Source Job

United States

  • Advise client leaders and explain technical trade-offs to senior stakeholders in business terms.
  • Design end-to-end AI solutions covering employee experience, workflows, AI agents, and governance across HR and IT.
  • Define target architecture for major client programs including solution design, integration patterns, data architecture, and security model.

ServiceNow JavaScript Solution Architecture HRSD ITSM

20 jobs similar to ServiceNow Solution Architect Lead

Jobs ranked by similarity.

North America

  • Provide technical advisory and architectural guidance to help customers establish a solid ServiceNow platform foundation.
  • Design solutions across instance strategy, technical governance, core data, integrations, and platform health.
  • Collaborate with executives and engineers to translate business goals into architectural blueprints and roadmaps.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

US

  • Serve as the technical authority for CSM, ITSM, and ITOM architectures, ensuring alignment with platform strategy and standards.
  • Lead design and implementation of scalable, OOTB-compliant solutions with integrations across Azure, Datadog, and Tanium.
  • Provide technical direction to developers and admins, conduct design/code reviews, and support governance and operational excellence.

SAS is a leader in data and AI, providing software and services that help customers transform data into intelligence. The company is recognized globally for its inclusive, meaningful culture and innovative technologies.

North America Unlimited PTO

  • Lead the architecture and delivery of HR Service Delivery services, driving AI-native employee experiences.
  • Define technical strategy, build scalable cloud services, and champion AI-assisted engineering practices.
  • Manage and develop a team of ~20 engineers to deliver enterprise-scale, secure, and reliable solutions.

ServiceNow provides an AI platform that helps enterprises automate workflows and drive business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture focused on putting AI to work for people and freeing employees from busywork.

North America

  • Co-create Practice-native reference architectures and reusable patterns for partners to extend and monetize.
  • Provide senior technical expertise and lead workshops with partners and Practice buyers.
  • Mentor partner architects and drive adoption of AI-enhanced Practice capabilities.

ServiceNow provides an AI platform for business reinvention, bringing together AI, data, and workflows. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.

$165,500–$289,600/yr
North America

  • Designs and develops integrations between ServiceNow and third-party platforms using multiple languages and frameworks.
  • Acts as technical expert and advisor to drive consumption, adoption, and customer satisfaction.
  • Implements AI offerings like Virtual Agent, NLU, AI Search, and GenAI for customer outcomes.

ServiceNow provides an AI platform that helps 85% of the Fortune 500 automate workflows and drive business reinvention. The culture is AI-native and people-focused, with flexibility, trust, and equal opportunity emphasized.

$168,750–$200,000/yr
North America

  • Lead technical discovery to map ServiceNow Security solutions to Federal customers' security challenges and compliance mandates.
  • Deliver tailored product demonstrations and deep dives on AI-driven security visibility across IT/IoT/OT networks and cloud.
  • Partner with sales to guide Federal/DoD opportunities from qualification to close, including proof-of-value engagements.

ServiceNow is an AI platform company that connects AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and builds an AI-native culture where technology and talent are unstoppable together.

US

  • Partner with HR and cross-functional stakeholders to translate business needs into functional requirements, user stories, and success criteria.
  • Configure and maintain ServiceNow HRSD capabilities, workflows, and employee experiences aligned with platform best practices.
  • Support testing, reporting, and continuous improvement to ensure stable, compliant, and user-centered HR service delivery.

Stryker is one of the world's leading medical technology companies, driven to make healthcare better. It offers innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine, and is named one of the World's Best Workplaces.

North America

  • Support product sales as a technical and domain expert on a client-facing sales team pursuing customers across multiple industries.
  • Lead discovery workshops and product demonstrations to align ServiceNow solutions with customer needs.
  • Develop client partner relationships and guide strategic programs, while staying current on competitive analysis.

ServiceNow provides an AI control tower for business reinvention, connecting any AI, data, and workflow. The company serves 85% of the Fortune 500 and builds an AI-native culture where technology and talent work together to free people from busywork.

$171,900–$300,800/yr
North America Unlimited PTO

  • Own the most complex GAIL and Go-Live Support engagements, including large-scale enterprise deployments and high-stakes go-lives.
  • Set the strategic direction for GAIL tooling, infrastructure, and playbook quality standards across the entire practice.
  • Mentor and develop engineer talent while partnering with product and customer success on systemic improvements.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. We're building an AI-native culture where technology and talent are unstoppable together, and we're just getting started.

LATAM

  • Design and deliver scalable solutions on the ServiceNow platform, following platform architecture and development best practices.
  • Lead the technical design and implementation of complex integrations between ServiceNow and enterprise systems.
  • Implement AI-enabled solutions with a focus on Now Assist use cases and adoption.

