Lead and support requirement gathering, scoping, and documentation for Salesforce Service Cloud projects.
Coordinate project activities across internal teams and business units, ensuring clear task ownership and timely follow-up.
Triage, analyze, and prioritize incoming Jira tickets in partnership with the Manager.
Granicus provides cloud-based digital solutions for government communications and digital services, helping agencies improve citizen engagement. With over 25 years of experience, they serve 5,500+ government agencies and have a remote-first culture with a globally distributed team.
Elicit and document business processes and functional requirements through collaborative stakeholder workshops.
Author user stories, acceptance criteria, and process maps to guide development of Salesforce solutions.
Partner with product managers to prioritize backlog and with developers to design scalable, platform-native solutions.
NPR is a mission-driven multimedia organization producing award-winning news, information, and music programming in partnership with hundreds of independent public radio stations nationwide. With a workforce spanning journalism, digital media, IT, and development, NPR values collaboration, diverse voices, and inclusion as key to its success.
Partner with stakeholders across Sales, Customer Success, Finance, and Marketing to understand business needs and define solution requirements.
Translate business requirements into clear user stories, functional specifications, and process documentation.
Collaborate with Salesforce administrators, developers, and data engineers to design scalable business solutions.
Everway creates technology that helps everyone understand and be understood. The company is a global community of over 800 employees with a culture that values curiosity, courage, and commitment.
Own day-to-day product management for the Salesforce-based business platform, coordinating with engineering and operations teams.
Run structured intake for feature requests from underwriting, servicing, funding, and compliance, turning raw requests into scoped, prioritized work.
Define success metrics per initiative and report on realized impact, ensuring platform changes go through standard deployment and enablement processes.
Splitero helps homeowners access home equity without monthly payments through a win-win product. The company has over 140 operations employees and fosters a culture of transparency, innovation, and inclusivity.
Facilitate business process workshops and discovery sessions to map current and future states and drive clarity.
Translate business conversations into clear functional requirements, user stories, and process documentation.
Build trusted client relationships through consistent follow-through, genuine curiosity, and clear communication.
Neocol helps the world's most innovative subscription companies solve pressing initiatives to accelerate subscription performance using Salesforce expertise. It is a large, people-first consulting partner with a collaborative culture and employee-led ERGs.
Own and manage the retail team backlog, prioritizing features and user stories to align with business value and roadmap goals.
Act as the primary liaison between business stakeholders and the development team, gathering requirements and managing expectations.
Lead sprint planning, reviews, and UAT coordination, ensuring quality delivery of store-facing functionality.
Valtech is an experience innovation company that partners with world-renowned brands to drive digital transformation. They foster a values-driven culture with a global, borderless framework, offering growth opportunities and international careers.
Lead customer workshops to understand business processes and translate requirements into scalable Salesforce solutions.
Design and configure Salesforce solutions using standard platform capabilities with a configuration-first approach.
Act as the trusted advisor between business stakeholders and delivery teams to ensure successful project execution.
Nagarro is a digital product engineering company that builds products, services, and experiences across all digital mediums. They scale globally with over 18,000 experts across 39 countries and foster a dynamic, non-hierarchical work culture.
Own the CRM vision and roadmap end-to-end, translating strategy into a sequenced plan with clear outcomes.
Drive data model evolution, segmentation, and communications to help nonprofits turn contacts into lasting relationships.
Talk to nonprofits constantly, define success before shipping, measure results, and iterate to success.
Donorbox is a leading fundraising platform and donor management system for nonprofit organizations, focused on accelerating positive impact worldwide. Our bootstrapped, profitable company has a fully distributed 150-person team across 16+ states and 23+ countries, and was named a Best Place to Work in Washington, DC in 2026.
Own the roadmap for seller-facing quoting, approvals, and opportunity workflows across Salesforce and CPQ.
Discover and prioritize problems by partnering with Sales, Deal Desk, and Finance to define success.
Build and ship internal tools and AI-assisted workflows, treating them as living products.
Samsara is the pioneer of the Connected Operations Cloud, a platform that helps organizations harness IoT data to improve safety, efficiency, and sustainability. As a public company with a culture of ownership and innovation, they empower employees to build for the long term and make an impact.
