Counsel patients on healthcare payment responsibilities, insurance benefits, and financial assistance options.
Contact insurers, resolve registration, billing, authorization, and claims issues to advocate for patients.
Maintain accurate documentation and provide compassionate, clear communication on sensitive financial matters.
A healthcare organization helping patients navigate medical costs, insurance benefits, and financial assistance. It operates as a large, patient-centered environment focused on caregiver well-being and professional development.
Coordinate day-to-day business office functions, including patient billing, credit and collections, and claims processing.
Follow up on third-party approvals, outstanding claims, overdue accounts, and billing issues.
Support business office personnel while maintaining efficient workflows and quality standards.
They support healthcare providers by managing critical business office and revenue cycle activities. The team focuses on accuracy, flexibility, and collaboration to ensure smooth billing and collections processes.
Answer inbound patient calls in a high-volume call center environment, assisting with billing questions.
Process payments, set up payment plans, and escalate unresolved issues to the AR team.
Build rapport with patients through courteous communication and active listening.
Upstream Rehabilitation is the largest dedicated provider of outpatient physical and occupational therapy services in the US. With over 1,200 locations, 26 brand partners, and 8,000 employees, they foster an inclusive workplace and are committed to delivering remarkable experiences.
Serve as the primary financial contact for caregivers during onboarding, explaining insurance benefits and estimated costs.
Collaborate with care coordination and clinical teams to ensure a seamless onboarding experience.
Maintain accurate documentation of all caregiver interactions while upholding HIPAA and privacy standards.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has a collaborative culture focused on delivering transformative care through technology.
Respond to medical records requests and payer audit inquiries.
Conduct benefit checks and verify insurance coverage for patients.
Review and process claims in the EHR system, ensuring accuracy and billing compliance.
NuvoAir Medical is a technology-enabled pulmonary care organization that improves outcomes for patients with chronic respiratory diseases through remote monitoring and clinical engagement. The company values patient obsession, ownership, and learning, and fosters a culture of confident humility.
Post and balance payments for 13-14 healthcare facilities, meeting six-day turnaround and month-end deadlines.
Process electronic 835 files and manual payer EOBs, including allowable amounts, denials, and adjustments.
Ensure compliance with healthcare billing laws and maintain strong reconciliation standards.
This company provides healthcare revenue cycle operations, supporting accurate and timely payment processing for healthcare facilities nationwide. The environment is collaborative, fast-paced, and team-oriented, with a focus on accuracy, compliance, and service quality.
Responds to patient inquiries regarding healthcare accounts receivables across a multi-facility integrated healthcare delivery system.
Independently manages complex call escalations from team members in a high-volume billing Call Center.
Assists with training and mentoring new and existing staff and provides support to level I team members.
Henry Ford Health is a leading academic health system providing a comprehensive continuum of care across Michigan and beyond. With 12 hospitals and hundreds of ambulatory locations, the organization empowers team members to grow their careers and make a meaningful difference.
Verify insurance eligibility, benefits, and patient liability to ensure accurate financial clearance.
Collaborate with providers, authorization teams, and payers to resolve coverage questions.
Maintain accurate records and communicate financial expectations to patients.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. They partner with companies to manage applications and provide a collaborative hiring process.
Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
Verify insurance and demographic information, ensuring accuracy and compliance.
Document interactions in electronic medical records and escalate complex issues appropriately.
This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.
Handle inbound calls efficiently, schedule/reschedule appointments, and complete daily administrative tasks for the Call Center support team.
Provide excellent customer service with a professional, confidential work ethic and knowledge of HIPAA regulations.
Work remotely from approved states (PA, MD, VA, DC, FL, GA) with reliable internet and a quiet dedicated space.
Vision Innovation Partners exists to protect and restore vision. The company offers a culture centered on its Shared Values – PATIENTS, with opportunities for growth and development.
Handle high-volume inbound calls to schedule appointments and present offers.
Overcome patient objections and use product knowledge to showcase dental solutions.
Manage sensitive information and consistently meet key performance indicators.
