Source Job

$70,000–$107,000/yr
US Unlimited PTO

  • Support and engage with customers throughout all stages of their lifecycle from onboarding to advocacy, acting as the primary point of contact for escalations.
  • Formulate ongoing meeting cadences to become a trusted advisor, understand customer data strategies, and articulate improvements using MariaDB capabilities.
  • Conduct regular business reviews to showcase value, manage customer health, and collaborate with sales and technical teams to drive adoption and achieve net retention goals.

Customer Success Account Management Relationship Building Public Sector

20 jobs similar to Enterprise Customer Success Manager

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$160,000–$220,000/yr
Americas Unlimited PTO 12w maternity 12w paternity

  • Own technical integration delivery for priority customers — from first API call through production scale
  • Write TypeScript/Node.js code to build, customize, and debug integrations with payments systems, cloud platforms, and third-party APIs
  • Debug complex real-world issues live with customers — crawling edge cases, data pipeline failures, infra constraints

Firecrawl is the easiest way to extract data from the web. Developers use them to reliably convert URLs into LLM-ready markdown or structured data with a single API call. They are a small, fast-moving, technical team building essential infrastructure for the AI era, having hit 8 figures in ARR and 100k+ GitHub stars in just over a year.

UK 5w PTO

  • Lead the engineering organization for Numan's obesity product area, responsible for prescribing journeys, treatment monitoring, and clinical workflows.
  • Hire, coach, and develop the engineering team, establishing performance and quality standards while ensuring delivery aligns with product and clinical priorities.
  • Partner with Product, Design, and Clinical leaders to shape scalable solutions and ensure all systems meet regulatory and clinical safety requirements.

Numan is a digital health company transforming healthcare by integrating diagnostics, medication, supplements, digital programs, and doctor consultations on a single platform to empower patients. The company is a 300+ person team, backed by top-tier investors, with a culture guided by values like 'Patients first,' 'Learn fast,' and 'Succeed together.'

North America

  • Act as commercial lead during the negotiation of power purchase agreements and build transfer agreements.
  • Build and maintain relationships with individuals in procurement roles at utility companies, municipalities, cooperatives, community choice aggregators, and corporate off-takers.
  • Develop commercial thesis for each market and provide intelligence to inform the development and acquisition strategy.

Hanwha Renewables designs, builds and manages renewable energy solutions. It is a member of Hanwha Group, a FORTUNE Global 500 firm that is among the eight largest business enterprises in South Korea.

US

  • Serve as senior lead for multiple B2B technology accounts, providing high-level strategy and counsel.
  • Shape executive narratives and messaging frameworks for complex technology stories.
  • Manage and mentor account teams to deliver high-quality work with efficiency and precision.

Interdependence is a public relations, communications, and integrated marketing firm powered by proprietary technology. We help brands, CMOs, founders, and entrepreneurs elevate their businesses and achieve meaningful outcomes, with a team of nearly 100 full-time professionals.

$60,000–$70,000/yr
US Europe UK

  • Process invoices and resolve client accounting/billing discrepancies.
  • Manage and track accounts receivables statuses and participate in financial review meetings.
  • Assist with client reporting, audit requests, and data collection as needed.

Real Chemistry is a global agency that provides healthcare communications and marketing services to clients in the pharmaceutical and biotech industries. They are a dynamic, fast-growing global agency with over $550M in revenue and a culture rooted in collaboration and excellence.

North America

  • Deliver reliable day‑to‑day Workday support by owning Tier 2/3 issues and enhancements so client teams can get their work done.
  • Build trust through consistency by acting as a stable extension of the client’s HR, Finance, or IT stakeholders.
  • Grow capability while keeping the work engaging by building deep Workday expertise across HCM and related modules.

Cognizant engineers modern businesses, helping clients modernize technology, reimagine processes, and transform experiences. As one of the world’s leading professional services companies, Cognizant has global operations and a commitment to building digital talent around the globe.

$110,000–$125,000/yr
United States 3w PTO

  • Lead implementation processes, ensuring smooth transitions from sales to delivery, and develop strategies for long-term customer satisfaction, retention, and expansion.
  • Serve as a trusted advisor to customers, addressing complex technical challenges and collaborating with sales and product teams to translate customer needs into actionable insights.
  • Act as a product evangelist, presenting solutions to prospects and gathering customer feedback to enhance platform features and services.

Sorcero develops a medical AI platform that transforms life sciences decision-making to accelerate patient access to life-saving treatments. It is a Certified B Corp founded in 2018, recognized with awards like Fast Company's Most Innovative companies, and operates with a global, distributed team focused on values like excellence, humility, and kindness.

Global

  • Build real-time voice AI systems.
  • Be an early member of a growing company.
  • Set industry standards in AI-powered communication.

Synthflow is creating user-friendly, AI-driven phone agents for businesses. As an early-stage company on the rise, they offer a fully remote work environment, indicating a modern and flexible culture.

  • Be an integral part of a cross-functional team developing and deploying state-of-the-art ground operational systems.
  • Your work will directly contribute to the success and innovation of the SDA GMI program.
  • Execute the software development process and champion new ideas and process improvements.

General Dynamics Mission Systems engineers high technology solutions, products and services for customers across all domains of operation. With over 12,000 professionals globally, they value trust, honesty, alignment, and transparency, offering a flexible work environment.

