Build the project plan in Smartsheet from the Solutions Architect's scope of work, including real dependencies, critical path, and sprint boundaries.
Track scope, hours, and budget in real time, flag burn-rate risk early, and manage scope creep with data.
Own customer escalations, drive them to resolution, and communicate status proactively.
Mactores is an agent-native AWS modernization firm that delivers production systems on time and on budget. They have a culture built on 10 core leadership principles and value decision-making, leadership, collaboration, and curiosity.
Provide program management practices to drive rigorous project execution throughout the project lifecycle.
Manage cross-functional projects and senior-level executives to ensure exceptional customer experience.
Drive collaboration and efficient decision-making between internal and external stakeholders.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own end-to-end management of critical customer escalations for key accounts in EMEA, establishing action plans and communication cadences.
Apply strong judgment in risk management, driving post-mortem analyses and lessons learned to track preventive actions.
Identify recurring escalation themes to drive continuous improvements in product, process, and operational readiness.
Zscaler accelerates digital transformation with its SASE-based Zero Trust Exchange platform, protecting thousands of customers from cyberattacks and data loss. As the world's largest in-line cloud security platform, it operates across 160+ public exchanges globally, with a culture driven by deep customer obsession and a commitment to AI-native enterprise solutions.
Own a portfolio of complex, strategic customer implementations and services engagements from initiation through formal closure.
Lead and coach a small team of Project Managers, setting expectations and maintaining consistent delivery standards.
Establish PMO standards, governance, and reporting to drive predictability and outcomes across a global delivery organization.
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless, reliable interactions across voice, digital, messaging, and AI channels. The company has a global team that values curiosity and collaboration, with a strong focus on inclusivity, employee well-being, and continuous learning.
Own end-to-end delivery of client projects from kickoff through closeout.
Serve as primary client point of contact, running kickoffs, status updates, and closeouts.
Coordinate engineers, client stakeholders, and vendors to keep projects on scope, time, and budget.
van den Boom & Associates (vdBA) is building a security-led managed services practice for life sciences clients. They are an equal opportunity employer with a fast-growing, energetic culture.
Manage large-scale commercial projects and executive stakeholder communications.
Collaborate with GitLab Support, Engineering, and Product teams to resolve complex customer problems using GitLab technologies.
Develop and manage delivery schedules, customer expectations, project scope, resources, status, risks, and issues for technical and consulting services.
GitLab is an intelligent DevSecOps platform that boosts developer productivity and digital transformation. Trusted by 50M+ users and much of the Fortune 100, GitLab has a high-performance, values-driven culture with AI at its core.
Manage a book of global, complex customers to drive adoption and value realization through detailed analysis and joint planning.
Facilitate cross-functional collaboration to resolve technical issues and drive customer advocacy.
Act as a consultant and coach, continuously asking questions to deeply understand customer needs and ensure successful renewals.
Conga unifies commercial operations so companies run as connected, smarter businesses by aligning pricing, quoting, contracting, rebates, and communications. With over 10,000 customers worldwide, including more than 50% of the Fortune 100, Conga fosters a collaborative and celebratory culture where every voice is heard.
Lead end-to-end project management for complex infrastructure, new cloud builds, and data center migrations.
Partner with internal technical teams to ensure seamless execution and alignment.
Establish program management frameworks and drive proactive risk management.
Zscaler accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The company protects thousands of customers from cyberattacks and data loss with its SASE-based Zero Trust Exchange platform, and is building an AI-native enterprise with a team of over 10,000 employees.
You will manage infrastructure and IT operations projects for enterprise clients in Western Europe.
You will own delivery of projects including scope, schedule, budget, and quality.
You will steer project teams, run steering committees, manage client expectations, and coordinate delivery.
Software Mind develops solutions that make an impact for companies around the globe. They build cross-functional engineering teams and have a culture that embraces openness, acts with respect, shows grit & guts, and combines employment with enjoyment.
Lead NetSuite ERP implementations from kickoff through rollout, driving stakeholder alignment and risk management.
Serve as the main point of contact for customers, keeping projects on schedule and managing expectations.
Coordinate IT project teams to translate customer requirements into design specs, integrations, and data transfers.
Plative is a consulting firm that helps customers get more value from NetSuite through implementations, integrations, and ongoing support. The company fosters a culture of putting people first, growing together, and pushing boundaries, with a focus on authenticity and excellence.
Lead customer engagement throughout deployment, solution adoption, and ongoing operations to ensure a positive customer experience.
