Supports quality improvement infrastructure across PACE centers, maintaining data systems and regulatory reporting.
Tracks participant safety events, ED and inpatient admissions, and facilitates Quality Improvement Committee operations.
Executes internal quality audits and prepares data summaries to drive measurable improvement.
Habitat Health empowers older adults through the Program of All-Inclusive Care for the Elderly (PACE), providing comprehensive medical care and daily support. Supported by leading healthcare investors, we are entering a period of significant growth and seek exceptional teammates.
Drive collaboration and coordination with cross-functional teams including programmers, engineers, and management.
Conduct root cause analyses, track progress, and deliver detailed status reports with KPIs.
Audit call and email communications to assess quality and compile feedback for improvement.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Coordinate and support CMS Hospital Quality Reporting Program activities, including work plans, timelines, and contractor oversight.
Develop training materials, presentations, and reports while facilitating cross-functional meetings and stakeholder communication.
Identify workflow improvements using AI tools in accordance with data privacy and quality standards.
HSAG is a healthcare consulting firm dedicated to improving the quality of healthcare delivery in the United States. As a growing team, we foster a collaborative culture focused on making healthcare better for everyone while having fun at work.
Assist in developing and upholding customer service quality standards by reviewing calls, chats, and emails.
Collaborate with managers to create improvement strategies and coach customer service representatives.
Leverage quality reports and trend analysis to inform business initiatives and operational improvements.
Colibri is a pioneer in online professional education, offering web-based courses since 2001. The company serves over 1 million customers annually and employs more than 1,500 mission-aligned professionals, fostering a culture based on love, joy, boldness, teamwork, and curiosity.
Manage 20 or more live projects across various methodologies for quantitative and qualitative studies.
Communicate recruitment updates and issues to internal project teams through email and meetings.
M3 is a Japanese global leader in providing technological and research solutions to the healthcare industry. The M3 Group operates in multiple countries with over 5.8 million physician members and was listed in Forbes' Global 2000 in 2020.
Perform quality assurance monitoring for inbound and outbound customer interactions across multiple departments.
Identify areas for improvement and develop metrics for excellence to measure performance.
Create and track accurate quality-monitoring reports and recommend policy changes.
Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and achieve financial well-being through customized lending solutions. The company is growing quickly and values collaboration, with a culture grounded in compliance and ethics.
Manage all operations for a few processes or clients to meet SLAs and drive operational efficiency.
Work closely with the team and managers to achieve quantitative and qualitative SLAs and KPIs.
Ensure measures are in place to improve quality, turnaround time, and overall process efficiency.
UST HealthProof reshapes the future of health insurance by reducing administrative costs and building better healthcare experiences through a modern, cloud-based core administration ecosystem. It is a fast-paced, growing company run by leaders with strong health plan and technology backgrounds, fostering a supportive environment where individual growth is nurtured.
Conduct regular monitoring and testing of operational processes to ensure compliance with standards.
Compile and analyze findings from speech analytics and compliance reviews to produce detailed reports.
Collaborate with operational teams to develop remediation plans and track corrective actions.
CCMR3 specializes in debt recovery solutions with a focus on empathy and integrity. They are a leading firm committed to ethical conduct and have a dynamic team dedicated to changing the industry through their Rethink, Reimagine, and Recover philosophy.
Coordinate compliance and accountability systems across MAP's global medicine access operations, maintaining review processes and documentation.
Track corrective actions, monitor operational metrics, and support organizational readiness for audits and external assessments.
Collaborate cross-functionally with Programs, Finance, HR, and other teams to strengthen consistency and transparency in compliance processes.
MAP International is a global health nonprofit that provides essential medicines and health supplies to those in need. The organization operates with a distributed team across multiple functions, emphasizing a culture of compliance, accountability, and operational integrity.
Lead the implementation, sustainment, and improvement of various ISO standards and CMMI appraisals for Goldbelt and its subsidiary companies.
