Direct daily operations of the Shopper Risk Operations team, managing fraud prevention and performance.
Analyze trends and advise management on process and product improvements to reduce chargebacks.
Coach team members, maintain staffing levels, and ensure chargeback deadlines are met.
Sezzle is a fintech company that provides interest-free installment payment plans, aiming to empower consumers and increase merchant sales. It fosters a dynamic, innovative culture with a rapidly growing team of high-performing individuals.
Lead and develop a team of 13–15 Fraud Associates through coaching, feedback, and performance reviews.
Monitor operational dashboards, identify gaps, and turn data into targeted coaching and process improvements.
Serve as an escalation point for complex fraud cases and collaborate with cross-functional partners to support customers.
A financial services company dedicated to protecting cardholders and reducing fraudulent activity through a specialized fraud operations team. It maintains a remote-first environment with a growing team of 13–15 Fraud Associates, emphasizing leadership, coaching, and operational excellence.
Own fraud performance for depository products, monitoring losses, approval rates, false positives, and customer friction.
Build scalable data models, dashboards, and metrics to provide visibility into fraud risk and portfolio health.
Develop fraud strategies and partner with Product, Engineering, ML, and Operations to improve detection.
Affirm is a financial technology company offering consumers a clear, predictable way to pay over time with no hidden fees. We are a remote-first company with a culture focused on care, transparency, and flexibility.
Own and scale payments risk management across Phoenix's growing portfolio of live merchants, monitoring transaction activity and emerging risks.
Investigate unusual patterns in transaction data, chargebacks, and fraud, independently driving investigations from signal to resolution.
Collaborate with Payments leadership and cross-functional teams to improve risk monitoring, mitigation strategies, and processes.
Phoenix is the Autonomous Commerce Platform for DTC founders, unifying storefronts, checkout, payments, and operations with AI agents. We're a fast-growing team with 8-figure ARR, backed by experienced operators and investors.
Analyze large-scale behavioral, transactional, and interaction data to uncover fraud signals.
Develop monitoring frameworks and dashboards to respond swiftly to emerging fraud threats.
Evaluate AI review agent quality and partner with Machine Learning to improve model features.
Extend provides AI-driven post-purchase solutions for retailers, including fraud detection, automated customer service, returns, and product protection. They work with over 1,000 merchant partners, are backed by prominent tech investors, and are headquartered in downtown San Francisco.
Lead the product vision and roadmap for fraud detection, identity verification, and authentication.
Collaborate with engineering, operations, and legal teams to develop scalable fraud prevention solutions.
Leverage AI and automation to improve detection accuracy and reduce customer friction.
The company specializes in fraud prevention and identity verification products for financial technology organizations. It is a remote-first company that values autonomy, technical collaboration, and measurable business impact, fostering an inclusive work environment.
Investigate complex, high-risk user business cases applying deep risk judgment and tailored solutions.
Navigate ambiguity to develop evidence-based recommendations where standard frameworks do not apply.
Collaborate across Risk Operations, Legal, Compliance, and Product to build holistic risk mitigation strategies.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. With a mission to increase the GDP of the internet, it fosters a culture of innovation and tackling ambitious challenges.
Own Trust & Safety policies, enforcement standards, and governance processes for the marketplace.
Analyze risk trends and incidents to turn data into actionable policy and product recommendations.
Partner on marketplace integrity, including fraud and abuse detection, referral abuse, and suspicious booking behavior.
Kindred is a members-only home swapping platform connecting trusted peers to exchange primary residences. Since 2022, it has grown to 300,000 members globally and raised over $150M, fostering a culture of high standards and inclusivity.
Serve as primary risk point of contact for card issuer side risk, including BIN fraud, transaction monitoring, and lifecycle risk control.
Design and deploy ATO risk control strategies across login, device, transaction, and account-change scenarios.
Collaborate with data and engineering teams to implement and tune risk models and rules.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume. Trusted by over 300 million users in 100+ countries, we are a remote-first, results-driven organization focused on increasing the freedom of money.
Lead AI-driven workflow automation to reduce manual fraud operations effort.
Deliver investigative insights and proactive detection through data analysis.
Build operational dashboards to track KPIs and replace manual reporting.
Koalafi provides flexible lease-to-own financing for non-prime consumers through retailers. With over 200 teammates, they foster a culture of innovation, trust, and ownership.
Lead Bank Charter Readiness and regulatory programs across Fraud, Disputes, and Risk UX, translating expectations into work plans.
Own goal tracking, reporting, and operational quality reviews for Fraud and Disputes, including OKRs and dashboards.
Use data and AI to drive continuous improvement and build durable programs from zero to one.
Mercury is a fintech company building a complete financial stack for startups. It values diversity and belonging and is an Equal Employment Opportunity employer.
Serve as the primary customer contact, maximizing ROI in Sardine's fraud and compliance products.
Translate complex product and technology challenges into simple, actionable solutions.
Build, monitor, and communicate KPIs while providing strategic analysis for growth.
Sardine is a leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. We're a remote-first team that values performance over hours, hiring self-motivated individuals with extreme ownership.