Facilitating the onboarding process for new clients and assisting existing clients with requests.
Supporting the day-to-day management of client relationships and satisfaction.
Managing a portfolio of new business targets, active existing accounts, and lapsed accounts.
MissionWired helps its partners create revolutionary fundraising strategies to advance their mission and change the country. They have converted more than $4.5 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns.
Build and manage relationships with creators, agencies, and their representatives.
Lead deal negotiations, balancing Ground News's performance targets with creator expectations.
Track and report on campaign performance and translate data into actionable recommendations.
Ground News is a news comparison platform that helps users compare news sources and read between the lines of media bias. They aim to provide a better way to stay informed and open-minded, supported by reader subscriptions.
Support the migration of manual workflows into automated processes using internal tooling.
Configure automation workflows for content acquisition, validation, tagging, summarization, and delivery.
Monitor and troubleshoot issues related to workflow automation, data quality, and system performance.
Muck Rack is a SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the value of earned media. The company is founder-controlled, fully distributed, and growing sustainably.
Lead new customers from contract signing through their first major win.
Provide subject matter expertise on reporting and form configuration, owning post-launch customer engagement workflows.
Guide customers from platform launch to confident, data-driven decision-making.
Casebook PBC's software empowers community well-being through adaptive, research-based technology for human services. They are dedicated to fostering a multicultural workplace where everyone feels included and valued, with every employee respected and empowered.
Own the onboarding and early success of each customer.
Launch and monitor ads, website, and funnel performance.
Diagnose issues across the full funnel (ads, traffic, conversion, lead quality, customer behavior).
Wonderly is building the first end-to-end AI business platform for service businesses. With backing from YC and Sam Altman, a $500M+ valuation, and hundreds of thousands of users, they're well positioned to lead and are building for the majority of businesses in the economy.
Function as a "solution detective," sitting between cross functional leads, technical teams, and acquisition reps to investigate and resolve host related issues end to end.
Translate complex technical issues into clear, easy to understand summaries and instructions for both internal stakeholders and hosts.
Communicate directly with hosts via email, video call, or Zoom (approximately 25% of your time) to walk them through issues, resolutions, and best practices.
This company is a leading global travel and experiences marketplace. They are looking for a Host Success / Onboarding Specialist to support the AMER acquisitions team for its Experiences product.
Partner with hiring managers, coordinate candidate outreach and interview scheduling, and maintain records.
Set up new hires, coordinate welcome communications, maintain records, and manage offboarding.
Coordinate company-wide events and social programs, and ensure employees are informed and connected.
Copper provides a Google Workspace-native platform to manage the entire client journey for professional services businesses. They are backed by $100 million in funding, growing fast, and building the modern operating system for relationship-led businesses.
Own interview coordination, candidate experience, and the operational backbone of the recruiting function.
Maintain job posts, workflows, permissions, tags, and data hygiene in Greenhouse.
Build and maintain reports and dashboards that give the team real visibility into pipeline health.
CodePath reprograms higher education to create AI-native engineers, CTOs, and founders, delivering industry-vetted courses and career support. They have over 40,000 students and alumni from 1,000 colleges and are supported by various companies and foundations.
Execute day-to-day provider enrollment, credentialing, and licensing tasks under guidance.
Input, maintain, and update provider data across databases and internal systems.
Review and process enrollment applications, supporting documentation, and status updates.
Allara is a women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams and is trusted by over 60,000 women nationwide.
Provide operational support and content creation for integrated campaigns, driving lead generation and pipeline velocity.
Research industry trends and customer needs to craft compelling content strategies.
Monitor campaign performance, supporting dashboards, and share actionable insights with the team.
Buildout is the AI deal engine for CRE brokerages, automating every step from first contact to commission. Trusted by over 50,000 brokers, Buildout powers more profitable deals from lead to close.
Drive professional onboarding experience from registration and identity verification to first-shift readiness.
