Coordinate retrieval of Attending Physician Statements and medical documentation from medical facilities and physicians.
Communicate with physicians and stakeholders to obtain outstanding reports and maintain accurate records.
Manage high-volume requests in a target-driven environment while balancing productivity, quality, and customer service.
They are a healthcare services organization supporting insurance and healthcare-related processes. They maintain a collaborative, inclusive team culture focused on continuous improvement and professional growth.
Track medical records and billing requests throughout the personal injury case lifecycle, ensuring outstanding items are followed up promptly.
Request and upload medical documentation, verify billing accuracy, and coordinate with providers, insurers, clients, and attorneys.
Maintain organized case files in Filevine and provide consistent status updates to support case preparation.
The company is a remote legal support team dedicated to helping personal injury cases progress efficiently through accurate medical records and billing management. The culture emphasizes a fully remote work environment with collaborative team support and opportunities for professional development and long-term career growth.
Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.
Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.
Serve as the first point of contact for members across phone and messaging, helping them navigate the app and connect to the right services.
Resolve routine virtual-care member issues within Tier 1 scope, documenting interactions clearly and escalating when necessary.
Manage multiple workflows and systems to deliver a seamless, member-first experience.
Included Health is a new kind of healthcare company delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone, offering care guidance, advocacy, and access to personalized virtual and in-person care.
Manage the full expediting workflow for record requests, including custodian communication, status updates, and payment processing.
Document all interactions accurately in MR8 while prioritizing orders based on urgency and client needs.
Communicate proactively with custodians and internal teams to ensure timely turnaround and escalate noncompliance as needed.
Array is a legal solutions provider specializing in e-discovery, document review, records and subpoena services. It has over 500 employees and 600 legal contractors across the US, Canada, and the UK, with a collaborative, technology-driven culture.
Provide empathetic, high-touch support to patients by answering non-clinical questions and guiding them through their care experience.
Support providers with administrative tasks in the Care Center, triaging and resolving patient messages accurately and efficiently.
Partner with clinical, pharmacy, insurance, and operations teams to navigate complex patient situations and deliver clear next steps.
Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services to help patients achieve their health goals. Since 2017, Ro has served millions of patients across the US and is consistently recognized as a top workplace in healthcare, earning honors from Fortune, Great Place to Work, and PEOPLE.
Process, log, and respond to inbound medical record requests from clients, insurers, attorneys, and other valid requesters within required timeframes.
Review and validate authorizations, subpoenas, and records for release to ensure HIPAA and state privacy compliance.
Collaborate with teammates on chart audits and serve as a resource on ROI and records questions.
Grow is a mental health platform connecting providers, payors, and patients through a three-sided marketplace to make care more effective and accessible. It has raised over $328M, reached a $3B valuation, and offers a mission-driven culture where everyone drives meaningful work.
Manage end-to-end case activities for insurance verification, authorization, and reimbursement.
Serve as the single point of contact among patients, providers, payors, and internal teams.
Prioritize competing demands to ensure timely patient access to therapy.
PRO-Spectus supports patient services programs by navigating patient access from benefit verification through claims and reimbursement resolution. The company fosters a supportive, teamwork-driven culture focused on improving patients' lives.
Conduct outbound and inbound outreach calls when automated workflows fail, assisting patients with onboarding and clinical metric collection.
Manage high-volume inbound queues, process webform exceptions, and execute clinical triage handoffs to RNs and Pharmacists.
Accurately document patient interactions, track engagement metrics, and collaborate cross-functionally to refine operations.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown to become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Make outbound and inbound calls to Medicare patients, explaining how our care works and booking their first doctor visit.
Meet a daily target of 15 activations, documenting every conversation in our platform and flagging urgent needs.
Work remotely 20–40 hours per week, Monday–Friday, with consistent blocks between 9 a.m. and 7 p.m. ET.
Mira Mace helps Medicare patients navigate the healthcare system with clarity and confidence, pairing people-centered navigation with technology. We are a venture-backed startup where advocates cut through insurance denials, medication costs, and paperwork so patients get the care they need without fighting alone.
