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Global

  • Provide process mining support to CE Ops teams using tools like Celonis to analyze workflows and identify improvement opportunities.
  • Design and implement to-be process flows, turning identified opportunities into operational improvements across Client Engagement systems.
  • Use process data to identify automation candidates and support AI initiatives by providing readiness assessments and data-driven feedback.

SQL Process Optimization Data Analysis Zendesk

20 jobs similar to Process Optimization Analyst

Jobs ranked by similarity.

US UK Ireland Poland Germany Australia

  • Partner across the business to identify improvements and influence decisions using data analytics methodologies and tools.
  • Act as the data owner for Finance functions, including accounting, tax, strategic finance, and profitability, building production-quality data products and dashboards.
  • Drive incremental improvements in contribution margin by deeply understanding business drivers and analyzing cross-functional initiatives.

Whatnot is the largest livestream shopping platform in North America and Europe, enabling users to buy, sell, and discover items across diverse categories like trading cards, fashion, and electronics. It is a fast-growing, remote-first marketplace company recognized as a top startup employer, with teams located in major hubs and a culture focused on speed, user proximity, and impactful work.

Global

  • Lead the design direction for complex, high-priority areas of the flagship Kraken app.
  • Work on ambiguous, high-stakes problems to set the bar for design excellence.
  • Help define the future of finance by creating world-class product experiences.

Kraken operates in the cryptocurrency space and provides a flagship app used by millions globally. It is a team-oriented company with a culture of direct communication, high-quality output, and deep customer focus.

Turkey

  • Review short audio transcriptions for accuracy and adherence to guidelines, approving correct ones or rejecting with actionable feedback.
  • Identify and correct errors in punctuation, formatting, and style-guide application to maintain quality standards.
  • Support analysts through constructive written feedback and flag recurring issues to the project lead for resolution.

Welo Data, part of Welocalize, is a global AI data company that delivers high-quality, ethical training data for advanced AI systems. It has over 500,000 contributors across 100+ countries and fosters a community-driven culture focused on limitless flexibility and growth for its global network.

$70,000–$100,000/yr
US

  • Review medical records across outpatient specialties to ensure accurate diagnosis and procedure code assignment.
  • Prepare audit results reports and provide coding insights to engineering and client success teams to accelerate product development.
  • Track, aggregate, and summarize changing coding and billing rules for internal teams.

Fathom uses AI to understand and structure the world's medical data, starting by automating the translation of patient records into billing codes for healthcare reimbursement. The venture-backed company completed a $46M Series B in late 2022 and operates with a high-growth startup culture focused on technological innovation.

$100,000–$150,000/yr
Global

  • Build and maintain strategic relationships with Catholic authors and partners, acquiring and managing approximately 10 titles annually.
  • Participate in leadership meetings to review publishing pipelines, manage editorial schedules, and oversee financial planning and sales analysis.
  • Develop and manage the editorial team, including performance evaluations, while collaborating on product development such as titling and cover direction.

This partner company is a publishing house operating within the Christian market, with a specific focus on Catholic authors and titles. The company fosters a creative and mission-driven environment, seeking an Associate Publisher to lead the development of its imprint.

UK 5w PTO 16w maternity 4w paternity

  • Lead end-to-end project execution, from concepting to delivery.
  • Develop visually striking projects, respecting and maintaining a cohesive brand identity from multiple companies.
  • Collaborate in a fast-paced environment, contributing ideas and accepting changes as part of the process.

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. The company has a hybrid, flexible culture and is headquartered in London with offices across Europe and the US, having raised over $530 million in funding.

Global

  • Own and resolve escalated technical tickets from Level 1 through to resolution, focusing on root-cause analysis.
  • Troubleshoot and support Windows Server, Microsoft 365, networking, firewalls, and backup/DR solutions.
  • Mentor Level 1 engineers, create documentation, and proactively identify risks to improve system stability.

Colombo IT is an IT services company specializing in Managed Service Provider (MSP) solutions for clients. The company operates in a fast-paced, technical environment with a team-oriented culture focused on mentorship and process discipline.

Global

  • Consult with a diverse range of clients across industries to drive growth for project-based engagements and ongoing marketing services.
  • Partner closely with SDRs, strategists, and leadership to manage complex, multi-step sales cycles and win high-value business.
  • Conduct deep discovery calls and excel in virtual selling, serving as a confident communicator throughout the sales process.

Blacksmith is a marketing services company that partners with clients across various industries on project-based engagements and ongoing service relationships. The company appears to be a collaborative agency with a focus on high-value business, working closely with SDRs, strategists, and leadership.

US Unlimited PTO

  • Develop scalable approaches across various programmatic channels
  • Maximize programmatic revenue performance and optimize strategy
  • Mentor and grow a high-performing sales team

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$110,000–$125,000/yr
United States 3w PTO

  • Lead implementation processes, ensuring smooth transitions from sales to delivery, and develop strategies for long-term customer satisfaction, retention, and expansion.
  • Serve as a trusted advisor to customers, addressing complex technical challenges and collaborating with sales and product teams to translate customer needs into actionable insights.
  • Act as a product evangelist, presenting solutions to prospects and gathering customer feedback to enhance platform features and services.