ServiceNow is a cloud computing company that provides an AI platform for business reinvention, connecting AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

US

  • Own the end-to-end solution architecture for enterprise client event programs, aligning platform design with strategic business goals.
  • Serve as a trusted technical advisor to C-suite and VP stakeholders, leading discovery, integrations, and portfolio oversight.
  • Mentor Solution Consultants and drive platform adoption, process improvements, and thought leadership across the organization.

RainFocus delivers an event management platform that powers in-person, virtual, and hybrid events for Fortune 500 companies like Adobe, Cisco, and IBM. The company is well-funded and fast-growing, with a values-driven culture centered on innovation, optimism, and customer success.

North America

  • Drive customer success and adoption by leading technical engagements across Armis and ServiceNow Security products.
  • Provide architectural guidance on Armis integrations with ServiceNow SecOps, CMDB, ITOM, Vulnerability Response, and OT Security.
  • Act as a trusted technical advisor for strategic accounts, improving security posture and operational resilience.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.

North America

  • Act as a trusted C-suite advisor owning post-sale customer relationships to drive satisfaction and retention.
  • Lead high-complexity transformations in strategic accounts, aligning ServiceNow capabilities with customer business objectives.
  • Partner with sales and Impact teams to identify risks, opportunities, and ensure product adoption and renewals.

ServiceNow is a global market leader providing AI-enhanced cloud platform that connects people, systems, and processes to help organizations work smarter. Founded in 2004, the company serves over 8,100 customers worldwide, including 85% of the Fortune 500, with a culture focused on innovation and making the world work better.

US

  • Assess business opportunities and support strategies to address technical challenges within the Customer Experience team.
  • Partner with security architects, infrastructure specialists, and engineering teams to design effective, results-driven solutions.
  • Support both Pre-Sale and Post-Sale phases, building technical expertise and product knowledge to empower customer success.

FireMon delivers network security policy control software, giving security teams one place to see, govern, and prove their policy across on-prem, cloud, and hybrid environments. The company focuses on customer experience and a collaborative, remote-first culture.

North America

  • Drive partner growth across AI-powered workflows for IT service, operations, and employee experience.
  • Co-create autonomous-operations architectures with partners, leveraging AI agents and automation.
  • Design and deliver comprehensive training and enablement programs to scale partner capabilities.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. They are building an AI-native culture where technology and talent are unstoppable together.

North America

  • Lead and develop a team of Partner Technology Architects to drive partner growth.
  • Drive pre-sales technical excellence, solution strategy, and AI-first adoption.
  • Collaborate with partners to co-create outcome-driven offerings and pipeline.

ServiceNow is an AI control tower for business reinvention, bringing together AI, data, and workflows for 85% of the Fortune 500. The company fosters an AI-native culture where technology and talent work together to free people from busywork.

$230,090–$379,680/yr
North America Unlimited PTO

  • Define global technical GTM strategy for ServiceNow's TWF portfolio: ITSM, ITOM, AM, PM, and AI.
  • Own the tech win playbook, demos, and POC frameworks, partnering with SC leaders worldwide.
  • Serve as technical voice to CIOs, translating roadmaps into field-ready positioning and tech win metrics.

ServiceNow is the AI control tower for business reinvention, bringing any AI, data, and workflow to 85% of the Fortune 500. Founded by Fred Luddy, we're building an AI-native culture where technology and talent are unstoppable.

$14,458–$16,867/yr
India

  • Lead design, development, and optimization of enterprise-grade ServiceNow solutions.
  • Build seamless integrations between ServiceNow and HR platforms like Workday, SAP SuccessFactors, and Oracle HCM.
  • Implement intelligent workflows, generative AI capabilities, and enhance employee experiences.

This partner company operates in the IT services sector, focusing on digital transformation and enterprise-grade solutions. It fosters a remote-first environment with professional growth opportunities and a culture of meaningful impact.

Hungary

  • Implement requirements and user stories in the ServiceNow platform, applying out-of-the-box recommendations and best practices.
  • Collaborate with Solution/Technical Architects to ensure technical feasibility and measurable customer value.
  • Take responsibility for coding, testing, debugging, technical documentation, and complex integrations.

Deutsche Telekom IT Solutions provides a wide portfolio of IT and telecommunications services as a subsidiary of Deutsche Telekom Group. With more than 5,300 employees across Budapest, Debrecen, Pécs and Szeged, it is recognized as Hungary's most attractive employer in 2025.

North America

  • Lead and develop a team of Partner Technology Architects to drive partner growth through pre-sales technical excellence and AI-first adoption.
  • Serve as the primary strategic interface for partners, building trusted relationships and aligning joint business planning.
  • Ensure technical discovery, solution demonstrations, and proofs of concept accelerate partner-led customer engagements.

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter. The company serves 85% of the Fortune 500 and is building an AI-native culture where technology and talent are unstoppable together.