Agency Distribution Solutions (ADS) delivers innovative digital products and platform capabilities for Comparion Insurance Agency and Liberty Mutual Insurance Agency. Liberty Mutual is a large insurance company with an inclusive culture, supported by employee resource groups and a focus on professional development.
Drive technical evolution of CRM systems by capturing business requirements.
Partner with leaders to define system goals and prioritize project scoping.
Translate complex business needs into functional designs for engineering teams.
Zscaler accelerates digital transformation with a cloud-native Zero Trust Exchange platform that protects customers from cyberattacks. It is an AI-forward enterprise with a culture of impact over activity, transparency, and high-performing teams.
Collaborate with stakeholders and Product Managers to define and prioritize product features and user stories.
Write detailed specs, acceptance criteria, and documentation that guide development.
Own the product backlog and facilitate Agile ceremonies.
Makai uses best-in-class AI and data to solve real-world operational and strategic challenges at scale. They foster a culture of flexibility, innovation, and self-driven ownership.
Lead business conversations and clarify ambiguous requirements to structure work clearly in Jira.
Translate business needs into use cases, epics, user stories, and acceptance criteria for development.
Support the full SDLC, including testing, UAT, defect triage, and production validation.
H.W. Kaufman Group is a global network of insurance companies offering innovative solutions across brokerage, underwriting, claims, and risk management. With thousands of professionals in over 60 offices worldwide, we maintain a private, Wall Street-independent culture focused on adaptability and unrivaled service.
Act as internal product owner, partnering with Senior Product Manager and Technology Director to align technical delivery with product vision.
Lead detailed functional requirements documentation across web, logged-in app, and native mobile tracks, owning the Agile lifecycle.
Maintain client-facing alignment, communicate priorities and trade-offs, and support UAT cycles to ensure measurable outcomes.
Huge is a design and technology company that creates products and experiences for the world's most ambitious brands. It has nearly 1,000 employees and has been operating across North America, Europe, and Latin America for over 25 years.
Own end-to-end delivery of Salesforce initiatives, managing backlog, facilitating team operations, and bridging business requirements with technical execution.
Lead sprint ceremonies, analyze performance metrics, and ensure a sustainable development pace while shielding the team from disruptions.
Manage defect tracking, cross-platform testing, and stakeholder communication to deliver high-quality solutions on time.
KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans with a platform that provides attack simulation, training, collaboration security, and agent security. Trusted by over 70,000 organizations worldwide and powered by 15 years of behavioral data, the company leads the industry in workforce trust and defense.
Partner with stakeholders to translate strategic priorities into well-defined solution requirements and process designs.
Elicit, document, and validate business requirements, maintaining traceability from concept through deployment.
Support product roadmaps, backlog prioritization, and agile delivery to ensure solutions solve real client pain points.
Cotiviti reshapes the economics of healthcare through data-driven solutions. They are a large company offering competitive benefits and a client-first culture, supporting team members with flexible remote work.
Lead a team of program managers to deliver end-to-end improvements in sales systems, processes, and policies for a global organization.
Partner with sales leadership and cross-functional teams to set the roadmap, prioritize initiatives, and drive complex, cross-functional programs.
Own the full delivery lifecycle from scoping and requirements through UAT, change management, and adoption measurement for Sales tech stack enhancements.
Samsara is a public company that provides the Connected Operations Cloud platform to help organizations harness IoT data and improve safety, efficiency, and sustainability. They have a global team and a culture focused on customer success, long-term growth, and innovation.
Serve as the primary liaison between business stakeholders and technical teams, ensuring clear communication and alignment.
Analyze business challenges and identify opportunities to improve operational efficiency.
Define requirements for system enhancements, integrations, workflows, reports, forms, and data conversions.
Rehire is a recruitment firm that partners with global companies to find experienced professionals. The company values collaboration, flexibility, and innovation.
Assess and strengthen Salesforce reporting capabilities to support donor acquisition and retention.
Build dashboards and reporting tools to reduce manual data gathering and improve decision-making.
Collaborate with cross-functional teams to improve data quality and donor journey visibility.
ProPublica is an independent, nonprofit newsroom that produces investigative journalism in the public interest. We are a mid-sized organization committed to diversity and building an inclusive environment.