Perform data entry and document upload into member files for insurance transactions.
Critically evaluate data to identify errors, inconsistencies, and omissions.
Navigate various tools and validate transaction feasibility while meeting productivity standards.
New Era Technology provides end-to-end technology solutions to securely connect people, places, and information. With a global team of over 3,000 professionals, they foster a people-first culture focused on continuous learning, collaboration, and growth.
Actively engages with Benefits Administration system to complete new and renewing account installation.
Provides assistance to internal and external clients with basic BenAdmin Q&A, reports, troubleshooting and data questions.
Consistently achieves or exceeds established SLA expectations on individual performance.
CRC Benefits is an industry leading provider of benefits services, with a culture focused on inclusion, trust, collaboration, and innovation. The company has earned a Top Workplaces USA award three years in a row based solely on employee feedback, valuing employees and encouraging growth.
Investigate and resolve complex Navigator system and Disability Tax issues with accuracy and timeliness.
Perform operational tasks such as handling stores, GWIZ requests, orphaned payments, and duplicate tax slips.
Manage security access, user profiles, and system permissions for Disability and Group Life operations.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. It is a large global company with a diverse workforce and an inclusive culture.
Leading day-to-day systems operations within the Office of Financial Aid.
Providing subject matter expertise for Ellucian Banner and Workday ERP systems.
Collaborating with the IT department in the use of the ISE job scheduler.
Colorado School of Mines is a top-ranked public university addressing challenges related to the Earth, energy, and the environment. Founded in 1874, this R1 research institution fosters a close-knit campus community where employees can make an impact.
Support the clinical team with administration of cases, including creation, distribution, and follow-up of case progress and status reports.
Monitor administrative accuracy of new cases and assist with processing invoices for clinical interventions.
Collaborate with internal and external stakeholders to ensure accurate case documentation and efficient processes.
Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of mental health care and is transforming access to care through an AI-powered platform.
Foster collaboration with external administrative counterparts through diverse communication approaches.
Manage the flow of necessary leave paperwork, handling multiple concurrent leaves.
Document and convey all claim escalations to designated team members.
Sparrow is the first high-tech, high-touch employee leave management solution simplifying leave for companies. The team is diverse, highly talented, and supportive, working remotely across the US.
Provide leadership, training, and guidance to administrative teams across multiple hospice locations.
Support payroll, billing, and documentation processes while optimizing systems and workflows.
Partner with area leadership to analyze operational data, identify trends, and drive process improvements.
Care Hospice is a mission-driven, patient-centered leader in end-of-life care, dedicated to bringing dignity, peace, and human connection to every life we touch. The company offers a supportive, growth-oriented environment and comprehensive benefits.
Understand clients' business and technical requirements to proactively improve service quality.
Act as a technical liaison between client and organization, advocating on client's behalf.
Identify and drive improvements to increase stability and scale of technical infrastructure.
PointClickCare is a leading health tech company that helps providers deliver exceptional care with a platform serving over 30,000 provider organizations. It is founder-led and privately held, recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures.
You will own the day-to-day administrative workflows for lab and referral processes, ensuring accuracy and privacy compliance.
You will upload, route, and track lab results and referral information for timely clinician review.
You will respond to urgent lab communications, resolve incomplete documentation, and support public health reporting.
Maple is Canada's leading on-demand healthcare platform, connecting patients with licensed doctors and specialists. With over 8 million patients and 7,000 business partners, Maple empowers bold thinking and a motivated team to transform healthcare.
Participate in the planning and execution of the team’s work to maximize the impact of QuestBridge’s programs for high school students.
Provide operational support to college partners enabling their participation in QuestBridge programs.
Develop communications and resources for college partners, ensuring messaging is presented in a clear and concise way.
QuestBridge connects high-achieving students from low-income backgrounds with educational and career opportunities. From its founding over 30 years ago, QuestBridge has always been an organization focused on creating opportunities for students from low-income backgrounds.
