Serve as the main point of contact during a customer’s implementation process.
Deliver top tier customer service and support across all product areas.
Assist in training customers to ensure the successful beginning of a new customer journey.
Shopmonkey is the leading auto-repair shop software company, a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline operations.
Understand client's operational processes and business context.
Prepare training materials and a clear implementation schedule.
Train store super-users, both on customer site and remotely.
ACCEO, part of Harris, provides IT products and services. With nearly 800 employees, they focus on delivering quality solutions and value ethical business practices, fostering strong relationships with clients, suppliers, and the community, offering career growth and a productive work environment.
Develop a deep knowledge of our product and help customers through the implementation lifecycle.
Gather and interpret customer requirements and configure the AuditBoard solution.
Serve as a project manager for implementation projects and maintain project status.
AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. The company is known for its award-winning technology and is ranked among the fastest-growing tech companies in North America.
Conduct client training in preparation for Go-Live events, following Nextech’s standard implementation methodology.
Investigate and resolve client issues during implementation and go-live.
Partner with internal teams to ensure successful implementation and alignment with client needs.
Nextech is a leader in specialty healthcare technology solutions. They are committed to hiring and retaining talent and invest in their employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
Deploy PAR OPS solution for franchise customers in a fast-paced environment.
Serve as a subject matter expert for franchise implementations.
Partner with various teams to drive customer satisfaction and long-term success.
PAR Technology Corporation empowers brands worldwide to create lasting connections with their guests. They provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries.
Consult with customers throughout their implementation process, using in-depth workforce management knowledge to configure Sona products. Define, document, and deliver product configurations, ensuring clarity and alignments on scope. Collaborate with Project Managers to deliver timely implementations, offering product expertise.
Sona is the next generation of AI-native, frontline workforce management that has built an end-to-end platform covering Scheduling, HR, Payroll, and Communications.
Lead the deployment and adoption of innovative solutions across government and commercial clients.
Act as the primary operational contact for clients throughout project lifecycles.
Travel to client sites to kickoff projects, oversee implementation, and ensure adherence to internal policies.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
Play a critical role in scoping and delivering implementation engagements while acting as the primary point of contact for customers throughout their onboarding journey. Understand B2B ecommerce, wholesale retailing, and merchandising principles, and articulate how NuORDER facilitates best practices. Plan, organize, and manage all phases of project lifecycles to ensure successful delivery, including scoping requirements, developing project plans, managing team tasks, and success criteria.
Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
Leading and directing technical work across assigned projects.
Installing, operating, maintaining, configuring, troubleshooting, and repairing IT systems.
Supporting the development and management of project plans and deliverables.
CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies.
Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time. Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability. Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact.
Karbon is the global leader in practice management software for growth-minded accounting firms.
Part of a motivated and highly skilled team. Design client onboardings. Blend technical abilities and product knowledge with strong storytelling skills.
Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers.
Provide clear and accurate communication using installation management tools. Maintain regular contact with the National Account Manager, assigned customer, and the Field Organization. Act as the conduit between the Field Organization, the National Account Manager, the Customer, and the Project Management Group to resolve installation issues.
Johnson Controls is a global leader in smart, healthy, and sustainable buildings, with a mission to reimagine the performance of buildings to serve people, places, and the planet.
Own new customer onboardings and additional implementations for assigned accounts end-to-end. Build and maintain strong relationships with customers and become a trusted advisor. Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity.
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises need.
Configure the Sona platform to meet customer requirements, ensuring a smooth and successful implementation. Manage multiple implementations, translating specifications into a fully functional system while collaborating with customer and internal teams. Run UAT with customers, adjust configurations based on feedback, and maintain the Solution Design Document.
Sona is the next generation of AI-native, frontline workforce management helping organizations to staff more intelligently and empower their teams.
Lead and support design, development, and implementation activities as the project manager. Provide systems expertise with a strong understanding of the vendor marketplace and systems implementations. Utilize knowledge and experience to lead and provide project management services including developing and maintaining project work plans and schedules.
Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges.
Manage a portfolio of concurrent projects, overseeing all project deliverables.
Collaborate with Sales, Engineering, Support, and Customer Success Managers to guarantee a smooth customer experience.
Drive continuous improvement by enhancing project management and delivery operations processes.
Aspire.io is the world's first word-of-mouth commerce platform that leverages your brand's ambassadors, influencers, affiliates, customers, user-generated content, and social ads.
Analyze customer requirements and promote the highest value application of ExtraHop in our customer's business environment. Secure contract renewals and identify growth opportunities by assisting customers in driving successful outcomes with ExtraHop products and services. Engage ExtraHop end-users to provide targeted assistance and enablement.
ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats.
Provide high-quality software implementation expertise to Enable customers.
Act as the conduit between the Customer and Technical teams, providing guidance.
Provide customization, installation, and integration support to customers either on-site or remotely.
Enable's platform helps companies increase profitability and simplify complex rebate management with AI-powered insights. They have secured significant funding and acquired Flintfox, positioning them for continued growth and a commitment to reshaping the industry.
The role focuses on customer experience, technical enablement, and collaboration with Sales and cross-functional teams. Serve as the first point of contact for subscription-related questions. Ensure proper documentation and tracking of customer information and engagement activities across internal systems.
BrightSign ensures customers and partners receive exceptional support and value from our service platforms.