Source Job

• Serve as the primary point of contact for Sun Life U.S. clients regarding policy inquiries.
• Deliver exceptional client service for Whole Life, Term Life, and Universal Life Insurance products.
• Adhere to relevant policies, procedures, and regulatory requirements.

Sun Life is a global company focused on helping Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, their impact is far-reaching, and locally relevant. They offer a supportive, flexible, and inclusive work environment.

• Identify new business opportunities through various channels to achieve sales targets and business growth.
• Build and maintain strong relationships with clients by understanding their needs and addressing their concerns promptly.
• Work closely with internal teams to ensure smooth service delivery and high client satisfaction.

SGS is the world’s leading testing, inspection and certification company. They operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals.

• Work closely with Chief Legal Officer to track, manage and renew Geosyntec’s commercial insurance program.
• Support the company’s leadership and project managers understand the insurance coverage maintained by the company and help in making decisions and recommendations on coverage updates.
• Collaborate with Chief Legal Officer and company leadership to review exposures and insurance program, determine if carrier is the best fit for the client while considering coverage, protection, and cost.

Geosyntec is an innovative, international engineering and consulting firm serving private and public-sector clients to address new ventures and complex problems involving our environment, natural resources, and civil infrastructure. Ranked by ENR as one of the top environmental engineering design firms, Geosyntec is internationally known for its technical leadership, broad experience, and exceptional client service.

• Develop robust account and territory plans to drive GTM activity and revenue growth.
• Build and execute stakeholder engagement strategies, mapping TransUnion solutions to client business priorities.
• Conduct structured discovery sessions with stakeholders at all levels, from C-suite to operational teams, to uncover challenges and opportunities.

TransUnion is a major credit reference agency offering specialist services in fraud, identity and risk management, automated decisioning and demographics. They support organizations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

• Serve as primary point of contact for servicing assigned accounts.
• Provide exceptional account support to build and maintain a positive relationship.
• Analyze existing accounts, qualify and validate customer-specific needs and develop solution criteria.

The American Heart Association's mission is to be a relentless force for a world of longer, healthier lives. Building on over 100 years of trusted leadership in cardiovascular and brain health, they drive breakthroughs and implement proven solutions in science, policy, and care.

• Establish and maintain ongoing relationships with an assigned list of MCG customers.
• Conduct regular business reviews and customer outreach in accordance with MCG/Customer Success/Account Management policy and process requirements.
• Research and troubleshoot customer issues, which may involve discovery discussions as well as knowledge of MCG solutions/services, resources and processes to resolve the problem.

MCG leads the healthcare community to deliver patient-focused care. They have a mission-driven team and cultivate a work environment that nurtures personal and professional growth where you'll be able to fully realize your potential.

• Identifying customer opportunities and pursuing commercialization, resulting in positive business growth.
• Establishing and growing effective customer work relationships that are based on openness, honesty, and trust.
• Meeting or exceeding Magnera budgeted revenue and profitability for assigned customers/markets.

Magnera aims to improve the world with new possibilities. With over 160 years of experience, they deliver the material solutions their partners need to thrive, building personal partnerships that withstand an ever-changing world.

• Support Client Experience team and client needs to include reporting, data, budgets.
• Manage client relationships by leading the day-to-day communications with clients and delivering excellent customer service
• Collaborate with internal account teams to develop and execute marketing campaigns, digital strategies, and other initiatives that support client objectives

Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to align brand, marketing, technology, and revenue strategy.

• Own day-to-day client relationships, serving as the primary point of contact.
• Provide strategic guidance by translating client business goals into integrated marketing roadmaps.
• Drive flawless execution by managing scopes, timelines, budgets, and dependencies across workstreams.

Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare and integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy.

• Manage a portfolio of accounts, leading recurring calls and business reviews.
• Translate sponsor goals into cross-functional delivery plans.
• Collaborate with Clinical Operations to improve sponsor experience.

Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Cultivates and maintains favorable contact with key accounts.
• Speaks with customers to explain product features and benefits.
• Creates and implements a plan for profitable growth by increasing market share.

Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets.

• Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
• Build and maintain strong relationships with executive and senior stakeholders to support account growth.
• Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.

Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.

• Develop a comprehensive sales plan to meet or exceed quota.
• Proactively initiate contact with potential customers to expand business relationships.
• Record all customer account information in the CRM.

Hyland is a company that provides a content services platform, helping employees, customers, and partners exceed their potential. The company has nearly 4,000 employees and has an employee-centric culture, supporting them through career development resources, wellbeing programs, and innovation practices.

• Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
• Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.
• Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.

Vanta helps businesses earn and prove trust by making security monitored and verified continuously. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team and started in 2018.

• Develop and nurture relationships with selected accounts.
• Be a trusted advisor and expert in DemandFactor offerings.
• Manage documentation and address options and integrations from proposal to delivery.

DemandFactor focuses on building strong customer relationships and ensuring clients have a great experience with successful campaigns. They foster growth through excellent campaign leads and great customer service.

• Guide new clients through onboarding, ensuring system confidence.
• Monitor client projects to meet enrollment targets, addressing roadblocks.
• Build strong relationships for repeat business and enthusiastic referrals.

Trialfacts is an entrepreneurial company advancing health research. They foster a remote and fast-paced environment.

• Receive and respond to telephone, email, web and other customer, country and patient inquiries.
• Enter new customer information in Salesforce.
• Appropriately field calls for payment collection or reimbursement and billing and process them.

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics.

• Serve as a primary point of contact for a portfolio of customers, building strong, long-term relationships.
• Manage renewals and support account retention in partnership with Customer Success.
• Monitor account health and key performance indicators, identifying risks and opportunities early.

Customer.io's platform is used by over 8,000 companies, from startups to global brands, to send billions of emails, push notifications, in-app messages, and SMS daily. They power automated communication that people actually want to receive and appear to have a collaborative team culture.

• Manage a portfolio of sponsor and client accounts, leading recurring calls, business reviews, and ad-hoc engagements.
• Drive responsiveness and service levels for sponsor requests, communicating with accuracy and awareness of business risks.
• Translate sponsor goals into cross-functional delivery plans.

Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Provide centralized, remote support to the Department of Veterans Affairs (VA) Dental Pilot Program.
• Coordinate meetings, training sessions, and conferences; plan and schedule mobile clinic operations where applicable.
• Identify inefficiencies and bottlenecks; document process updates; support implementation of quality control measures.

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. With 12,000 staff (including 5,200 medical and behavioral health providers) they provide healthcare support to Government defense and civil agencies and government contractors.