Be the first point of contact for merchants and partners, handling inquiries related to card payment terminals and POS systems.
Provide phone and written support for card terminals and ATMs, assisting with installations, replacements, and activations.
Analyze and resolve technical and commercial inquiries, including troubleshooting, error codes, and connectivity issues.
Sutherland is a global leader in digital transformation and customer experience services. We support international brands in delivering outstanding customer experiences through innovative solutions and professional support.
Provide fast and reliable support to merchant partners, resolving technical and operational issues.
Collaborate cross-functionally with Sales, Client Success, Operations, and Engineering teams.
Build scalable support processes and drive communication about new features and enhancements.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. The company is a remote-first organization with a focus on people-centric benefits and inclusive culture.
Lead business configuration validation for AWD changes to ensure workflows, routing, and rules align with approved requirements.
Perform data validation and troubleshooting to investigate issues and support timely defect resolution.
Contribute to process improvement and automation by recommending configuration changes that improve efficiency and user experience.
Nationwide is a Fortune 100 insurance and financial services company with nearly $70 billion in annual sales, protecting people, businesses, and futures since 1926. With a caring culture and thousands of associates, it has been named one of the Fortune 100 Best Companies To Work For.
Provide broad administrative and operational support across departments, including document preparation, proofreading, data entry, and reporting.
Manage shared inboxes and communication channels, triaging requests and directing them to appropriate teams or stakeholders.
Assist directors with travel arrangements, event registrations, calendar management, expense tracking, and special projects.
Our partner company operates in a fast-paced, highly collaborative engineering and consulting environment. They are seeking an Administrative Senior Associate to provide essential operational support within a fully remote team, emphasizing efficiency and adaptability.
Maintain and update master data records for customer accounts with precision and speed across multiple platforms.
Review incoming requests, resolve inconsistencies by applying program standards and product definitions.
Collaborate with cross-functional teams to improve data workflows and support operational needs.
PaintCare is a nonprofit 501(c)(3) organization established in 2009 to implement state-mandated paint stewardship programs. The organization has processed over 80 million gallons of paint and operates across 12 states and the District of Columbia with a small to mid-sized team.
Provide advanced support and guidance on complex credit inquiries escalated from specialists and contact center teams.
Act as a subject matter resource for credit-related policies, procedures, and decisioning frameworks.
Ensure consistent application of credit guidelines while maintaining compliance with internal standards and regulatory requirements.
A partner company in the financial services sector provides credit solutions and banking services. It is a large organization with a focus on customer service excellence and operational efficiency.
Ensure compliance with company policies and regulatory requirements.
Maintain accurate and detailed records of all account documentation.
Coordinate with the VCC Support teams for remote technical support, downtime reporting.
Verra Mobility is a company that focuses on high performance and breakthrough outcomes. The company values integrity, courage, collaboration, and growth, fostering an engaging work environment.
Process child support payments, both paper and electronic form, in the SDU system.
Pay attention to detail and accurately key data.
Work independently with little direction and work as a team member.
Systems & Methods, Inc. (SMI) develops state-of-the-art solutions for complex human service operations. SMI is a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States and a culture of teamwork and dedication.
Provide student information and attendance related technical support to clients.
Train clients’ staff member on effectively leveraging their SIS in support of state reporting requirements.
Support with gathering data and submitting attendance and state reporting records
Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. They are a remote-first company growing on a national scale and continuously seeking qualified candidates to join their team.
Troubleshoot and resolve technical issues across voice, data, security, and video services for residential and small business customers.
Document interactions, monitor outages, identify root causes, and escalate unresolved issues as needed.
Work scheduled shifts including nights, weekends, and holidays, while adapting to a fast-paced environment.
Lumos provides 100% fiber optic internet to homes and businesses across nine states in the East and Midwest, aiming to close the digital divide. After merging with North State and joining forces with T-Mobile, they continue to grow rapidly with a startup mindset and a focus on customer experience.