Act as a strategic advisor to key customers, translating pre-sales command plans into actionable success plans and driving adoption of the GitLab DevSecOps platform.
Own a book of customers, acting as the primary liaison for questions and escalations while coordinating with Product Management, Engineering, Sales, and Professional Services.
Provide hands-on technical enablement and onboarding, guiding customers on Git workflows, CI/CD, and DevSecOps best practices to ensure long-term success.
Partner with customers to turn desired business outcomes into actionable objectives and success plans.
Act as a trusted GitLab liaison, guiding adoption, retention, and escalation resolution.
Own a book of assigned customers to drive satisfaction, growth, and long-term success.
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With more than 50 million users and trust from over 50% of the Fortune 100, our high-performance culture is values-driven and embraces AI as a core productivity multiplier.
Lead, mentor, and scale a global team of Customer Success Engineers to drive customer outcomes.
Partner with sales, product, and support teams to ensure customer adoption and satisfaction.
Use data and customer feedback to improve processes and contribute to strategic initiatives.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations ship better, more secure software faster. With over 50 million users and a high-performance, values-driven culture, GitLab embraces AI and continuous learning to drive success.
Serve as a trusted advisor to ANZ prospects and customers, guiding them through GitLab's platform.
Own technical evaluations, including proofs of value, solution design, and workshops.
Partner with Account Executives to drive adoption and revenue growth across the software lifecycle.
GitLab makes an AI-powered DevSecOps platform for building, securing, and deploying software. With 50M+ users and over half the Fortune 100, it has a values-driven, high-performance remote culture.
Shape technical account strategies with Account Executives to drive pipeline and expansion.
Lead technical evaluations, demos, proofs of concept, and workshops to accelerate adoption.
Guide customers on DevSecOps, cloud, and agentic AI workflows to deliver business value.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to improve developer productivity, security, and digital transformation. Over 50 million users trust GitLab; its culture is high-performance, values-driven, and AI-powered.
Deliver GitLab-scoped engagements for enterprise and public sector customers as a subcontracting partner to GitLab.
Administer GitLab Self-Managed and Dedicated environments and lead migrations from legacy platforms.
Design CI/CD and DevSecOps pipelines and roll out GitLab Duo and Duo Agent Platform in cleared environments.
INflow Federal is a defense integrator engineering decision superiority for the Department of War and Intelligence Community. We deliver mission-critical AI/ML, software engineering, digital infrastructure, and cybersecurity capabilities on active DoW and IC programs, with cleared engineers across more than 20 states.
Lead technical discovery, demos, and proof-of-value initiatives for GitLab's DevSecOps platform.
Own technical evaluations and solution design as the Directly Responsible Individual.
Partner with EMEA sales to build trusted relationships and drive customer adoption.
GitLab provides an intelligent DevSecOps platform that accelerates software delivery and reduces security risk. Trusted by 50 million+ users and half the Fortune 100, GitLab has a high-performance, AI-driven culture.
Own onboarding and rollout plans for new customers, coordinating with Sales and Solutions for smooth implementation.
Monitor customer health and usage, remove adoption barriers, and provide tailored guidance to achieve desired outcomes.
Lead renewals and expansion efforts by identifying upsell opportunities and serving as the primary point of contact for escalations.
Coder is the leading platform for AI development infrastructure, enabling enterprises to securely run human and AI-driven workflows in governed environments. It is a startup providing self-hosted, agent-ready workspaces that unify developer productivity and platform governance.
Act as the technical authority for a product group, leading discovery, architecture, and Proof of Value evaluations on GitLab's largest opportunities.
Build reusable assets, demos, and enablement content to equip account teams and drive adoption of GitLab's DevSecOps platform.
Bring structured field feedback to Product and Engineering, and mentor Solutions Architects while staying involved through customer production usage.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab fosters a remote-first, high-performance culture that embraces AI and continuous knowledge exchange.
Own customer onboarding, adoption, and success by creating success plans and guiding implementation.
Proactively identify churn risk, build mitigation strategies, and coordinate account teams to drive outcomes.
Act as a trusted advisor and champion builder, uncover expansion opportunities, and own renewals.
LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture.
Design and build CI/CD workflow integrations that bring application security into software delivery pipelines and developer environments.
Run discovery sessions and architecture workshops with enterprise customers to align the Snyk platform to their requirements.
Build trusted relationships with technical stakeholders and support implementations from pre-sales through post-sales.
Snyk builds a security platform where AI agents work alongside engineers to find and fix risk at the speed software is built. The company fosters an inclusive culture with global benefits and employee resource groups, aiming to make the digital world safer.
