoing refresher, upskilling, and process change training as business needs evolve.
Build and maintain all training materials for assigned teams.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible. The team consists of passionate people from diverse backgrounds, united by the desire to fix a broken system.
Run end-to-end onboarding for new employees and contractors across multiple countries.
Own the employee and contractor lifecycle end-to-end across all countries.
Run 15five for ongoing performance check-ins; ensure cadence completion across the team.
Progress Partners is a fast-growing technology company building and scaling next-generation SaaS and mobile platforms. Their global team of experts collaborates across time zones to deliver category-defining innovations.
This role supports both company wide onboarding and GTM enablement programs across Sales, SDRs, and Customer Success.
The Enablement Manager will own Runpod’s onboarding and enablement infrastructure across both company wide and go to market functions.
This person will design scalable onboarding experiences for new hires while also building role specific enablement programs, sales playbooks, competitive intelligence systems, and customer success enablement resources.
Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI.
Partner with hiring managers, coordinate candidate outreach and interview scheduling, and maintain records.
Set up new hires, coordinate welcome communications, maintain records, and manage offboarding.
Coordinate company-wide events and social programs, and ensure employees are informed and connected.
Copper provides a Google Workspace-native platform to manage the entire client journey for professional services businesses. They are backed by $100 million in funding, growing fast, and building the modern operating system for relationship-led businesses.
Partner with the Chief of Staff to develop high-impact communications that clearly articulate strategy, priorities, and progress.
Drive CS-wide communications including newsletters, Slack messaging, and organizational updates.
Lead the communications strategy and content development for CS-related components of events, offsites, and conferences.
KnowBe4 empowers the modern workforce to make smarter security decisions every day. They are the pioneer of digital workforce security, securing both AI agents and humans, and is trusted by more than 70,000 organizations worldwide.
Manage all talent acquisition efforts and lead hiring teams.
Oversee all performance management for team members, including coaching and PIPs.
Cultivate and maintain a positive team culture and employee engagement initiatives.
Splitero helps homeowners access their equity through their HEI product. They foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued.
You'll help customers achieve their goals inside Breezy, walking them through processes and minor hiccups with patience and a sense of humor.
You'll escalate issues, tracking support metrics and keeping an eye out for trends in common issues, and help develop training programs for future customers.
You should have some experience making customers happy and comfy around technology, the SaaS space, and/or recruiting and human resources.
Breezy HR is a web-based recruiting platform and applicant tracking system that helps teams attract & hire great employees with less effort. They are a small, agile team that is growing fast and located in Jacksonville.
Manage end-to-end implementations, driving structured cadences and ensuring projects stay on track.- Partner with product and engineering to gather requirements and shepherd issues through the development lifecycle.- Represent customer needs to cross-functional teams and guide state and local partners through program onboarding.
Ready is composed of creative problem solvers bringing a new point of view to a legacy industry. We are shaping our program and seek input on which benefits matter to you. We are humble but ambitious, knowledgeable but curious, persistent but not obnoxious, working remotely as one team.
Help Tremendous become the default way companies pay people.
Lead the full marketing function, overseeing demand generation, product marketing, corporate marketing, and brand design.
Join the leadership team and contribute to the direction of the business overall.
Tremendous is a global platform that enables businesses to send payouts to anyone, anywhere, for free. They are profitable and growing without outside investors and have a fully remote, high-documentation, low-meeting culture.
Build, scale and improve employee-facing processes that help teams thrive.
Mentor and develop the HRBP team by serving as a thought partner and coach to other HRBPs.
Coach and develop managers by proactively partnering with them to maintain a high-performance culture and operate with inclusivity.
Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. They are a three-time Cloud 100 company backed by top investors and have a passionate, talented, and customer-focused team.
Onboard new customers and train them on the RentEngine platform.
Check in with new customers to answer questions and share best practices.
Help build systems for onboarding more leasing teams to RentEngine.
RentEngine makes renting apartments faster, easier, and cheaper for leasing teams. Launched in 2025, RentEngine is growing rapidly with a lean team of 15, fostering a high-growth, high-ownership startup environment where individual contributors thrive.
Audit and formalize people systems and processes to support headcount increases.
Partner with leaders on team structure, leveling, and headcount planning.
Implement a structured coaching and training framework for people leaders.
Honeydew connects people to dermatologists, FDA-approved treatments, and ongoing skin health support so that no one should suffer from treatable skin disease because they couldn’t access care. They have helped 40,000+ patients get life-changing results and are growing 5x year over year scaling from 170 to 500+ employees.
Ideate and execute thought-leadership programs including media relations, podcasts & events
Create and foster media relationships to drive company coverage
Own Tala’s corporate content: website, blog, social, awards submissions
Tala is an AI-native credit infrastructure provider for the global majority, combining risk intelligence with partners to power credit access. Backed by over $500 million, they've distributed $7 billion to 13 million customers across Africa, Latin America, and Asia. They operate on a remote-first approach with office hubs in Santa Monica, Nairobi, Mexico City, Manila, and Bangalore.
Manage all employee data within our People systems including onboarding, role changes, promotions, terminations and more.
Own our onboarding and offboarding experiences, partnering closely with IT and Finance.
Support execution of performance reviews, engagement surveys, and company-wide people programs, including coordination, communications, and reporting.
PolicyMe is Canada's leading digital insurance solution. They offer straightforward and affordable financial protection for families, with a remote-first culture attracting top talent across Canada, and they have sold over $10 billion in insurance coverage.
Create digital-first onboarding motions for new Mid-Market customers at scale.
Anchor customer conversations around business impact, including cost structure reduction and scalable output.
Manage a pooled book of business using tech-touch and structured outreach campaigns.
HeyGen aims to democratize visual storytelling through accessible technology. They're building technology to empower individuals to connect with and inspire audiences by making video content creation scalable and cost-effective.
Conduct a review of the onboarding playbook and implement a streamlined, automated version.
Manage, coach, and upskill a team of Onboarding Specialists.
Partner with Sales and Customer Success to ensure seamless handoffs and long-term health.
Steer provides a suite of software tools for automotive repair shops, combining various tools into one platform. They offer a CRM marketing suite with features like text messaging, email automation, and appointment reminders and have acquired AutoOps for scheduling software.
Own the full lifecycle of enablement for service teams.
Coach Enablement Leads in facilitation and content delivery.
Collaborate with Support, CX, HR, and regional site leaders.
Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies and millions of users globally and are one of the fastest growing companies in SaaS, valued at $1.6 billion.