Own quality performance across all clinical tiers, including call and documentation quality for RNs, providers, and PSS Engagers, plus organization-wide clinical outcomes.
Lead and develop a team of Quality Reviewers, setting standards, conducting calibrations, and coaching to ensure consistent, defensible scoring.
Build and analyze quality dashboards and datasets to identify trends, root causes, and improvement opportunities, presenting findings to executive leadership.
Lead and support a remote clinical support team to ensure exceptional patient service and operational excellence.
Coach and mentor team members while overseeing performance, quality audits, and provider workflows.
Drive continuous improvement initiatives and maintain adherence to clinical and quality standards.
Ways2Well is redefining healthcare through regenerative and preventive medicine, offering data-driven personalized care. They operate as a remote clinical support team with a focus on high-impact healthcare and patient empowerment.
Define quality performance standards, instrument measurement systems, and report on metrics across teams.
Run continuous quality monitoring, report weekly findings, and own the coaching framework for consistent feedback.
Partner with Product and Tech to embed quality into workflows, identify recurring issues, and create data-backed product requirements.
Dearest Care combines smart software and human advocacy to guide Medicare patients through diagnoses, medical bills, and care plans. It is a Series A company with a lean, impact-focused team that values conscious leadership and rapid iteration.
Lead clinical quality, quality improvement, and risk adjustment programs in a managed care environment.
Analyze performance data to identify trends, gaps, and opportunities for improved care and cost reduction.
Provide people leadership, coaching, and development to clinical and quality team members.
Our partner is a healthcare organization focused on improving access, quality, and outcomes. They operate in a managed care environment with a collaborative, purpose-driven culture.
Define and maintain clinical standards for home visits, including medication administration, infusion practices, and patient assessment.
Investigate adverse events and near misses, conduct root cause analyses, and implement corrective actions.
Collaborate cross-functionally to integrate clinical quality into product development, analytics, and compliance.
They provide home-based specialty pharmacy and infusion care services. They are a rapidly scaling healthcare technology company focused on quality, patient safety, and cross-functional collaboration.
Accurately abstracts and cleans clinical data for CMS and national registries.
Provides feedback on measures and comparative data to physicians and management.
Participates in multidisciplinary teams to identify improvement opportunities in documentation and practice patterns.
UnityPoint Health is a healthcare system focused on providing quality care and fostering a culture of belonging. Recognized as a Top 150 Place to Work in Healthcare, they offer competitive benefits and support for team members.
Oversee the Complex Clinical Bill Review team, managing production expectations, SLAs, client communication, and team performance.
Analyze and track internal business requirements, continuously evaluate functionality across programs, and perform requirements gathering to solve process issues.
Monitor team performance metrics, identify growth opportunities, and coordinate system enhancements including JIRA and UAT testing.
Machinify is a leading healthcare intelligence company providing an AI-powered platform for health plan clients. They are deployed by over 85 health plans, representing more than 270 million lives, with a culture of innovation and efficiency.
Leverage your experience as a Practice Manager or Clinic Nurse to assist physician offices in improving quality initiatives.
Implement clinical quality improvement activities and generate reports from electronic health records to identify care gaps.
Provide process improvement interventions and educational support to close gaps in day-to-day workflows.
Health Services Advisory Group (HSAG) transforms healthcare delivery in the United States through quality improvement initiatives. As a growing team, they focus on improving the quality of healthcare for communities across multiple states and territories.
Mentor and support the quality assurance team to enhance skills and drive motivation.
Evaluate calls to ensure adherence to scripts, SOPs, and compliance regulations.
Generate reports on call quality scores and provide data-driven insights to management.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply about their work and each other.
Support clinical process improvement initiatives and monitor performance to client SLAs.
Conduct root cause analyses and develop remediation plans for process variations.
Collaborate with product and analytics teams to optimize letters and template tracking.
Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans and providers to optimize care quality and reduce costs. The company has been named to the Inc. 5000 list and ranked a Top 5 LinkedIn Startup, backed by leading investors, with a culture that values empathy and collaboration.
Manage and coordinate a formal quality improvement program across a large network of crisis centers to achieve quality improvement goals.
Oversee internal QI activities, ensure adherence to funder and agency goals, and prepare reports for external stakeholders.
Collaborate with other departments to develop proactive QI activities and monitor performance to ensure compliance with operational and clinical KPIs.
Vibrant Emotional Health provides high-quality services and support for emotional wellness through technology-enabled services, community programs, and advocacy. For over 50 years, they have been at the forefront of promoting emotional well-being, with a focus on saving lives and supporting everyone in need.