Focus relentlessly on accelerating how fast a professional can move from signing up to working.
Incorporate AI-native workflows and agentic solutions to solve manual, high-friction onboarding steps.
ShiftKey is a platform disrupting how healthcare facilities find licensed and certified professionals to fill shifts. They offer opportunities to work as much or as little as healthcare workers choose.
Own interview scheduling end to end across multiple roles and time zones simultaneously.
Keep candidate records accurate and up to date in Greenhouse and ModernLoop.
Partner closely with recruiters, sourcers, hiring managers, and interviewers to keep the process moving.
Maven is the world's largest virtual clinic for women and families, dedicated to making healthcare work for everyone. With over 2,000 employers and health plans trusting their platform, Maven has raised over $425 million in funding and has received numerous workplace and innovation awards.
Own daily coordination and follow-through across all FC Problem Solver tasks.
Manage and maintain the intake and ticketing workflow by prioritizing incoming requests.
Track, verify, and close operational tasks accurately while proactively escalating blockers.
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. They are building one of the fastest-growing ecommerce companies in history.
Coordinate the execution of in-store and digital advertising campaigns following client approval and contract finalization.
Act as a liaison between clients, sales teams, and internal departments to ensure smooth communication and successful program delivery.
Manage program timelines and ensure all execution materials, approvals, and deliverables are completed according to established deadlines.
Jobgether is a company that uses an AI-powered matching process to ensure job applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage multiple incoming streams of support request coming in via software, phone, email, and internal requests.
Coordinate with internal and external stakeholders as needed to address more challenging cases and ensure a long-term solution.
Work internally across multiple departments to ensure and support the delivery of a world class customer experience to include sending customer feedback to our Product teams.
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of a condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal.
Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation.
Clipboard's mission is to uplift as many communities as possible through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, it's a remote-first team of over 1,000 people and a top Y-Combinator company, profitable since 2022.
Build and configure audience segments in our DMP and ad servers based on requests from Sales, Planning, and Account Management.
QA and maintain existing segments, ensuring accuracy and proper taxonomy; work with third-party data vendors to ensure segments are current, correctly mapped, and performing to expectations.
Support day-to-day requests across Sales, Planning, Account Management, and the Audience Product team for all audience and data related needs.
Audacy is a multi-platform audio content and entertainment company that operates a large radio broadcasting group. They also have one of the country’s largest podcast networks and a direct-to-consumer streaming platform, and are a major event producer and digital marketing solutions provider.
Assist Sales Managers and Account Executives in the complete sales process, including data research and creating sales proposals.
Facilitate copy production, providing copy translation when needed, and ensure client spot approval.
Work with the traffic department handling matters concerning copy, coop facilitation, and continuity.
Audacy is a leading audio content and entertainment company, connecting with people through local news, sports, music across 220+ radio stations, podcasts, live events, and digital experiences. They reach more than 200 million listeners every month, creating content and delivering outcomes for advertisers.
Support Project Managers and Senior Project Managers in the day-to-day execution of client engagements.
Maintain project hygiene in ClickUp and other internal tools — keeping tasks, statuses, owners, due dates, and documentation accurate and up to date.
Coordinate cross-functional team logistics across design, engineering, QA, and account teams to keep work moving on schedule.
Gigantic Playground, a CourtAvenue company, specializes in creating next-generation interactive experiences and intelligent technology products. As Gigantic Playground continues to grow, the agency is seeking a Project Coordinator to support our project management practice and help keep complex, multi-disciplinary engagements running smoothly across the business.
Produce a high volume of SMS/MMS communications for various clients.
Assist in the development and implementation of online fundraising and communications strategies.
Deliver top-tier customer service to product sales clients, ensuring their needs are met with precision and care.
MissionWired helps partners create fundraising strategies that advance their mission and change our country. They have converted more than $4.5 billion in donations to trusted philanthropies and groundbreaking campaigns, using channels like email, SMS, and social media.