Manage daily support operations across inbound channels to ensure service levels and satisfaction targets are achieved.
Coach and mentor team leads, conduct quality reviews, and drive continuous improvement initiatives.
Monitor workforce management metrics, handle escalations, and maintain operational efficiency.
The company specializes in customer support and client satisfaction management, seeking to enhance service quality. It fosters a collaborative and growth-oriented culture with remote work opportunities and a focus on team development.
Lead and manage a technical support team for Microsoft 365 solutions.
Drive operational excellence, productivity, and team performance.
Provide coaching, mentoring, and process optimization in a remote environment.
Our partner company provides technical support and IT services for Microsoft 365 solutions. They emphasize a collaborative, performance-driven work culture and offer remote work opportunities.
Manage the founder's inbox, calendar, and LinkedIn presence with discretion.
Support outbound business development and customer outreach for a construction tech startup.
Coordinate team operations, track action items, and maintain CRM data.
Frontier helps companies build full-time, cross-functional teams abroad. It is a subsidiary of Fresh Prints, a fully remote 150-person company with most of the team based in India and the Philippines.
Develop and execute enterprise sales strategies to acquire high-value accounts and expand market reach.
Manage the complete sales lifecycle from prospecting to deal closure, building strong relationships with senior stakeholders.
Collaborate with cross-functional teams to deliver customer-focused solutions and drive long-term revenue growth.
The company offers innovative AI-powered technology solutions and advanced analytics. It is a fast-growing organization with a collaborative and cross-functional team culture.
Lead and coach a remote team of Sales Representatives, setting KPIs and improving conversion rates.
Build the sales process from scratch, including scripts, objection handling, and pipeline discipline.
Work closely with marketing and operations to optimize lead quality and outbound reactivation.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. It is an early-stage, remote-first company with a culture of high ownership, fast decision-making, and minimal bureaucracy.
Own and execute high-impact growth initiatives to drive revenue and business outcomes.
Use data-driven insights to design experimentation frameworks and optimize business performance.
Collaborate with senior leadership to shape revenue strategies and build scalable processes.
This role is posted on behalf of a partner company that manages all applications and next steps. It is a remote-first technology environment with a focus on growth and scalability.
Lead and evolve the Field Services organization across North America, overseeing regional field operations, remote technical support, and fleet management to deliver consistent, high-quality service.
Drive operational excellence through data-driven decision-making, continuous improvement methodologies like Lean and Six Sigma, and a focus on customer experience and cost control.
Manage multiple operational P&Ls, develop strategic plans, and collaborate with cross-functional teams to support growth and scalability.
Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions for safe cities and smart roadways. They are a large company with over 10,000 safety cameras, serving 8.5 million vehicles, and have a culture centered on integrity, accountability, and collaboration.
Lead strategic sales growth and expand market presence within the dental and healthcare sector in India.
Manage a high-performing sales team while driving revenue growth and customer relationships.
Identify new business opportunities and develop strong customer partnerships to achieve long-term business objectives.
The partner company is a healthcare organization specializing in dental products and services. It fosters a collaborative culture focused on customer success and continuous improvement.
Evaluate AI-generated customer support materials against quality rubrics.
Review documents, spreadsheets, and presentations for accuracy and consistency.
Provide structured feedback to improve AI system performance.
The company is a partner firm specializing in AI system development and evaluation. It operates remotely with a focus on professional expertise and flexible contract work.
Drive sales targets and commercial growth across modern trade accounts in India.
Manage customer relationships and in-store execution to maximize product availability and visibility.
Use data-driven insights to improve market share, promotional execution, and merchandising standards.
Our partner is a global consumer-focused company driving growth in organized retail. They offer a fast-paced environment with opportunities for professional development and collaboration across diverse teams.
Manage a high-volume portfolio of customer accounts and own the end-to-end renewal process.
Lead commercial conversations on pricing, contracts, and multi-year commitments while identifying expansion opportunities.
Monitor account health, mitigate churn risks, and partner with cross-functional teams to ensure successful renewals.
The company provides enterprise software and compliance solutions in a high-growth SaaS environment. They foster a remote-first culture focused on ownership, learning, and meaningful impact.
Support GTM operations by managing CRM data, pipeline reporting, and tool configuration for sales and marketing teams.
Analyze data, monitor metrics, and assist with forecasting to provide reliable insights for leadership decision-making.
Leverage AI and automation tools to streamline workflows and improve operational efficiency in a remote-first environment.
Jobgether uses AI-powered matching to connect candidates with job opportunities at partner companies. They operate as a remote-first platform with a small, focused team that emphasizes fairness and efficiency in hiring.
Lead and develop support teams focused on personalized customer experiences.
Establish operational goals and monitor performance metrics to drive improvement.
Collaborate cross-functionally to enhance service delivery and customer satisfaction.
This partner company operates in the technology sector, focusing on customer support and success. It is a remote-first organization that emphasizes collaboration and customer advocacy.
Lead the India go-to-market strategy, including brand, demand generation, and product marketing.
Own marketing operations, automation, and performance tracking to optimize ROI.
Develop strategic partnerships and manage PR, webinars, and community-building programs.
Jobgether is an AI-powered job matching platform that connects candidates with opportunities. They focus on efficient, fair, and data-driven recruitment processes.
Lead, coach, and develop a team of Customer Support Representatives, fostering a collaborative culture.
Own SLA adherence, queue prioritization, escalation handling, and knowledge base management.
Partner with Engineering, Product, Account Management, and Marketing to drive customer advocacy.
Kalibri Labs helps redefine and rebuild the hotel industry using cloud-native data pipelines and advanced AI/ML models. The company is growing and seeks passionate, entrepreneurial individuals who dream big and challenge the status quo.
Proactively engage and manage relationships with high-value VIP clients.
Apply consultative selling and negotiation techniques to drive retention and growth.
Collaborate with internal teams to deliver a premium client experience and maintain accurate CRM records.
Our partner is a fast-paced fintech company focused on delivering premium client experiences for high-value customers. They operate with a global, collaborative remote team that values ownership, professionalism, and results.
Lead and develop a fully remote customer support team handling chat, phone, and email for families.
Take ownership of quality assurance, including ticket audits, coaching sessions, and root cause analysis.
Act as escalation point for difficult family situations and drive continuous improvement through data and reporting.
OpenEd is an education technology company that opens the world to every learner. With over 100,000 students served, they maintain a strong culture with an eNPS of 76, placing them in the top 0.1% of technology companies.
Lead daily operations and align execution with broader business goals.
Manage agent attendance, quality, and performance with coaching and follow-up.
Oversee onboarding, compliance, and monthly invoicing while driving workforce growth.
This role is with a partner company that operates a remote, distributed workforce providing outsourced services. The company is scaling to 100 active agents and values hands-on leadership, accountability, and quality.
Monitor performance metrics and coordinate with stakeholders to ensure operational efficiency.
Analyze operational data and recommend improvements to enhance seller experience.
Support the rollout of new processes and maintain quality standards across operational channels.
This company is a partner organization providing operational support services for large-scale operations. It focuses on coordination, process improvement, and data-driven decision-making in a fast-paced environment.