Sorcero develops a medical AI platform that transforms life sciences decision-making to accelerate patient access to life-saving treatments. It is a Certified B Corp founded in 2018, recognized with awards like Fast Company's Most Innovative companies, and operates with a global, distributed team focused on values like excellence, humility, and kindness.

US

  • Design and deliver high-quality eLearning courses and interactive training materials.
  • Develop scalable on-boarding programs and continuous learning frameworks.
  • Transform sales strategies and product information into engaging learning materials.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$172,000–$258,000/yr
US

  • As a hands-on individual contributor, own the design goals and implementation of progression systems
  • Deliver achievement and reward structures that encourage pro-social and collaborative behavior
  • Define player experience goals to evolve the economic ecosystem based on feedback

SIE is seeking a technically skilled, creative, and team-oriented hands-on Principal Progression Economy Designer to contribute to a new multiplayer action game on teamLFG. They welcome candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints.

US

  • Own the vision and goals for the Views pillar, collaborating with product counterparts.
  • Lead engineering teams through Engineering Managers, ensuring delivery and technical quality.
  • Drive the architecture of high-performance front-end experiences.

Jobgether is a platform that uses AI-powered matching process to ensure your application is reviewed quickly. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

5w PTO

  • Develop backend systems using Python (FastAPI), Go, PostgreSQL, and Google Cloud Platform services.
  • Work within a remote-first, flexible environment with a monthly budget for coworking spaces and home office equipment.
  • Collaborate on solving one of healthcare's biggest challenges to make it personalized, proactive, and affordable.

Junction is building the infrastructure layer for diagnostic healthcare to make patient data accessible, actionable, and automated across labs and devices. The venture-backed company is scaling fast, connecting millions, and fosters a remote-first culture with regular in-person offsites.

Europe

  • Design and build new features for our iOS application, used daily by business owners across Europe.
  • Architect and implement reliable, intuitive solutions for multi-account cash flow management, banking transactions and payments and card issuance.
  • Take ownership of code quality, performance, and stability — automated testing and thorough code reviews are non-negotiable.

Finom is a European tech startup headquartered in Amsterdam, revolutionizing the financial landscape for entrepreneurs. They are developing an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform, nurturing innovation and an inspiring work environment where bold ideas thrive.

US

  • Define and evolve pricing strategy across on-prem software, SaaS, and appliances in the enterprise tech market.
  • Own product line performance analysis, driving data-driven monetization and investment decisions for network operations.
  • Partner cross-functionally with Sales, Product, and Finance to shape pricing governance and complex deal structures.

BlueCat is a key player providing Intelligent Network Operations solutions that link foundational core services with network understanding to modernize infrastructure for large enterprises, telcos, and government agencies. The company operates three product lines in the DDI and network observability space and fosters a culture of transparency and respect with a focus on enjoyment.

US

  • Define and implement sales strategies for North America, managing the full sales cycle to secure long-term deals.
  • Recruit, train, and lead a sales team while maintaining accurate sales forecasts and strong industry knowledge.
  • Build collaborative relationships to achieve company goals, focusing on customer acquisition and revenue growth.

Jobgether is a recruitment platform that uses AI-powered matching to connect candidates with hiring companies. It facilitates a fair and efficient application review process for a range of partner companies.

US

  • Lead life science customers in the rapid installation of clinical trial solutions like eTMF and CTMS for sponsors, CROs, and research centers.
  • Manage the full implementation lifecycle, including project planning, requirements gathering, configuration, validation, training, and go-live activities.
  • Serve as the primary customer liaison, managing communication, risks, and project reporting between the project team, customer, and internal stakeholders.

Veeva Systems is a mission-driven pioneer in industry cloud software, helping life sciences companies bring therapies to patients faster. As a fast-growing SaaS company with over $3B in revenue, it is a public benefit corporation (PBC) with values focused on customer and employee success, operating as a 'Work Anywhere' company with a global team.

$130,000–$145,000/yr
US

  • Create compelling, high-quality content, including blogs, white papers, case studies, and social media content
  • Partner with the Director of Content to execute the editorial calendar and accelerate content output
  • Collaborate with SEO agency to review and approve/revise recommendations, ensure all blogs are SEO-optimized

Federato is on a mission to defend the right to efficient, equitable insurance for all. They are enabling insurers to provide affordable coverage to people and organizations facing the issues of today. They are well funded and move fast, valuing learning and the ability to change their minds.

Europe

  • Provide technical guidance and pre-sales engineering assistance to potential new customers.
  • Provide onboarding sessions for new customers and technical training for existing ones.
  • Develop key sales, demo, and promo materials for YouTrack and adapt existing demo setups for specific use cases.

JetBrains is a leading software company that strives to make the most effective developer tools. With a history spanning over 25 years, their tools accelerate production, empowering developers and teams worldwide to grow, discover, and create in an open and inclusive workplace.