Reviews requestor information to determine records to be released in accordance with HIPAA guidelines.
Answers phone calls and processes requests from physician offices, logging them into the ROI On-Line database.
Scans medical records, handles cash payments when needed, and complies with site facility policies.
MRO provides Release of Information (ROI) services for patient medical records requests across the United States. They are proud of the culture they create for employees and offer an outstanding work environment.
Review and abstract medical records for new patients, ensuring charts are complete and accurate before initial appointments.
Analyze medical documentation to identify relevant clinical information and serve as a resource for moderately complex cases.
Collaborate with intake leadership to support departmental goals, quality standards, and continuous improvement.
The hiring company supports healthcare teams by providing accurate medical record abstraction and patient intake services. It fosters a remote, collaborative culture that values professional development and meaningful patient impact.
Serve as the first point of contact, greeting patients and handling inbound calls.
Verify insurance, update demographics, and register patients in EMR (EPIC).
Document patient concerns, triage messages, and escalate emergent issues promptly.
U.S. Urology Partners provides urology and specialty services, including surgery and cancer treatment. It has over 50 offices across the East Coast and Midwest, with values of compassion, collaboration, respect, and accountability.
Manage inbound patient inquiries via phone, email, and web forms.
Provide program information, discuss insurance and finances, and route inquiries to appropriate departments.
Schedule patient screenings, resolve requests, and encourage families to move forward with admissions.
Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients. Founded in 2019, the fully virtual company is recognized for its passionate, diverse culture and has served thousands of patients.
Serve as the primary contact for incoming patient inquiries, guiding families through the enrollment process with a warm, patient-centered approach.
Manage enrollment documentation, scheduling, and system updates across Salesforce and Athena to ensure timely and accurate processing.
Collaborate with scheduling teams and providers to support families, demonstrate excellent communication, and meet service level agreements.
Cortica is a rapidly growing healthcare company pioneering effective treatment methods for children with neurodevelopmental differences. The team is mission-driven, celebrates diversity, and fosters an inclusive, collaborative culture where every member contributes to the vision of cultivating the full potential of every child.
Provides administrative support to clinical teams including building medical management records and managing authorizations.
Conducts fax and telephonic outreach to members and providers for status updates and engagement.
Supports compliance monitoring and documentation in the medical management system.
Capital Blue Cross is a health insurance provider dedicated to improving the health and well-being of its members and communities. They are recognized as one of the "Best Places to Work in PA" with a culture focused on support, flexibility, and community involvement.
Lead medical information activities for healthcare programs, ensuring high-quality handling of inquiries.
Ensure accurate documentation and triage of medical requests, adverse events, and product complaints.
Manage multiple projects and maintain empathetic customer communication across channels.
The hiring company focuses on delivering medical information and healthcare support programs. It operates with a remote team culture, emphasizing collaboration and professional development.
Process referrals and prior authorizations, ensuring accurate and timely documentation.
Collaborate with clinical teams, physician offices, and insurance companies to resolve authorization issues.
Monitor denial reports, manage referral tracking, and communicate decisions to providers, staff, and patients.
Baystate Health is an integrated healthcare system serving western Massachusetts. With 12,000 employees and a community-focused culture, it includes five hospitals and offers career growth.
Coordinates utilization review and prior authorization requests, ensuring accurate entry into the UM platform.
Provides customer service to providers and members, confirming benefits and answering authorization questions.
Facilitates communication between reviewers, hospitals, and physicians to ensure timely decisions.
University of Utah Health Plans is a patient-focused organization that enhances health through patient care, research, and education. It is part of a nationally ranked academic medical center with five hospitals and eleven clinics, fostering a culture of collaboration and excellence.
Receive medical claims from healthcare providers or patients and verify supporting documentation to ensure completeness.
Interpret Explanation of Benefits (EOB) and CMS-1500 forms, then evaluate claims against program-specific business rules for approval or rejection.
Provide support to customer inquiries via phone, email, or fax while maintaining HIPAA compliance and meeting daily productivity goals.
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. With operations in over 100 countries, they cultivate a diverse, collaborative culture focused on improving patient outcomes.