Own customer implementations end to end, from discovery and solution design to deployment, acting as the single point of contact for communication, expectations, and escalations.
Lead technical conversations with customer stakeholders and educate teams on platform features and use cases, while identifying upsell opportunities alongside Sales.
Measure impact through time to value, customer satisfaction, and product utilization, and bring customer feedback to Product and Engineering.
Ketch is a modern privacy management software that helps enterprises keep data clean, permissioned, and AI-ready. It is a 70-person, Series B company backed by top-tier investors, with a close-knit team that values passion, growth, grit, collaboration, and integrity.
Serve as first point of contact for customer inquiries and troubleshoot configuration, workflow, and performance issues.
Replicate issues in controlled environments and document resolutions in Salesforce.
Collaborate with teams to resolve defects and contribute to knowledge base while meeting KPIs.
Accela is an industry leader in designing and delivering government software to improve efficiency and increase citizen engagement. The company has been operating for nearly 20 years and values diversity, equity, and inclusion.
Lead technical integration and data projects for clients from scoping to delivery.
Support advanced integrations including RESTful APIs, SSO, and CRM/HRIS connectors.
Mentor team members and drive process improvements for elevated client outcomes.
Absorb Software provides an AI-driven learning platform (LMS) for workforce development. Trusted by over 3,300 organizations and 34 million users, the company values collaboration, remote-first work, and continuous innovation.
Provide advanced technical support for secure, cloud-based assessment and testing solutions, investigating complex issues across web platforms, APIs, databases, and integrated services.
Take ownership of technical cases from initial investigation through resolution, collaborating with engineering, product, and customer success teams.
Contribute to knowledge sharing, incident management, and continuous improvement while mentoring junior support engineers.
The company provides secure, cloud-based assessment and testing solutions for organizations worldwide. It is a globally distributed technology organization that values collaboration, continuous improvement, and meaningful customer impact.
Designs and develops integrations between ServiceNow and third-party platforms using multiple languages and frameworks.
Acts as technical expert and advisor to drive consumption, adoption, and customer satisfaction.
Implements AI offerings like Virtual Agent, NLU, AI Search, and GenAI for customer outcomes.
ServiceNow provides an AI platform that helps 85% of the Fortune 500 automate workflows and drive business reinvention. The culture is AI-native and people-focused, with flexibility, trust, and equal opportunity emphasized.
Configure and integrate AutoFi products for dealer partner launches, translating requirements into launch-ready technical solutions.
Manage 13-20 concurrent implementations, collaborating with onboarding specialists, stakeholders, and vendors to meet deadlines.
Troubleshoot configuration and integration issues using APIs, JSON, XML, HTML, CSS, and testing tools while maintaining quality standards.
AutoFi provides digital commerce technology for automotive sales and finance, processing $4B in funded loans annually. The diverse team spans the U.S. and Canada, backed by major investors and driven by an empathetic, gritty, curious, and humble culture.
Design, develop, and maintain RESTful APIs for seamless customer integration.
Proactively manage technical debt and optimize system architecture for stability and performance.
Participate in code reviews, knowledge sharing, and drive the full lifecycle of small feature development.
Megaport is the global leader in Network as a Service (NaaS), transforming the way businesses connect to the cloud, data centers, and each other. We're a publicly listed company with over 600 people across Asia-Pacific, Europe, and the Americas, and a culture that's collaborative, supportive, and fun.
Lead architecture and design for the DCS Customer Service Portal and Oracle CX Service.
Translate requirements into scalable CX solutions and guide integration architecture with Oracle Integration Cloud.
Collaborate across teams to document designs and ensure alignment with business, security, and best practices.
Apex IT is a global consulting firm specializing in Salesforce and Oracle enterprise solutions, including CRM, financial reporting, HR, and business intelligence. As a remote company with top talent across the United States and India, it fosters a flexible work-life balance and continuous growth.
Own technical account management across Affirm's strategic alliances: alerting, monitoring, troubleshooting, and SLAs.
Drive technical initiatives and design custom integration solutions using Affirm's standard integrations.
Partner with product, engineering, and merchant teams while mentoring less-experienced TAMs.
Affirm is a fintech company that offers consumers transparent, predictable pay-over-time solutions and gives merchants flexible payment options. It is a remote-first company with a large global team, centered on care, transparency, and flexibility.
Provide professional, friendly, and timely support for Softdocs products via email, chat, phone, and case management tools.
Document every issue, action, and outcome accurately while managing multiple open cases in a fast-paced environment.
Troubleshoot by interpreting application and system logs, databases, and application behavior to identify root causes.
