Source Job

UK

  • Partner with stakeholders across Sales, Customer Success, Finance, and Marketing to understand business needs and define solution requirements.
  • Translate business requirements into clear user stories, functional specifications, and process documentation.
  • Collaborate with Salesforce administrators, developers, and data engineers to design scalable business solutions.

Business Analysis Salesforce CRM Stakeholder Management Process Improvement

20 jobs similar to Senior Business Analyst

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$85,500–$105,000/yr
US

  • Elicit and document business processes and functional requirements through collaborative stakeholder workshops.
  • Author user stories, acceptance criteria, and process maps to guide development of Salesforce solutions.
  • Partner with product managers to prioritize backlog and with developers to design scalable, platform-native solutions.

NPR is a mission-driven multimedia organization producing award-winning news, information, and music programming in partnership with hundreds of independent public radio stations nationwide. With a workforce spanning journalism, digital media, IT, and development, NPR values collaboration, diverse voices, and inclusion as key to its success.

$100,000–$120,000/yr
US Unlimited PTO

  • Lead structured requirements elicitation activities and facilitate stakeholder alignment.
  • Translate business requirements into configuration decisions and implementation artifacts.
  • Act as a bridge between business stakeholders and technical teams, guiding standard solutions.

Accela designs and delivers government software to improve efficiency, increase citizen engagement, and enable thriving communities. The company has been an industry leader for nearly 20 years, fostering a mission-driven culture with a commitment to diversity, equity, and inclusion.

$100,000–$120,000/yr
US Unlimited PTO

  • Translate client vision into actionable product roadmaps and hold context for Scrum teams.
  • Lead requirement gathering, backlog refinement, and ensure alignment with stakeholders on priorities.
  • Manage client communication, expectation setting, and support user adoption and change management.

OpenTent is a team of data experts that partners with organizations to build customized data tools and strategies, primarily using Salesforce. They are an 11-year-old company with 13 full-time team members, dedicated to community building and impactful work.

$150,550–$220,000/yr
US

  • Architect scalable, cross-system business processes across Salesforce, PartnerStack, and Zendesk, driving increased automation and data integrity.
  • Drive end-to-end implementation of large initiatives, including scoping, solution design, testing, and deployment.
  • Serve as a strategic partner to senior GTM, Support, and Finance leaders, providing data-driven insights and recommendations.

Attentive is an AI marketing platform for 1:1 personalization, unifying SMS, RCS, email, and push notifications. With over 8,000 customers and a distributed global workforce, the company has been consistently recognized for its performance and culture.

US

  • Facilitate business process workshops and discovery sessions to map current and future states and drive clarity.
  • Translate business conversations into clear functional requirements, user stories, and process documentation.
  • Build trusted client relationships through consistent follow-through, genuine curiosity, and clear communication.

Neocol helps the world's most innovative subscription companies solve pressing initiatives to accelerate subscription performance using Salesforce expertise. It is a large, people-first consulting partner with a collaborative culture and employee-led ERGs.

US

  • Act as primary liaison between operational stakeholders and technical teams to translate business needs into technical solutions.
  • Lead requirements gathering, process documentation, and business rule development to improve automation and efficiency.
  • Support data integration, project management, and modernization initiatives within a large-scale healthcare operations environment.

The company is a partner organization focused on healthcare operations modernization and business transformation. They work with public-sector programs and employ multidisciplinary teams to drive innovation.

$90,000–$110,000/yr
US

  • Bridges the gap between business needs and technical solutions by gathering requirements and facilitating communication.
  • Supports project management by defining scope, timelines, and deliverables, and ensures quality through testing.
  • Collaborates with stakeholders and provides training to ensure effective use of developed applications.

CapTech is an award-winning national management technology-consulting firm with an enterprising, entrepreneurial environment. With a flat organizational structure and a culture of mutual respect, we hire the best and offer unlimited potential for growth.

$93,500–$151,800/yr
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  • Own the end-to-end Jira intake process, evaluating and triaging requests to keep the Business Systems queue organized.
  • Execute hands-on Salesforce administration and troubleshoot integrations with tools like Five9, Ironclad, and DocuSign.
  • Manage stakeholder expectations, build reports and dashboards, and write technical documentation for system changes.

SmithRx is a Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. They have hundreds of thousands of members and a mission-driven collaborative culture that inspires employees to do their best work.

$100,000–$140,000/yr
US 3w PTO

  • Partner with stakeholders to translate strategic priorities into well-defined solution requirements and process designs.
  • Elicit, document, and validate business requirements, maintaining traceability from concept through deployment.
  • Support product roadmaps, backlog prioritization, and agile delivery to ensure solutions solve real client pain points.

Cotiviti reshapes the economics of healthcare through data-driven solutions. They are a large company offering competitive benefits and a client-first culture, supporting team members with flexible remote work.

$74,600–$124,700/yr
US

  • Support multiple product teams as a central business systems resource, coordinating cross-functional initiatives and ensuring smooth execution across product portfolios.
  • Gather, analyze, and document business requirements, including user stories, process flows, and acceptance criteria, while facilitating workshops to identify process improvements.
  • Utilize modern AI-enabled platforms, intelligent automation tools, and Microsoft technologies to improve documentation, reporting, analysis, and overall operational efficiency.