North American Dental Group (NADG) uses its individuality and expertise to work with partnered dental offices to provide best-in-class patient care. The company's guiding principle is empathy, and it focuses on putting every patient first, every visit.
Answer inbound calls, schedule appointments, and provide excellent customer service in a centralized access center environment.
Verify and update patient demographics, insurance, and electronic health records while maintaining confidentiality.
Adhere to call quality and scheduling guidelines, achieving minimum call standards and 95%+ quality threshold.
This is a physician-led, patient-centric network simplifying healthcare with primary, multispecialty, and urgent care services. They serve millions of patients across traditional practices, homes, and virtually, fostering a compassionate and innovative community.
Act as first point of contact for patients, addressing inquiries, scheduling appointments, and verifying information.
Update electronic health records accurately and handle patient complaints professionally.
Collaborate with medical professionals and maintain cohesive physician schedules.
EyeSouth Partners is a leading physician-founded eye care organization building a premier network of clinical excellence across the nation. With 70+ affiliated practices and 400+ doctors, they focus on physician partnership and patient-first care.
Manage patient intake processes by scheduling, rescheduling, and canceling appointments.
Verify and update patient demographics, insurance eligibility, and collect payments.
Process referrals and authorizations while responding to patient inquiries with professional communication.
A comprehensive healthcare network serving the Puget Sound region with a full spectrum of health care services, from routine wellness to complex disease management. It includes 10 hospitals and nearly 300 care sites, fostering a culture of compassionate care and shared purpose.
Respond to patient inquiries through chat, email, and internal messaging with clarity, warmth, and professionalism.
Break down complex topics (billing, CPT codes, coverage, device returns) into simple, patient-friendly explanations.
Document all interactions clearly and accurately, ensuring consistent follow-up until issues are fully resolved.
Salvo Health takes a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions. Backed by leading health care investors, Salvo's team includes board-certified physicians, dietitians, nurses, and therapists who provide evidence-based, continuous care.
Handle incoming patient inquiries and provide clear, professional assistance regarding statements and account balances.
Research patient accounts, identify issues, and coordinate with internal departments for timely resolution.
Communicate patient balances compassionately and connect patients with financial counseling resources when appropriate.
The company operates in the healthcare revenue cycle space, helping patients understand balances and financial options. It offers a collaborative, growth-oriented culture with a focus on continuous learning and innovation.
Contact insurance companies to collect outstanding accounts receivable and follow up on appeals.
Process and refile claims, audit adjustments, and resolve manual tasks assigned for follow-up.
Maintain an accuracy rating of 97% or greater and identify trends to leadership.
US Anesthesia Partners is a healthcare organization that provides anesthesia services and manages related billing and accounts receivable. The company emphasizes professionalism, accuracy, and teamwork in a remote work environment.
Support front-end and back-end billing operations for a fully virtual care delivery model.
Ensure accurate charge entry, claims submission, and denial resolution.
Serve as a billing point of contact for families, explaining insurance processes with empathy.
InStride Health delivers specialty anxiety and OCD care for children, teens, and young adults through a combination of research-backed clinical care and innovative technology. The team is mission-driven, focused on expanding access to insurance-based care, and values heart, smart work, humility, and community.
Schedule and coordinate diagnostic imaging services across multiple modalities for patients in a remote contact center environment.
Manage high-volume inbound and outbound interactions with empathy, accuracy, and strict HIPAA compliance.
Navigate multiple systems simultaneously while maintaining productivity and quality standards.
Carenet Health is a healthcare services company that provides patient engagement and clinical support solutions. We foster collaboration, creativity, and innovation, and are committed to empowering growth through trust, opportunity, and accountability.
Process and reconcile hospital payments, including patient and insurance transactions, to ensure accurate posting and bank deposit balancing.
Research and resolve payment exceptions, denied claims, and billing issues, supporting appeals to maximize reimbursement.
Maintain productivity and quality standards while handling multiple priorities and serving as a resource for team projects.
The company specializes in healthcare revenue cycle management, focusing on hospital payment posting and reconciliation. As a US-based remote team, they emphasize work-life balance and offer comprehensive benefits.