Softdocs provides a cloud-based platform for document management, electronic forms, workflow automation, and intelligent document processing for public-sector organizations like education and government. With over 1,000 clients and a fully remote, people-first culture, the company values Candor, Curiosity, Collaboration, Grit, and Inclusivity.
Lead technical discovery with enterprise sales to map customer systems and validate product fit.
Own solution design for API integrations and scope SoWs for custom builds.
Manage implementations from signature to go-live, resolving technical issues and handing over to support.
Easyship is a leading multi-carrier shipping software platform that makes global eCommerce borderless. Trusted by over 100,000 brands, they offer access to 550+ courier services across 200+ destinations and are an award-winning global team with offices worldwide.
Develop, integrate, and maintain Java-based applications and specialized enterprise platforms.
Design and implement REST APIs using Spring Boot and microservices in a remote contract role.
Collaborate with technical and business stakeholders to translate requirements into reliable software solutions.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair and efficient review process. It uses technology to shortlist top-fitting candidates and shares them directly with employers, aiming to streamline recruitment while maintaining human oversight in final decisions.
Install and upgrade HealthEdge applications across private cloud, AWS, and customer-hosted instances.
Use agile deployment methodologies and automation tools to manage SaaS-hosted environments.
Troubleshoot issues collaboratively and communicate with senior management on high-visibility assignments.
HealthEdge provides a digital foundation for healthcare payers with integrated solutions including claims administration, business intelligence, and integration capabilities. The company is committed to an inclusive workplace and building diverse teams.
Partner with Account Executives to navigate complex enterprise deal cycles, leading discovery, demos, and technical evaluations.
Create tailored customer environments, manage technical POCs, and lead security and business-value discussions.
Work cross-functionally with Product and Engineering to relay customer feedback and represent the voice of the customer.
Glean is the Work AI platform that helps enterprises work smarter with AI, powering intelligent search, AI assistants, and AI agents on one secure platform. With over 1,000 employees across 25+ countries and recognition as a top innovator, Glean fosters a fast-paced, collaborative culture focused on bringing Work AI to every employee.
Own the punchout lifecycle from vendor credentials to configuration and testing.
Act as a Tier-2 technical resource to triage and resolve complex integration issues.
Use Python and documentation to implement cXML punchout configurations.
Procurify is an agentic procurement platform helping mid-market organizations control spend, trusted for over $100B in managed spend. The remote-first team values a builder culture with no egos and high collaboration.
Provide hands-on technical support and custom development for enterprise platform clients during launches and implementations.
Design and implement API integrations, Claude AI tooling, and web-based solutions to meet client-specific requirements.
Diagnose and resolve complex technical issues through root cause analysis, SQL queries, and cross-functional collaboration.
Phizenix builds enterprise platforms that help organizations streamline supply chain, procurement, and logistics with AI-powered solutions. Their team fosters a fast-paced, customer-centric culture focused on innovation and hands-on problem-solving.
Design, develop, and deploy high-quality software components using Java, JavaScript, and related technologies.
Collaborate with stakeholders to build reliable, scalable, and maintainable backend and full-stack solutions.
Support continuous delivery through testing, code reviews, CI/CD, and system monitoring.
This partner company focuses on delivering reliable, scalable, and maintainable software solutions across various industries. It fosters a collaborative and innovative engineering culture, emphasizing shared ownership, continuous delivery, and professional growth.
Develop and maintain Java applications that interact with databases for a federal client.
Collaborate with the customer's technical team to identify requirements and apply Agile best practices.
Use SQL and database tools to design and support the back end of web applications.
Trilogy Federal provides innovative solutions for complex business challenges across financial management, healthcare, and government industries. Their collaborative, client-first culture focuses on rapid implementation of pragmatic solutions and delivering transformative results.
Design and implement backend services for telecom network management solutions, including TMF-compliant APIs and microservices.
Work with complex network and OSS data models, integrating PostgreSQL and Oracle databases for audit and optimization use cases.
Collaborate with cross-functional teams, ensure code quality through unit tests, CI/CD, and SonarQube.
Tieto is a Nordic technology company providing software and digital services, including network management platforms. It is one of the largest tech companies in the Nordics, with a culture that values diversity, equity, and inclusion.
Lead the design and development of Oracle Fusion Service applications using VBCS and Redwood technologies.
Integrate Oracle Fusion Service with REST APIs and external systems while ensuring performance, security, and maintainability.
Collaborate with functional consultants and stakeholders to deliver scalable technical solutions and mentor junior developers.
Apex IT is a global consulting firm delivering enterprise solutions for Salesforce and Oracle, including CRM, financial reporting, HR, and business intelligence. It is a remote-first company with talent across the US and India and offers a flexible work-life balance.