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US

  • Oversees internal Patient Services team including Case Managers and Reimbursement Specialists to ensure compliant patient experience.
  • Drives team business objectives, policy development, and cross-collaborative relationships with commercial teams.
  • Ensures program operations align with laws, regulations, and HIPAA guidelines while supporting patient access and support services.

Case Management Reimbursement Patient Services Leadership Compliance

19 jobs similar to Associate Director, Patient Services Case Management

Jobs ranked by similarity.

US

  • Support the design, execution, and optimization of patient access, affordability, and HCP support programs.
  • Manage day-to-day activities with patient services vendors, ensuring compliance and scalability.
  • Coordinate cross-functional reviews and governance to maintain alignment with brand priorities and compliance expectations.

Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities. The company is headquartered in Radnor, Pennsylvania and operates as a fully remote organization.

$86,663–$129,950/yr
US

  • Provide personalized onboarding and ongoing adherence support to patients and caregivers throughout their treatment journey.
  • Coordinate insurance coverage verification, reimbursement support, and financial assistance enrollment for eligible patients.
  • Serve as the primary point of contact for healthcare providers, resolving access barriers and ensuring seamless coordination with internal teams.

The partner company provides comprehensive non-clinical patient support for individuals managing rare and ultra-rare diseases. They foster a collaborative, patient-focused culture with a remote work environment and a commitment to improving healthcare access.

US Unlimited PTO

  • Provide strategic leadership and oversight for the Neuroscience PAL field team, setting priorities and driving performance.
  • Develop and nurture key customer relationships, mining insights to translate into internal action.
  • Build future infrastructure and models to support new product indications and evolving patient access needs.

Bristol Myers Squibb is a biopharmaceutical company dedicated to transforming patients' lives through science, with a focus on oncology, neuroscience, hematology, immunology, and cardiovascular disease. With one of the most diverse and promising pipelines in the industry, the company fosters a culture of passion, innovation, and inclusion, empowering employees to contribute to meaningful change.

$140,000–$190,000/yr
US

  • Execute and refine patient advocacy strategies to amplify patient and caregiver voices across the organization.
  • Cultivate trusted partnerships with advocacy groups, healthcare providers, and key opinion leaders.
  • Integrate patient insights into clinical development, regulatory submissions, and commercialization efforts.

Compass Pathways is a biotechnology company focused on developing innovative mental health treatments, including COMP360 psilocybin for depression and PTSD. As a publicly traded firm with a London HQ and U.S. office, it fosters a collaborative culture dedicated to improving patient outcomes.

$70,000–$80,000/yr
US

  • You will serve as a critical liaison between patients, providers, care teams, and community resources to ensure continuity of care.
  • You will create and promote adherence to treatment plans developed by healthcare providers.
  • You will assess patients' unmet health and social needs and connect them to relevant community resources.

Point C is a national third-party administrator that delivers customized self-funded benefit programs. We are a mission-driven company focused on innovative cost containment strategies and driving down plan costs.

$28,976–$49,057/yr
Canada

  • Provide telephone support to patients, healthcare professionals, and funding organizations regarding access, reimbursement, compliance, and support programs.
  • Manage assigned patient cases and projects while following established operational processes and service standards.
  • Maintain accurate case documentation within program databases, ensuring all activities and interactions are properly recorded.

This role is posted on behalf of a partner company, which manages all applications and next steps. The company focuses on healthcare support and improving patient access to therapies, with a collaborative culture and opportunities for professional growth.

$70,000–$90,000/yr
US

  • Lead and develop a team of Patient Success Advocates, providing coaching and performance management.
  • Monitor team metrics like volume, response times, and patient satisfaction to drive improvements.
  • Serve as escalation point for complex patient interactions and collaborate cross-functionally.

Cadence is a clinical AI company that automates the treatment of chronic disease. It partners with 20+ leading health systems, serves over 100,000 patients, and has been recognized by TIME and LinkedIn as a top startup.

$206,500–$393,000/yr
US

  • Deliver AbbVie and Brand Team access and reimbursement objectives across a large portfolio to support profitable gross-to-net performance.
  • Develop and lead contracting strategies across commercial, government, and Medicare Part D books of business.
  • Anticipate market, regulatory, and payer landscape changes and represent strategic recommendations to executive management.

AbbVie discovers and delivers innovative medicines and solutions to solve serious health issues. The company employs approximately 55,000 colleagues worldwide and is committed to an innovation-driven, patient-focused culture.

US

  • Lead and oversee global drug development programs, ensuring alignment with strategic objectives and key milestones.
  • Facilitate cross-functional collaboration by coordinating program meetings, tracking decisions, and managing risks.
  • Drive effective decision-making, support budget planning, and mentor stakeholders to enhance operational excellence.