Develop, implement, and monitor outcome-based reporting systems for high-risk diagnoses, patient groups, and care processes.
Collaborate with interdisciplinary teams to prepare quality reports for clinical departments and regulatory bodies.
Apply performance improvement methods like Lean Six Sigma and Rapid Cycle PDSA to enhance patient care outcomes.
Cooper University Health Care is a leading healthcare provider committed to extraordinary care and clinical innovation. With a large team of professionals, it offers competitive benefits and opportunities for career growth.
Build and scale clinical quality management programs and processes.
Coordinate day-to-day patient safety operations and incident review.
Collaborate with cross-functional teams to improve quality and safety of care.
InStride Health delivers specialty anxiety and OCD care for children and families. It is a growing organization that values heart, smart work, humility, and community.
Perform quality assurance monitoring for all departments within the call center, including Operations, Enrollments, Customer Success, and Settlements Teams.
Evaluate customer interactions across phone, social media, email, and chat, and develop metrics for excellence to measure performance.
Create and track accurate, timely quality-monitoring reports, and communicate detailed feedback to all teams.
Above Lending is a next-generation financial services company that provides customized lending solutions to help everyday Americans break the cycle of high-cost debt and achieve financial well-being. The company is growing quickly and fosters a culture grounded in compliance, ethics, and technology built around the people it serves.
Provides comprehensive remote patient support and care coordination to optimize health outcomes in a virtual environment.
Collaborates with physicians and healthcare team members to assess patient status and develop personalized care plans.
Monitors patient progress, educates on disease processes, and advocates for patient needs to ensure high-quality care.
St. Joseph's Hospital and Medical Center is a 571-bed not-for-profit hospital in Phoenix, Arizona, offering quaternary care, medical education, and research. It is a nationally recognized center with over 125 years of history, consistently named an outstanding place to work.
Supervise a team of 10-15 ECM staff to ensure high-quality care management services.
Oversee client outreach, enrollments, and Individual Care Plans, serving as escalation point.
Drive team to meet KPIs, collaborate on process improvements, and provide clinical oversight 30% of the time.
Vynca provides comprehensive care for individuals with complex needs, focusing on more quality days at home. The company fosters a close-knit community culture guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Own daily outreach and enrollment performance, including call volume, reach rate, and enrollment numbers.
Lead and develop the enrollment team through direct supervision, coaching, and performance management.
Drive quality, compliance, and scalability of enrollment processes and documentation.
Vynca is a healthcare company focused on transforming care for individuals with complex needs, providing comprehensive care for more quality days at home. The company fosters a close-knit community culture guided by values of Excellence, Compassion, Curiosity, and Integrity.
Lead a high-performing team of QA Specialists at the intersection of clinical precision and operational excellence.
Drive coding accuracy, build robust SOPs, and ensure full audit readiness for internal and external partners.
Translate QA findings into actionable insights and mentor team members to elevate compliance standards.
Aledade PBC empowers independent primary care through value-based care. Founded in 2014, it is the largest network of independent primary care in the country with a remote-first, inclusive culture.
Survey ambulatory care organizations across the United States within the scope of Joint Commission's Ambulatory Programs.
Engage health care staff in interactive dialogues to assess compliance and identify opportunities for improving care quality.
Prepare management reports that link standards deficiencies with systems vulnerabilities and communicate findings to leadership.
The Joint Commission accredits and certifies health care organizations to improve patient safety and quality of care. It employs a nationwide team of surveyors who work remotely and travel extensively.
Manage a defined patient caseload while overseeing the clinical performance and compliance of an assigned team of Care Managers.
Conduct proactive outreach, device data review, care plan updates, and care coordination consistent with team standards.
Lead client-facing engagements, performance reviews, and escalation calls, representing Welby Health with clinical authority.
Welby Health is a San Diego-based healthcare organization that transforms complex condition management through technology-enabled care coordination and data-driven insights. The company partners with physicians and health systems to deliver scalable solutions improving quality of care.
Lead and supervise a team of nurses, medical assistants, and community health workers in a remote care coordination setting.
Coordinate clinical appointments, medication authorizations, and patient education for children with chronic conditions.
Ensure compliance with healthcare regulations and participate in quality improvement initiatives to optimize care delivery.
Clarity Pediatrics is a startup reimagining pediatric chronic care, starting with ADHD and expanding to obesity management. The leadership team has deep healthcare expertise, and the company fosters a remote, tech-enabled culture focused on clinical excellence.