This position is listed on behalf of a partner company that manages all applications and next steps. They are a global technology-driven organization focused on innovation and continuous improvement.

$90,000–$100,000/yr
US

  • Serve as the primary liaison between stakeholders and product teams to transform business objectives into clear, testable requirements.
  • Facilitate requirements elicitation through interviews, workshops, and analysis of current processes to identify business needs.
  • Maintain end-to-end requirements traceability and ensure alignment with Agile practices and organizational goals.

DLH delivers improved health and national security readiness solutions for federal programs through science research, systems engineering, and digital transformation. They are a trusted partner to civilian and military customers, committed to innovation and improving lives.

$130,000–$160,000/yr
US

  • Own day-to-day product management for the Salesforce-based business platform, coordinating with engineering and operations teams.
  • Run structured intake for feature requests from underwriting, servicing, funding, and compliance, turning raw requests into scoped, prioritized work.
  • Define success metrics per initiative and report on realized impact, ensuring platform changes go through standard deployment and enablement processes.

Splitero helps homeowners access home equity without monthly payments through a win-win product. The company has over 140 operations employees and fosters a culture of transparency, innovation, and inclusivity.

$156,000–$253,500/yr
Canada United States UK

  • Own the configuration, integration, and stewardship of business systems to serve a coherent data architecture.
  • Lead tool selection and procurement, partnering with functional leaders to evaluate and select new systems.
  • Build integration and pipeline infrastructure to ensure reliable data flow between tools and the data warehouse.

Jane is a founder-led, high-growth SaaS company that builds products and tools for clinics to run their businesses and care for patients. With a remote-first team across Canada, the US, and the UK, Jane is growing fast and values adaptability, resilience, and learning agility.

$80,000–$100,000/yr
US

  • Conduct discovery and current-state analysis to understand processes, pain points, and improvement opportunities.
  • Gather and document requirements for initiatives, Medicaid policy, and stakeholder workflows.
  • Develop process documentation, workflow maps, SOPs, and implementation supports.

BerryDunn is a client-centered, people-first professional services firm that helps businesses, nonprofits, and government agencies solve challenges. Since 1974, the firm has focused on creating a diverse and inclusive workplace culture with an emphasis on learning and well-being.

US

  • Lead and facilitate requirements gathering with business partners, product owners, technical teams, QA, vendors, and project teams.
  • Translate business needs into clear story cards, acceptance criteria, process flows, and other project artifacts that support successful delivery.
  • Analyze current-state processes, identify friction points, and help define future-state workflows that enable automation and AI solutions.

AAA Life leverages technology to put human connection at the heart of what we do, serving Americans with life insurance products that make a true difference for families during their hardest times. USA Today named us 2025 top workplace nationwide, and we are on a mission to double in size as one of the largest providers in the US.

$90,000–$120,000/yr
US

  • Lead the elicitation and prioritization of complex business and technical requirements for both incremental improvements and transformational change initiatives.
  • Serve as a trusted partner and strategic advisor to senior leaders within assigned departments, understanding their organizational goals.
  • Ensure data integrity across financial systems and ensure accurate data flow, integration, and compliance with accounting principles.

Culligan Quench provides on-demand filtered water solutions to eliminate single-use plastic bottles. With over 1,600 team members across North America, they are a private equity-backed company with a focus on environmental impact and customer service.

Global

  • You will lead initiatives that directly impact products and customers, collaborating with engineering and operations teams to solve complex challenges.
  • You will establish and expand scalable systems, products, and processes to enhance customer support, coordinating with engineering to implement necessary features.
  • You will drive execution of multiple simultaneous cross-functional projects, setting timelines and managing teams to deadlines.

Surge AI is a platform that partners with companies like Anthropic, Google, Microsoft, and Meta to build next-generation AI by combining human expertise with scalable oversight. The company was founded by engineers and researchers, runs profitably without venture funding, and has a culture focused on innovation and human intelligence.

UK 5w PTO

  • Lead business, data, and systems analysis activities for products and services, becoming a domain expert in your area.
  • Work within Agile technical delivery teams, combining data analysis and technical analysis to identify requirements and acceptance criteria.
  • Manage project backlog in Jira, conduct data analysis activities, and build out repeatable patterns and processes.

Aker Systems builds and operates ultra-secure, high-performance cloud-based data infrastructure for enterprise clients. Founded in 2017, the company has won several tech awards and emphasizes an inclusive, supportive culture for employees.

$70,000–$85,000/yr
US Unlimited PTO

  • Partner with cross-functional teams to optimize processes and maintain business systems like CRM and ERP.
  • Build dashboards, manage data quality, and generate reports to support decision-making.
  • Support system integrations, troubleshooting, and automation opportunities using AI and tools like Celigo or Zapier.

TextUs is revolutionizing business communication by enabling seamless and impactful engagement between workers and consumers, focusing on innovation and measurable results. The company has a collaborative and data-driven culture with a proven leadership team, empowering every team member to make a difference.

Mexico

  • Identify and assess high-value automation opportunities within large-scale banking and financial environments.
  • Define business cases for automation initiatives including ROI, cost savings, and efficiency gains.
  • Lead end-to-end process analysis and collaborate with technical teams to shape scalable solutions.

Jobgether uses AI-powered matching to connect candidates with job opportunities. They operate globally, focusing on efficient and fair hiring processes.