Run and maintain recurring and ad-hoc reports, ensuring accuracy and delivering reliable insights that support stakeholder decision-making.
Perform data analysis and audits to identify discrepancies, drive improvements, and ensure compliance with government contracting standards.
Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. As a fast-growing company managing over 30 subsidiaries, it provides a shared service center model with a focus on gold standard customer service and professional growth.
Serves as primary contact for national and state cardiac/vascular registry data management.
Reviews medical records to identify patient care and quality issues, analyzing trends to improve outcomes.
Develops quality improvement initiatives and presents findings to departmental committees.
The University of Rochester is a leading research university in western New York. It employs thousands in higher education and health care, fostering a culture of inclusion and excellence.
Serve as a central communication hub and accountability driver across multiple data center commissioning projects.
Coordinate commissioning activities, track milestones, and identify risks early to drive resolution.
Maintain project documentation and prepare clear meeting notes with defined ownership and deadlines.
F6 Data Solutions is a specialized service provider supporting large-scale data center infrastructure projects across the United States. The company builds a culture centered on ownership, professionalism, and continuous improvement with teams operating in fast-paced, high-performance environments.
Oversee the administration team to ensure exceptional and timely customer service.
Develop and implement systems for accurate data management and service delivery.
Conduct performance management, provide meaningful feedback, and support team growth.
Lyra Health is a leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and focuses on data-driven, transformative outcomes.
Support LEARN's growth initiatives including acquisitions and new center openings.
Coordinate project activities, track milestones, and prepare presentations for leadership.
Conduct research and maintain documentation for acquisition evaluations and market assessments.
LEARN Behavioral is a national organization dedicated to nurturing children with autism and special needs through evidence-based applied behavior analysis. The company has 20 years of clinical insights and values diversity, creating an inclusive environment for all employees.
Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
Manage special projects and strategic initiatives from planning through execution.
Drive process optimization and continuous improvement to enhance efficiency and service quality.
The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.
Track project deliverables related to the implementation of Zoom phone at each branch, updating status in a centralized repository.
Manipulate and upload spreadsheets, perform quality-assurance checks, and provide metrics and reporting.
Participate in project meetings, record minutes, and assist the Product Delivery Manager as needed.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a team-oriented culture that prioritizes personal and professional development.
Conduct quality control reviews and modernize reporting structures for compliance and visibility.
Lead process documentation efforts including SOPs, QC workbooks, and scoring criteria.
Develop training materials and facilitate working sessions to drive process improvements.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. Recognized as a Top Workplace, the company supports public sector agencies and commercial enterprises globally with end-to-end managed IT services.
Leads the design of project solutions and manages analytical workstreams for SAMHSA's 988 Suicide & Crisis Lifeline Awareness initiative.
Coordinates data validation, campaign measurement, and evaluation activities, including paid media performance and audience behavior analysis.
Produces formal deliverables such as performance reports, evaluation plans, and data dashboards for government stakeholders.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012 with 300+ employees nationwide, they specialize in applying technology, creativity and human-centered services to optimize mission delivery.
Conduct research and structured reviews of documentation to evaluate program performance.
Support day-to-day program execution and maintain project artifacts and workplans.
Present findings and proposed solutions in client-facing meetings and working sessions.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. Founded in 2012, they have over 300 employees nationwide and focus on human-centered services to optimize mission delivery.
Lead and oversee Commercial Quality operations across the Ergomed Group, including managing Quality Cost Grids and supporting bid activities.
Act as a subject matter expert for GxP Commercial Quality, driving quality input into client proposals and presentations.
Mentor and develop quality staff to enhance their competence and confidence in becoming subject matter experts.
PrimeVigilance is a specialized mid-size pharmacovigilance service provider with staff across Europe, North America and Asia. It values employee experience, well-being and a healthy work-life balance to nurture a high-quality client service environment.