Facilitate stakeholder meetings, track success criteria, and develop action plans to keep projects on schedule.
Act as customer advocate within Everbridge, sharing insights with internal teams to improve platform value.
Everbridge is a global SaaS company specializing in critical communications and enterprise safety solutions. The company values its team members and offers comprehensive benefits and a supportive work environment.
Lead intake and discovery for inbound configuration requests, defining scope and routing work between support and professional services.
Own post-go-live configuration projects, translating customer needs into technical requirements and prioritizing execution backlogs.
Coordinate upgrades, AI add-ons, data migrations, and cross-functional teams to deliver measurable customer outcomes.
They provide a sophisticated SaaS platform for security and IT operations. The company fosters a collaborative, customer-focused culture with high ownership and autonomy.
Manage relationships with Linear’s top mid-market customers and act as primary point of contact for inquiries and feedback.
Drive customer onboarding, training, and adoption to ensure customers realize full value of Linear.
Advocate for customer needs internally across product, sales, and support to drive satisfaction and retention.
Linear builds a product development system for teams and agents, shaping tools for AI-era software development. Founded in 2019, it serves 40,000+ companies including OpenAI, Coinbase, and Ramp, with a remote-first culture focused on craftsmanship and fast execution.
Manage complex Salesforce implementation projects across the full lifecycle, coordinating internal teams and clients for delivery excellence.
Actively manage stakeholder expectations, resources, and competing priorities while reporting on project status and risks.
Lead discovery meetings and workshops to turn client business objectives into elegant Salesforce solutions.
RYZ Labs is a startup studio founded in 2021 that builds cloud-native applications and aims to create industry-defining companies. Its remote teams across the US and Latam work with autonomy, efficiency, and a customer-first culture focused on delivering impact.
Lead end-to-end delivery of complex implementations, managing scope, timelines, and cross-team execution.
Drive technical design and scoping with customers, including integrations, data flows, and security requirements.
Orchestrate multi-stakeholder governance, surfacing risks and ensuring on-time, high-quality delivery.
FutureFit AI provides an AI-powered platform to help people find better jobs faster, focusing on those facing barriers to opportunity. The company has a team of 30-50 across the US and Canada, with a culture of high intensity, trust, and a drive to make an impact.
Act as the strategic post-sale leader for a portfolio of healthcare accounts, building trusted relationships and aligning stakeholders on measurable outcomes.
Lead large-scale client initiatives end-to-end, managing timelines, escalations, and cross-functional collaboration to drive successful implementation.
Analyze customer workflows to identify inefficiencies and implement process improvements that maximize value and ensure long-term adoption.
Medallion is a healthcare technology company that provides a provider operations platform to automate licensing, credentialing, payer enrollment, and compliance monitoring for healthcare organizations. With over 400 employees and recognized as a top workplace, Medallion is backed by $130M in funding and is one of the fastest-growing startups in the industry.
Own project plans, timelines, milestones, and dependencies across ECD initiatives.
Coordinate cross-functional workstreams and keep projects moving toward deadlines.
Create executive-ready briefing materials, presentations, agendas, and pre-reads.
Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. We’re a remote-first team of around 100 people, big enough to handle large-scale programs, small enough that you’ll have an impact on our culture.
Oversee all aspects of planning and execution of client patient adherence and medical education projects.
Communicate with clients and leadership, maintain client relationships, and drive implementation strategies.
Develop project schedules, conduct data analysis, manage vendors, and lead internal and external status meetings.
Momentum Life Sciences helps the healthcare industry connect, motivate, and empower people to engage in their health. With more than 30 years of experience, they are a leading provider of patient and healthcare professional engagement solutions.
Lead delivery of complex, multi-workstream client engagements, managing timelines, dependencies, risks, and programme health.
Act as primary delivery contact for clients, building trusted relationships and ensuring alignment.
Own account P&L, including budget forecasting, margin management, and revenue recognition.
Massive Rocket is a rapidly scaling Braze and Snowflake agency building human experiences at scale. The company has grown quickly and is targeting $100M in revenue, with an entrepreneurial culture of ownership, collaboration, and growth.
Own the relationship with key stakeholders including executive sponsors for value amplification.
Own retention and renewal outcomes by proactively managing health and risk.
Drive growth by identifying expansion signals and building business-value cases.
Conexiom provides an Intelligent Order Automation platform powered by CoreAI to eliminate manual work for manufacturers and distributors. With over 20 years of innovation and a Microsoft Azure foundation, they build inclusive culture and trusted products.