Our partner is a biotechnology or pharmaceutical company advancing innovative therapies through the full drug development lifecycle. They foster a fast-paced, mission-driven environment with cross-functional global teams, focusing on oncology innovation and healthcare impact.

$82,000–$111,000/yr
US 3w PTO

  • Serve as the primary client contact and trusted advisor, managing relationships and ensuring client success with Cotiviti's PPM/CV products.
  • Coordinate cross-functional teams to execute client strategic plans, monitor program performance, and identify growth opportunities.
  • Manage operational implementation of client payment policy decisions and provide training to optimize program performance.

Cotiviti is a healthcare analytics company specializing in payment integrity and cost verification solutions. The company fosters a collaborative culture and values client success, with a focus on innovation and data-driven insights.

US

  • Lead and develop clinical operations teams, overseeing oncology trial execution from feasibility to closeout.
  • Drive process improvements and operational excellence to enhance study delivery and site performance.
  • Ensure compliance with regulations, manage budgets and resources, and foster stakeholder relationships.

The company is a global clinical development organization focused on advancing oncology therapies through clinical trials. It fosters a collaborative and inclusive work environment with opportunities for professional growth and continuous learning.

$145,000–$185,000/yr
US

  • Provide strategic leadership across two key client accounts in Medical Affairs and Commercial/Promotional.
  • Build trusted relationships with senior stakeholders and oversee delivery of complex integrated programs.
  • Drive commercial performance, mentor high-performing teams, and identify growth opportunities.

Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC, serving a portfolio of 90-plus clients. It is part of the Inizio Medical group, which includes three of the world's top medical communications companies, offering a friendly and informal working environment with opportunities for career growth.

$16–$22/hr
US

  • Act as primary contact for assigned healthcare facilities, managing medical record requests and ensuring HIPAA compliance.
  • Verify patient information and process records accurately while maintaining confidentiality and adhering to policies.
  • Provide exceptional customer service, handle high call volumes, and meet production and quality goals.

MediCopy provides medical records management and compliance services for healthcare facilities. The company emphasizes a professional and customer-oriented culture, with a focus on accuracy and privacy.

US

  • Lead cross-functional market access strategy to optimize access for oncology launch and inline brands.
  • Partner with subject matter experts to analyze payer coverage, affordability, and industry trends.
  • Hire and develop a team of experts in US market access to drive sustainable value for patients.

Novartis is a global healthcare company that develops innovative medicines to improve patient lives. They are a large organization with a collaborative, agile culture focused on patient access and empowering employees.

$84,200–$96,800/yr
US

  • Provide administrative and operations support to executives, managing complex calendars, travel, and expenses.
  • Coordinate internal and external communications, meeting materials, and project deliverables.
  • Plan company-wide events and support recruiting and onboarding efforts.

Honest Health is a healthcare company that partners with health systems, physician organizations, and payers to deliver innovative primary care solutions that elevate care and control costs. They are a startup with a collaborative culture focused on purpose, innovation, communities, and kindness.

US

  • Lead a regionally aligned Patient Access & Reimbursement field team to ensure seamless patient access to approved therapies.
  • Develop and execute patient access strategies including reimbursement education, site activation, and operational readiness.
  • Collaborate cross-functionally with Sales, Medical Affairs, and Patient Services to eliminate access barriers and enhance patient experience.

We are a biotechnology company advancing transformative cell and exosome-based therapies for rare diseases. Our mission-driven team is collaborative and focused on moving meaningful therapies forward for patients and families.

US

  • Lead the strategic development and optimization of physician and APP compensation programs and contracting processes.
  • Oversee quality assurance, fair market value assessments, and compliance with regulatory requirements.
  • Collaborate with executive leaders and cross-functional teams to resolve complex workforce and financial challenges.

The partner company is a healthcare organization that specializes in physician and APP compensation and contracting. It offers a supportive and collaborative work environment focused on employee well-being and professional growth.

$90,000–$110,000/yr
US

  • Lead and coach a team of Patient Access Case Managers to achieve departmental KPIs and service levels.
  • Oversee daily operations, coordinate with vendors and internal teams, and ensure compliance with reimbursement workflows.
  • Drive process improvements, develop training materials, and foster a patient-focused culture.

Noctrix Health develops clinically validated therapeutic wearables for chronic neurological disorders. Their team combines medical device specialists, neuroscientists, and engineers to deliver prescription-grade, drug-free therapy.

$62,400–$104,000/yr
US

  • Lead daily collections operations and supervise a team to achieve performance goals.
  • Optimize processes, ensure compliance, and collaborate with internal and external stakeholders.
  • Drive continuous improvement in billing, collections, and revenue cycle management.

The company is a healthcare-focused partner organization that manages revenue cycle operations. It fosters a supportive remote work culture with an emphasis on employee well-being and career growth.