$200,000–$300,000/yr
US

  • Advise clients on legal matters, providing guidance that reflects current law and seasoned judgment.
  • Review and negotiate agreements with material regulatory or compliance dimensions.
  • Develop training materials and lead sessions for other attorneys.

General Legal is an AI-native law firm built to deliver high-quality commercial contract work faster and more predictably than traditional firms. They combine experienced, U.S.-barred attorneys with AI-native workflows to handle drafting, review, and negotiation end to end. They operate like a startup with modern tooling, outcome-based pricing, remote-friendly work, and meaningful ownership for the people doing the work.

$131,960–$205,330/yr
US

  • Design transmission lines in the 69kV to 765kV range.
  • Mentor and train less experienced design team members.
  • Prepare reports and studies that present technical information in a clear and concise manner and meet client requirements and S&L formats.

Sargent & Lundy provides engineering and design services for power generation and transmission projects. We care about our employees health and well-being and are proud to provide competitive, award-winning benefits.

US

  • Reimagine onboarding and first value for users through dynamic experiences.
  • Design new acquisition entry points across varied channels.
  • Drive activation and deepen early user engagement.

They connect candidates with top companies using an AI-powered matching process. They value diversity, equity, and sustainability.

US

  • Drive revenue growth through the sale of Finance & Insurance products in a virtual customer-focused environment.
  • Lead the full F&I sales process, including customer interviews, product presentations, overcoming objections, and closing deals.
  • Achieve performance targets, maintain accurate records, and build strong customer relationships through effective virtual communication.

Group 1 Automotive is an international Fortune 250 automotive retailer operating dealerships and collision centers in the US and UK. The company emphasizes a team environment, great benefits, and training, with a culture built on integrity, transparency, professionalism, teamwork, and respect.

$80,000–$90,000/yr
US Unlimited PTO

  • Monitor and maintain the accuracy and completeness of data within Salesforce and Tableau.
  • Conduct regular data audits and investigations to identify and resolve discrepancies.
  • Support the review and distribution of daily, weekly, and quarterly performance reports.

Nutrafol is a company that creates clinically tested products for hair growth and provides support for people at every step of their hair journey. They embrace individuality and differences, leading by example, and empowering themselves and others with their passion for wellness and innovation.

Europe LATAM Unlimited PTO

  • Own end-to-end product design across Cargo's product lines.
  • Evolve and extend our established design system in Figma and in code.
  • Shape 0-1 product surfaces where no design precedent exists yet.

KitBash3D and Greyscalegorilla empower 3D artists to bring their ideas to life. They are a small team doing ambitious work, passionate about technology, design, and storytelling to shape the future of 3D creation.

Global Unlimited PTO

  • Design, build, and maintain scalable distributed backend systems powering platform and product capabilities.
  • Own backend services end-to-end: from architecture and implementation to monitoring and long-term reliability.
  • Work closely with product and engineering peers to actively shape product decisions — not just execute specs.

Zerion builds backend systems at the core of their products and customer-facing solutions. They are a fully remote team distributed worldwide with strong team engagement and impressive retention.

Latin America

  • Run commercial calls with existing customers including renewals, upgrades, downgrades, expansions, and billing conversations
  • Do contract math live on customer calls including proration, package comparisons, overage analysis, and credit reconciliation
  • Draft and send contracts for existing customers including amendments, renewals, and supersession agreements with prorated credits

Whippy is a fast-growing AI communication platform helping some of the largest staffing and workforce companies in the United States replace manual workflows with intelligent AI agents across voice, SMS, chat, and automation. The company is at $6M ARR, bootstrapped, and scaling fast; they value people with commercial instinct and contract literacy.

EMEA

  • Generate leads and build relationships through cold calls, LinkedIn, and email outreach, while nurturing prospects and finding new sales outlets.
  • Develop and maintain a pipeline of potential customers, ensuring lead quality and quantity by qualifying and prioritizing inbound leads.
  • Conduct research on target accounts and industries to understand their cybersecurity challenges and needs.

Torq develops an AI-native autonomous SecOps platform that is a game-changing AI SOC platform for cybersecurity. The company is a Forbes Best Startup Employer in America, backed by Series D funding with 200% employee growth, 300% revenue growth, and a relentless, collaborative go-getter culture.

US

  • Design, build, and maintain scalable backend services using Python and modern frameworks.
  • Develop data integration services and connectors to support multiple products and clients.
  • Collaborate closely with product managers, engineers, and cross-functional teams in an Agile environment.

InvestorFlow delivers industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find opportunities, create and manage relationships. They serve over 175 clients, including 25 of the top 50 alternative asset managers, managing more than $6 trillion in assets.

Global

  • Manage day-to-day billing workflows, including claims submission, reconciliation, and follow-up.
  • Manage credentialing and payer enrollment for new Registered Dietitians to ensure efficient clinician onboarding.
  • Support clinician onboarding into EMRs, maintain accurate provider data, and assist with administrative support as needed.

Nabi Health provides weight-inclusive nutrition care for people navigating eating disorders, disordered eating, and body distress, supported by a strong operational backbone for seamless, reliable, and ethical care experiences. It is a growing, mission-driven healthcare startup.