Own onboarding and rollout plans for new customers, coordinating with Sales for successful implementation.
Remove barriers to adoption and engage with customers to understand goals, challenges, and use cases.
Oversee renewals, forecasting, and customer health, and partner with Sales on expansions.
Coder is the leading platform for AI development infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. As a startup, Coder provides self-hosted, agent-ready workspaces and values transparency, equal opportunity, and the use of AI tools.
Create and maintain relationships with customer executives to drive large Net ARR deals and success.
Provide executive-level thought leadership on strategic opportunities and DevSecOps transformation initiatives.
Scale field expertise via enablement, content, and product collaboration while staying current on emerging methodologies.
GitLab is an intelligent orchestration platform for DevSecOps, helping organizations boost developer productivity and accelerate digital transformation. Trusted by over 50 million users and much of the Fortune 100, GitLab has a high-performance, AI-driven culture.
Lead post-sales customer engagements, including onboarding, implementation, and adoption for commercial customers.
Build relationships with stakeholders and collaborate with sales, solutions architects, and support teams to drive renewals and expansion.
Develop hands-on technical knowledge of Chainguard and advocate for customer needs across internal teams.
Chainguard provides trusted, hardened, and production-ready builds of open source software to help organizations secure their software supply chain. The company is venture-backed, founded by industry experts, and serves Fortune 500 enterprises and global leaders.
Support and expand GitLab and other engineering applications like Confluence and CodeCollaborator.
Work with internal customers on application issues and provide technical guidance to junior team members.
Participate in global infrastructure and development projects, performing code and design reviews.
Wind River is a global leader in software for mission-critical intelligent systems, powering billions of secure and reliable devices. The company has a strong workplace culture, earning Great Place to Work certification and 'Top Workplace' recognition for ten years.
Own a portfolio of strategic technical accounts and build lasting relationships with technical stakeholders and executives.
Develop and execute customer success plans to drive adoption, expansion, and long-term value from the platform.
Partner with Sales, Product, and Support to resolve issues, influence roadmap, and mitigate churn risks.
A technology company specializing in application security and DevSecOps, helping customers implement secure developer workflows and build systems. It maintains a fast-paced, inclusive culture with cross-functional collaboration and a strong focus on customer success.
Design and execute automated, data-driven customer success programs that guide customers through onboarding, adoption, and renewal.
Build one-to-many engagement strategies using webinars, office hours, community programs, and knowledge base resources.
Partner with Product, Marketing, and Sales teams to align scalable success initiatives and drive proactive engagement.
Chainguard provides hardened, secure, and production-ready builds of open source software, helping organizations secure their software supply chain. Backed by leading investors and trusted by Fortune 500 companies, the company fosters a customer-obsessed, remote-first culture.
Set the strategy, operating model, and global standards for the SME organization.
Build, mentor, and lead three regional SME teams across AMER, EMEA, and APJ.
Partner with Sales, Product, Engineering, and Customer Success to shape roadmap and drive complex technical wins.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity, security, and digital transformation. With over 50 million registered users and an all-remote team, GitLab fosters a high-performance culture driven by values and AI adoption.
Own the strategy for GitLab Dedicated, ensuring the platform scales with customer growth and converges with cellular architecture.
Lead teams building tenant orchestration, resilience, switchboard control plane, public sector compliance, and migrations.
Partner with leadership to deliver growth targets, focusing on reliability, cost efficiency, and self-service administration.
GitLab provides an intelligent DevSecOps platform that accelerates digital transformation and boosts developer productivity. Trusted by over 50 million users and the Fortune 100, it thrives on a high-performance culture embracing AI and continuous knowledge exchange.
Lead a distributed Asia Pacific team of Customer Success Architects and Managers to drive customer adoption, account health, and measurable outcomes.
Coach and develop team members through regular feedback, career growth conversations, and process improvements to deliver the Success package entitlements.
Partner with Sales, Product, Engineering, and other stakeholders to strengthen customer relationships, support escalations, and align team goals with company direction.
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. Trusted by more than 50 million registered users and over half the Fortune 100, GitLab fosters a high-performance, AI-driven culture where every voice is valued.
Own strategic public sector accounts in Germany, driving full-cycle sales of GitLab's AI-powered DevSecOps platform.
Break into net new accounts and expand existing relationships through consultative selling.
Collaborate with pre/post-sales teams, partners, and channel to ensure successful adoption and growth.
GitLab is an intelligent orchestration platform for DevSecOps, helping organizations ship more secure software faster. Trusted by over 50 million users, GitLab's high-performance culture embraces AI and values every voice.